Laura was amazing! She helped steer us in the direction that was right for our family and we would…read moreup with something that is absolutely perfect for us. Laura made our transition from another state great with recommendations based off of our personal needs, not necessarily based off of what was the highest sell price. It was wonderful to work with someone who actually listened to what we wanted and needed.

Laura helped me purchase my first home and was very helpful through every step of the way. She's…read morepersonable, knowledgeable, and willing to go the extra mile. I'd recommend Laura to anyone looking to buy or sell a home!

Jose was a delight to work with and I had to sell/buy a home I would definitely go back to Jose at…read moreArmour Reality Group. I actually live out of the state and Jose graciously walked my family and I through the selling process. He never made me feel like I was bothering him, he was available whenever we had questions and his follow up was always timely. I'm so happy we chose Jose and his team to work with us during this process. I would definitely refer him to anyone located in the area!

From the owner: Are you searching for your dream home in central Arkansas or looking for agent that can handle the…read moresale of your property and get you top dollar? Look no further! As your dedicated Realtor, I'm here to guide you through any real estate transaction. With a deep understanding of the central Arkansas real estate market and a commitment to your satisfaction, I am your go-to resource for all things real estate in the region. Bilingual Realtor in central Arkansas.

I am so thankful for Claire. She made the process of buying my first home incredibly easy. She…read morelistened to my needs and carried me through the buying process step by step. I highly recommend her!

From the owner: We provide a full suite of real estate services in Central and Northwest Arkansas. Our prices are…read moreclient friendly and our knowledge and expertise have been making dreams come true for seven years!

This agency & their brokers misrepresent properties solely to make a sale. Mary Lowry…read moremisrepresented a property I purchased causing me to incur significant travel expenses, failed to reimburse me for them, nor did she even have the decency to appear in person to explain the problem or offer an apology. This business only care about taking your money & will misrepresent properties to do exactly that.

Henley Real Estate was very good to us. They helped us in every way possible. Richard made things…read morehappen that probably shouldn't have happened. he really went that extra mile.! Would gladly use them again. we have bought a house and sold one using them.

Recently Matt Grissom represented us in the sell and purchase of our home. We were so thankful for…read morehis guidance during the sale of our house and the finding/purchasing of a new home for our family. Matt was very attentive to our needs. He was available to us to view homes and was observant in finding a home that met our specifications. He went above and beyond to sell a house that we thought would not sell. It was in a remote part of the County. Matt dealt with our buyers and stood by us through the sell, then he pursued the house for us to buy that we call home now. He is more than a Real Estate Agent. Matt does care about his clients. He treated us like family. If we ever need to go through this process again, Matt will be the Realtor for us!

I have never left a bad review for anyone, but Evelyn gets my first. We bought a home she listed…read moreand while we were working in favor of her client, she was not. We found the whole process very difficult. She was highly controlling, manipulative, and unprofessional in the way she handled all interactions and created many delays and issues that should never have happened. Do not recommend!

Wendy and Sarah helped us sell our home. There are several benefits we enjoyed through their…read moreservice. We felt that they were prompt in both verbal and written communication (you know there's a ton of paperwork involved), but even more than that, they were patient, kind and very pleasant to work with and that's the kind of service you can't really put a number on. I can't confirm or explain it, but I also felt like Wendy has connections or an extensive network within the community that has been cultivated for years. She never said anything to that effect, but I just FELT it. The proof came in the form of immediate and full price or better than full price offers. You can say that's due to a good market, but there's a similar home down the street that went on the market before ours, and it's still for sale. If nothing else, she definitely is in tune with the pulse of the market. Another thing, Wendy had an accident during the sale of our home that out her in the hospital and out of the network for a short time, but they weren't sure if it would be longer. You know she's running a fine-tuned business, because they never missed a beat...her backup plan was immediately out into action and her employees covered down and I wouldn't have noticed if someone hadn't told me. We've sold/purchased many homes (+/- 8) and I feel this is the best help we've received from a REALTOR. Additionally, I think the pictures taken of our home, were the best ever taken to be posted online when marketing the home. I will definitely utilize the services of Wendy and her team if the need should arise in the future.

Gelinda is amazing. My wife and I were fortunate enough to be paired with her through referral and…read morewe couldn't be happier. Moving here from California, having never even been to this area of Arkansas before, buying a house sight-unseen; one has to be able to trust your agent as your eyes and ears on the ground. She steered us through all the ups and downs, guided us and was our staunch advocate throughout the whole process. Through it all, she was patient, thorough and always willing to go the extra mile. In the end, we got a great house, and made a new friend in the area. Highest recommendations.

From the owner: Looking to buy or sell property. I can help! I am a real estate broker and hold several…read morecertifications and designations. I have been in the business locally for 26 years. Notary Public services available.

We purchased our home in 2015. When we toured the house there were a couple of things that we asked…read moreabout getting taken care of. One was a dent in the refrigerator door. We were assured one was ordered and it would be replaced. Once the home (triple-wide $168,000.00) was set up we had multiple problems, including two leaks on the roof, one of the front bedroom causing water to pour through the wall and in around the window. They were very slow to come out and take care of them. During installation one of the workers dropped a 2x4 through the bathroom ceiling leaving a hole and never said a word, once we found it and inquired, they finally admitted to it. Then another of the service men they sent to look at the airflow to the 3rd section (two bedrooms and a bathroom) literally stepped off a rafter and fell from the attic through the ceiling. Airflow was never fixed! When they came to fix the second huge hole they finally fixed the first one (9 months after it happend) We got tired of contacting them so my husband and I took care of much of it ourselves. My biggest complaint is that our shingled roof was very uneven and leaked. We tried to get our home owners insurance to replace the roof but were told it was not installed correctly. We had it patched at our expense. In May of this year we had to bite the bullet and have the roof completely replaced at our expense. The roofing company advised that not only was the roof not done correctly (shingles were not tacked down, they were laid off kilter, the drip-edge was leftover pieces that we not even put completely together, but three rafters were bowed and that is why we were having the issues we did). This was a 25-year shingle that if it had been laid correctly, we would not have the issues that we have. We paid $15,000.00 out of our pocket to have the roof replaced. Because we were told the home came with a 10-year warranty, I contacted the service manager at Hawks, who was rude and condescending. I was not pleasant back, which I regret, however due to the amount of money we spent on this home and the fact that we were told by not only the insurance adjuster and two different roofers that the issues were due to the roof not being installed correctly and the amount of money we paid out of pocket to replace it. I sent an email with pictures and an apology as well as calling and leaving multiple messages even for the owner. I have yet to hear one thing back from them. The total lack of concern after the sale and the rude attitude is what compelled me to finally leave this review. We did not expect them to fully cover our roof, but to not even care enough to call back or send someone out? Once they have your money, good luck. When I told the service manager that I was going to leave a review he said "oh, you are one of those".

No one likes writing less than stellar reviews about a company that wins so many awards but the…read moreservice I received was not award-winning. I felt it important for future shoppers to see another side. I started my home buying journey with Hawks Homes of Conway in June 2019. I chose to work with a specific salesperson because she had such outstanding online reviews from other customers. She helped me pick out a new Franklin home and we started the paperwork. I had reservations almost immediately after paying my earnest deposit. I asked questions and she gave me answers that would keep me buying from her; things she told me, witnessed by another party in the room, turned out to be false, telling me I must have misunderstood her. It is legal in the state of Arkansas to record a conversation so long as the person recording is part of that conversation - I truly wish I had recorded every interaction. It became difficult to get in touch with her without multiple texts and calls at which point I started hearing how short-handed they were as an excuse. Because my need for a home was so dire, I dealt with the excuses and hoped for the best. I asked repeatedly for someone from Hawks to look at my property to simply give an opinion about the state of the land and what work might need to be done. I was told, sure, someone would come take a look. As the time got closer for the home to be installed, it became clear that no one was coming and that was just another false agreement made to keep me on the hook. The salesperson proceeded to tell me the grade/slope the land needed to be and was condescending from that point forward. Days were wasted because the gentleman pouring concrete needed things done to the land before he could, in good conscience, pour the foundation. Thankfully he went above and beyond, he will be reviewed separately. Once my home was finally installed in September, the salesperson stopped responding to me completely. As any customer would, I had questions after my home was installed. I was assured by the salesperson that specific things would be done at the time the home was installed (shower doors hung, mirrors hung, etc.) and since she was not responding to me, I contacted the first of 2 service coordinators at Hawks. The first, a woman, was quick to tell me that the things I had questions about were the manufacturers responsibility to do and I'd have to wait until my service visit from Franklin, who knew how long that'd be. I would not give up quietly and I was shuffled on to a guy who graciously sent a team from Hawks to help me out the next day. I did not hire my own contractor. But I will if I ever do something like this again and that is the most solid advice I would give anyone asking - hire your own contractors. The Electric and Plumbing contractor sent by Hawks spent 4 out of 5 days for the better part of 3 weeks here trying to fix multiple issues related to plumbing. It is important to note the issue is still unresolved and he will be reviewed separately. I got fed up with his continuous visits with no resolution, every day it was something else he thought was wrong and he would be back the next day. I started to express my frustration to the service coordinator at Hawks. Again, tough to get a call or email back and again, would hear how short-handed they were. The contractor and the coordinator at Hawks were so misaligned - Hawks called me to find out what the contractor was doing, why he was spending so much time there. I finally had to reach out to the owner at the Conway location to get his eyes on the issue - six months later, the plumbing issue still persists and I push for resolution. Most of my future interactions will be with the manufacturer and I am still figuring out how that will go. I cannot suggest enough that you consider all other options before buying from Hawks Homes of Conway - the professionalism by this team needs to be analyzed from a higher level.