I've been with this clinic for years because it was bought out by the Dr. Takhar from my old…read moredoctor. I've done everything in my power to see anyone but him because he is just so condescending. The doctor is very rude and unprofessional. He hung up on me on the phone. I was not being rude to him or condescending. I was just asking for a referral. I assume that we got disconnected and when I called back to the office to try to get him back on the phone the medical assistant says, "oh he's done with the appointment." Hanging up on someone is one of the most disrespectful things. One doctor under him is an amazing doctor and I hope that this office doesn't hold him back from his amazing potential because he honestly is a very patient and empathetic doctor. That would be Dr. Habib. The front desk staff is kind. I haven't had much problem there.

Very unprofessional experience. The medical assistant walked into the exam room without knocking,…read moredidn't say a word, and stood behind the doctor/NP reading my medical information on the screen. It felt like a violation of my privacy and raised serious HIPAA concerns. Patients deserve respect, privacy, and basic courtesy, including knocking before entering and explaining why they're accessing medical information.

I had a chance to help a homeless man to come in and get service from This Business.The Building…read morelooked like a rundown business. It's cold for a Medical Office Building. Staff are cold and treated all these patients like they need them more than The business needs them to stay afloat. The Young doctor who just inherited This business from his recently passed away Father doesn't look like a professional doctor at all .He just sits there flipping over pages of file his dead father had noted on this patient never once looking up to see how his patient was doing not putting on any stethoscope on the patient to at least check him out.He was having a cold on that day and his nose was running. He wore gloves on that day and he was trying to clear his running nose by using those gloves as tissue and dappled on his so called short blouse , but actor was his shirt All in all he looks like a kid wandering from somewhere and got into this examination room to do medical work which he didn't perform at all . At the end he spit out 2 referrals phone none of them bothered to give us a call back. I feel sorry for those patients who were examined in this office. It's sad when I have to give a review like this.

Update: I never came back to this place after my first experience. I just wanted to add on that I…read morewas able to receive care elsewhere and was diagnosed with a medical condition that the doctors here stated I was "lying" about. If it is my first time seeing a doctor, I would hope the doctor listens to my concerns and not just state that I am lying. I am deeply saddened that my care was delayed as it caused me additional mental distress and financial issues as I was not able to work yet the doctor refused to listen to my concerns. Although I am in a better place now, I hope that no one seeking help has to endure what I did. Please look elsewhere for medical needs. I am still traumatized by the treatment I received, every time I drive past this place. Please save your time and money and go some place else.

No accepting new patients. After the receptionist took all of my info they informed me.read more

I have been a patient of Dr Herbelin-Farrar for almost 10 years. Her office is located in the…read moreSutter Medical Plaza Greenhaven. The drive is about half an hour for me but totally worth the drive! She is the best primary care physician ever! She is very patient, friendly, nice, sweet and very professional. Most importantly, she listens to my all concerns and always provides clear instructions or recommendations. I meet with her at least once a year for my annual checkup and for my flu shot. Whenever I see her, she is always smiling. She doesn't judge her patients. She treats all her patient with respects. I would totally recommend her to everyone I know. But of course it depends if she accepts new patients or not :). All the medical assistants and staffs in the office are all super nice as well. If you need lab works after seeing Dr Herbelin-Farrar, there is a clinic down the hall. Super convenient!

While the doctors here are excellent and professional, the clinic's administrative management and…read morefront desk staff are absolutely unacceptable. There is a severe breakdown in their insurance verification system. I was told they haven't accepted Medi-Cal for over three years, which makes no sense considering my grandfather was successfully transferred into their care two years ago after their staff explicitly confirmed they accepted his insurance. It is management's responsibility to keep networks updated, not blame patients for systemic administrative failures. And two months ago, I called the insurance to transfer over. Which the insurance called the staff to confirm if they still take new patients, and now telling me they don't take it. WOW Trying to call this office is a nightmare, with wait times routinely spanning 10 to 30+ minutes. When I called to request a standard check to see if an alternative insurance policy would provide coverage, the front desk receptionist was openly hostile, telling me: "WE DON'T TAKE MEDICAL, I DON'T SEE THE POINT OF ME CHECKING, JUST WASTING TIME FOR NONSENSE" This claim of being "too busy" to assist patients is a complete lie. Every time I walk into the clinic, the front desk staff are ignoring the phones to sit around chitchatting and laughing. The medical team deserves better than the toxic, lazy, and unprofessional environment being fostered by this front desk. Management needs to address this staff misconduct immediately.

My new PCP. I was looking for a group experience, many specialties, and I believe I've found just…read morethat. I liked the office and the doctor and staff that I met. Very friendly and open to answering questions.

Evelyn the medical assistant was AWESOME! She is so nice and so is Bernice. They always treat me…read moreand my husband with kindness and compassion and make us feel SO cared for!! LOVE THIS PLACE!!!

No way. This place is complete crap now. the only helpful person here is justin, and i can honestly…read moretell that he is frustrated with having to do so much, when the appointments desk does not want to answer calls, he will take the call and call them back.. thanks justin for always helping, i can see why you're stressed man. For others to know, they will not work with you, My kid flushed my prescription down the toilet because i left them right next to a trashcan next to the toilet he knocked them over, i called to get a refill, but no, she would not, i had the worse side effects, so i went to my pharmacy to see if they could help me at all... and they did, its crazy. i did not know pharmacists are obligated to help more then a fucking doctor????? allarabi is out of her goddamn mind, just because your a doctor does not mean you have power to do what you want when u want!!!! i am about to sue this place!!! UPDATE SHE TOOK 25 minutes just to get in the phone appointment, when i dropped everything i was doing and went to a local starbucks just so i can attend the video!!! XFINITY IS DOING MAINTENANCE FOR WIFI! then she was rude TOLD ME HOW I FELT, WHAT I SHOULD DO, and did not listen to me at all. DR SARA ALLARABI IS TERRIBLE, SHE DOES NOT CARE ABOUT YOU, ALL SHE CARES ABOUT IS GETTING PAID!!!!!! my old doctors, Ethan Matthews, Marina Rasnow Hill, WOULD never do this, and WOULD ACTUALLY HELP!!!!! I WOULD RATHER GO THRU HELL THEN HAVE THIS LADY AS MY DOCTOR!!!! HERE IS MORE PROOF TO BACK EVERYTHING THAT I HAVE BEEN SAYING! LOOK AT THE PHOTOS, its all proof. She was Late, She did not Listen, She did not CARE!!!! ive been on this medicine for 15 years and you want to tell me how i feel when i don't have it? EVERYBODY IS DIFFERENT, someone may not even have side effects, BUT I DO!!! WHEN I TOLD HER THIS SHE SAID WELL SCIENTIFICALLY !!!! HELLO I AM TELLING YOU IT WILL NOT WORK BUT YET SHE DOES ALL THIS OTHER SHIT. IF YOU CARED YOU WOULD HAVE LISTENED AND NOT SAID WELL SCIENTIFICALLY SPEAKING, GIRL DID THEY DO STUDIES ON MYSELF? ON MY BODY? no no no. LIKE I SAID EVERYONE IS DIFFERENT, & SHES TREATING ME LIKE IM NOTHING. no no no. i don't care how much you make, or how smart you think you are, but you are actually dumb. your common sense is completely out the window. DO NOT GET DR SARA ALLARABI AS YOUR DOCTOR. SHE WILL PROBABLY JUST LEAVE IN A MONTH ANYWAYS, LIKE MOST DOCTORS HERE!!! SHE DOES NOT CARE!! if you are looking for ACTUAL CARE, just avoid this place in all honesty. i cant believe i lasted this long here.

I have had Dr lee for over 20 yrs he is definitely one of the best at Sutter.Im very thankful to…read morehave him in my life. Hes been there for me in some pretty serious situations over the yrs. Hes beyond 5 stars as a Dr !

He really listens to you and talks with you, not at you. He's kind and I've been his patient for…read moreabout 12 years. There is always a Nurse Practitioner or a physicians assistant on hand to cover for him when he's out of the office. I drive 50 min to his office rather than changing MDs after I moved out of the area.

If I could give them 1/2 stars I would. The NP was good but then I had to see the doctor at another…read moreappointment which she is only in office on Monday. I had to repeat myself several times as she was not listening. She never told me I had to re-do labs or why so when I went to refill my meds she refused. One is for migraine prevention. I wouldn't go there if I was dying and they were the last doctor on the planet. I would just die.

Great place nice people in and out no wait. I love this place and enjoyed doing my extern here for…read moreMA

Dr. Niazi is fabulous. Besides that he's an amazing doctor. Besides, the doctor is very caring the…read morestaff is also great.

Best doctors Dr. NIazi truly cares about his patients I've been going her for two years and always…read moregot A-1 care he shows true compassion and kindness and care for his patients I highly recommend this medicine.

My wife has limited English and prefers to speak in Mandarin or Cantonese. There is a limited set…read moreof doctors that can speak either language in Sacramento/Elk Grove that is accepting new patients. I went through a whole list of doctors that was fluent in either Mandarin or Cantonese and chose this location due to the following reasons: - Dawei Zheng has a team of nurse practitioners. It isn't a one person operation, we no need to worry about access to care. Wife was able to get an appointment the same week. - No call center. Receptionists picks up the phone immediately. Very friendly contrary to some of the negative reviews seen here. Speak fluent English. Adequately staffed receptionists and medical assistants are important as you never know you'll need a referral. You wouldn't want your prior authorization papers to not be faxed promptly. - Many doctors that speak Mandarin or Cantonese in my medical group is near retirement age. It would be a hassle to change PCPs down the road. My wife enjoyed her clinical visit as the nurse practitoner Yuanying spent actual time listing to my wife's concern. The follow-up visit included the provider explaining lab results in-depth. A lot of clinics are focused on churning patients due to low health insurance reimbursement, but this clinic doesn't do this. My wife's visit felt comprehensive and holistic. Yuanying really spent the time to ask my wife as a person how she was. This isn't just a Chinese clinic as the staff speaks fluent English.

Horrible service here also very rude…read more 1. My mom (the patient) was in critical condition and needed care for and so I called them over the phone if they can sign my paperwork to care for her. Instead they ask to bring her in physically to see how she is while she was still admitted in the ICU hospital. 2. They made an appt for her so after she was discharge she can see them and we saw doctor "Kevin" at that time. Instead of making it easy for us doctor Kevin lecture us about how FMLA works along with frauds. He seen how she looked physically so I don't understand why he'll make any assumption of us in any way which is unacceptable. 3. They charge us on FMLA forms and said it'll take about 5-7 days before the doctor can give us our paperwork back when our forms have an expiring date on it and they said they'll give us a call back when they reach out to Doctor Kevin and they never did. This is really unacceptable and it shows how much they care for their patients. They see you as a ticket number and move onto the next patient and don't follow up with you.

Dr. Feliciano is the best doctor that I've ever had, and I've had a few of them!!! He actually…read morecares about his patients and has empathy too. I had to move to Orangevale and miss him dearly. If I could give him more than 5 stars, I would.

My mom was a patient of Dr. Feliciano, but after he moved his practice under d. Gregory Smith, he…read morejust disappeared. My mom is upset that he is no longer her primary care.