I have been a patient of Dr Ventrudo at Franklin Square for the past 2 years for chronic pain due…read moreto multiple injuries from a motorcycle accident and must respond to "Mr Mike P" .although mr mike is somewhat accurate that the office mgr Nick has a "no nonsense " approach to the office there is a reason . This is a pain management office and it has to be done that way. In this day is drug seekers that give legitimate patients like me a bad name . I am sure mr mike p came in for 2 or 3 visits was quickly discovered and dismissed without getting his 1 million pills he wanted . I am sick of people like that giving patients like me a bad name . I have a pin or screw in most joints of my body , I'm sure Mr mike P had never even been operated on!! So take that into consideration when reading that review

Dr. Ventrudo has helped me, immensely, when I had TERRIBLE back pain, on more than one occasion;…read moreand continues to help me with prevention, and as less severe issues crop up. He is ALWAYS available if there is an emergency. In fact, one night, after I contacted his office/service because of a major lower back flare-up, he called me from a Yankee game that he was attending (!); and told me how to proceed. I think it is a combination of his very down to earth and very calm and patient demeanor, combined with his innate sensitivity and deep respect for all persons, that makes his patients feel so comfortable. He invites questions, and ALWAYS does his best to respond. In addition, I have never have had to wait more than a few minutes when I have an appointment to see him. (And during these very short waiting periods, I often chat with his receptionists/medical secretaries, who are also as kind as can be.) Obviously I recommend this doctor to the highest degree possible.

Dr. Basra was amazing! I took my mom in a few weeks ago with severe back pain and Dr. Basra was…read moreable to treat her, and quickly! He scheduled surgery for her and weeks later my mom is walking without any pain. Definitely would recommend!

The office staff were very accommodating and were able to get me in for an appointment the next…read moreday. After hurting my lower back and just dealing with it for months my co worker recommended I call this office. I initially saw Dr Basra one of the spine specialists. He took his time and explained everything clearly to me and actually showed me my MRI. I was able to see that I had a herniated disk. He suggested an Epidural injection for the pain. I was able to have a consultation and injection with Dr Abbasi within a week. They have an amazing set up to do the injections in their office. Their assistants made me feel comfortable, played music to calm my nerves and were able to get me home in an hour after my injection. Doing much better now Highly recommend!

had a terrible experience with Dr. Rubin. I was in and out of his office in about 3 minutes. He…read moredidn't try to help me and refused to even listen to what I had to say or look at the images and reports that I brought with me. He told me that if my previous pain management doctor couldn't help me then why would I think that he could help me. That shows lack of confidence in his abilities. He spoke to me rudely. He speaks in a monotone voice like other reviewers wrote and he did not show any care or concern for me as a patient. It was extremely difficult for me to get to his office as I am in chronic pain and had to lie in the back seat of a taxi (which was expensive) to get to his office. So it was extremely disappointing to be treated like that by a pain management doctor who I thought would at least try to help me. I am currently seeing a different pain management doctor who is doing everything he can to help me. What a different experience from Dr. Rubin.

After a short sugical procedure on my husband....We asked for Dr. Rubin to call him , because he…read morewas still in a lot of pain. The office told me that my husband must make an appointment to speak to Dr. Rubin. That the office does not communicate with the patient over the phone. What????? He was in such trememndous pain and the doctor wouldn't call after a procedure. On top of it all, Dr. Rubin's bedside manner is horrific. He is not personable to the point of being rude. I will never go there again.

My only regret is not finding this team sooner. I was only recently prescribed PT as I am moving…read moresoon. From the first call to schedule my first appointment, to my intake process, down to the well wishes from every staff member there as I finished my final appointment... I am so happy I followed the multiple suggestions I was given for this office. Thank you.

This place is awesome. They have helped my pain so much and Dr. Kumar is great! Very down to earth,…read moreexplains everything to you, and most importantly he is in tune with his patients and looking out for their wellbeing. I would definitely recommend Action to everyone! I'll never go to another pain management doctor.

Terrific Physicians with a terrific bedside manner.I was recommended by my Internist and a great…read morerecommendation it was. Dr Singh is a great doctor and diagnostician with a terrific bedside manner. I found everybody that works in the office to be professional and kind.You won't find a better neurologist.Thank out to Dr Thomas for being so patient during my EMG.

I have been a patient of Dr. Marshall's for almost a year. He became my Pain Mgmt physician…read morefollowing my spinal fusion. He was able to relieve my nerve pain following my surgery and I am able to participate in more activities and manage my pain. He is patient, knowledgeable, and friendly. His staff is friendly and I always feel welcomed and respected at his office. Great place with great care!!!

I went for Herniated discs in my lumbar. He was very professional, and explained exactly what…read moreneeded to be done. He didn't have a problem with answering any questions that I had for him. Never had an attitude like I was bothering him with questions

Dr Frendo took the time to explain my condition and explain what needed to be done to remedy my…read morepain I have faith that he will be able to help me recover after surgery

We went in, got the Xrays and the office said that our insurance didn't cover. Our insurance covers…read moremost procedures. Originally they said that I could get 3 or 5 shots. When we had to pay for it they put us on a 5 shot plan at 150.00 a time. The shot hurt so bad and I had more pain after the shot than before I went in. I was hopeful that the pain would lessen. Before going in the following week I went to a surgeon who is covered by my insurance. He said that there is no evidence that these shots do any better than cortisone injections. He said they were basically anti inflammatory and cortisone is much more effective, cheaper and last longer. He said they don't form a cushion. He gave me the shot and it didn't hurt at all.

Did not work for me and while I can accept that sometimes the treatment is just not effective, I…read moreCANNOT accept getting a bill 3 MONTHS after the procedure for over FIVE THOUSAND DOLLARS due and payable immediately. I have already paid what they determined I owed and NONE of the payments were reflected on this "bill". When I called (had to call three times because their automated system kept hanging up on me) I was told that the remaining balance was actually "only" a little less than $2000.00. DO NOT GO WITH THESE PEOPLE UNLESS YOU HAVE A LOT OF MONEY FOR THE HIDDEN FEES AND HAVE TAKEN YOUR BLOOD PRESSURE MEDICATION BEFORE OPENING ANY MAIL FROM THEM.

Wonderful experience. Pam is amazing. She is passionate about helping you live your best life…read more Thank you for everything.

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