If I could select a zero, I would! I took my BMW here to get a state inspection completed due to its close proximity to the dmv . The owner, Jason Ross, returned my car to me with a broken door handle and proceeded to tell me "You might wanna get that looked at". My car was completely intact when I handed him the keys to pull it around for an inspection and it was returned as seen in the attached pictures. I immediately took my car to the foreign car dealership that has worked on my car for years. After pulling the panel off, they were able to see that whomever opened that door last jerked it so hard that it broke the internal components on the inside of the door. I went back to Jason Ross auto sales with a paper from my dealership, stating that it was broken by somebody jerking on the handle and the broken parts. He refused to cover any of the repair which totaled $750!! Stay far, far away from this place!! read more

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I went in one time and asked to take a look at a blue Honda civic they had. The man inside asked if I had a co-signer, I responded with a confused no and he said "well come back when you have one"... i had literally just walked in the door, he didn't even introduce himself nor ask my name. read more

Very professional and friendly, vehicles as advertised. Family atmosphere, Cooper the basset hound was friendly and welcoming. A family of veterans and service to our country. read more

I purchased my new vehicle from Jason Ross Auto Sales. I was very pleased and all around satisfied with my purchase, the professionalism and energy of this establishment. Thank you for making this purchase EASY! Tomeka read more

Jason Ross Auto Sales - I purchased this 2016 Maxima from Jason Ross Auto Sales. Everyone in the establishment was professional and courteous. Thanks Tomeka - Car Dealers Near Me - Burlington, North Carolina

Let the buyer beware. I bought a car on 4/22 and it looked great on the lot. This year upon needing an inspection, I found all kinds of issues. The wheels had multiple locks on them (?). There was no key lock provided for the multiple locks. Within the year the front passenger tire had worn down to the point of not passing the inspection (alignment issues). The front bumper paint job is beginning to peel and it looks as if the front end had been damaged. These are all issues that I should have checked out from the start but they were hidden so well that I missed them. Have your potential car thoroughly checked out by an independent mechanic before buying. Hopefully, we would wish that the dealer would have seen these issues since they are the experts. Perhaps they did... read more

BEWARE!!! As soon as we drove the car off the lot the engine light came on.....no help from Jason Ross...he made excuses. Took the car to another dealership $1500 in repairs were needed. So much for their pre sale inspection on the vehicles. Do NOT believe anything they say, they are crooks! !! read more

Jason and his sons were attentive, friendly and efficient at making our used auto purchase go smoothly and safely at their Burlington sales location. They also accommodated our needs for financing and were respectful to social distance during the test drive and paperwork phases of the deal. We especially liked the no haggle policy of the transaction and we are extremely satisfied with our purchase! Thanks to all the Rosses in this family owned business!! read more

Just purchased a '13 Accord from Jason Auto sales and I couldn't be happier with the car and dealing with Jason. Easy to deal with and they made it easy to decide to do business with them. I'll look here again for my next car! read more

I recently bought a car from Jason. It was a great experience. Jason found exactly what I wanted! He and his sons are knowledgeable about a variety of cars and are very helpful. I love the fact there were no hidden fees! read more

The experience here was nothing short of excellent. I wasn't really in the market for a car, but I submitted a request for information about a car that was probably the best deal I had seen or ever had a vehicle. He contacted me within a few hours. An hour after that, he did a credit check - I was approved and even though he is not open on Sunday, he told me that he would come over and let me test drive it. I came on Sunday and within 45 minutes I was driving off the lot. Nothing but professional and knowledgeable about his craft. Definitely, go see him for all your car buying needs!!!! Highly Recommended A+++. read more

I was very happy with the professionalism from the time I found our new car on their website to when we pulled off the lot! No pressure, no hassle, and no hidden fees. I will definitely be going back to this family for another car purchase!! read more

I'm not gonna give this man or his business any kind of rating to make him look good, my husband and I bought an 2008 jeep grand Cherokee Laredo on 9/15/2015. Everything went good, until three days later, the transmission went out, Jason was super nice on lot, when I called to let him know what the problem was , he refused to be a man of good standing and help, instead he left us sitting on our thumbs, would not even help with the tow bill. We had to pay tow and repairs of a brand new transmission, He can't get it through that taking peoples money is gonna make things right, we have had nothing but complete problems, but it's all good on our end, our blessings have come back ten fold, will warn others to be AWARE OF THIS PERSON AND HIS BUSINESS.... read more

Nothing but problems!! Several issues were concealed. I would not do business with this establishment. In my opinion, this business should be shut down. Sorry!!! read more

Terribly rude. Don't try to haggle even if you want to pay in cash, they get pretty upset and repeatedly tell you they are ranked number 1 in used car sales and basically don't need your cash. The offer that was made did not seem offensive, we even offered very close to what was asked and was still given quite a bit of attitude. After this experience I looked to see and couldn't find anywhere where they had posted about no haggling in pricing so at least post it or inform customers in a kinder manner then getting upset and informing them of your ranking. I could care less about your ranking, what I do care about is your customer service and how you treat customers whether it's their first visit or their 10th. This was our first and last visit to Jason Ross. read more

For a place that is suppose to sell good quality cars that is a joke. I realize I bought a used car as is. But when you have not even had it for 30 days and the engine blows and paid 4000 dollars cash that is not a good quality car. I do not know about anyone else but 4000 dollars for a car that last less than a month. If they could have gave me a little to help with a new engine anything would have helped. I bought this car for my daughter Erica Fowler. Which also was money from her dads life insurance. I just wanted a dependable car for my daughter period. SO NO STARS!!!!! And would not recommend them to nobody. If that is a good quality car then by all means go get one from them. An engine will cost 3000 to 4000 dollars so now my daughter has no car. read more

DO your self a favor and buy form a reputable dealer. Bought a 30K truck from them and literally broke down in their parking lot after signing paperwork. Left with a $4500 repair and absolutely zero help from Jason Ross. These guys buy cars that have issues and try to hide them. Then the lie to your face DO NOT BUY HERE. Go to a dealer that gives some type or waranty, even for 30 days!! read more

I recently purchased a Honda CRV - May 22 to be exact. I immediately had to have brakes and rotors, tires and here is the kicker - issues with the transmission. Thankfully, it was taken care of by Honda because it was something that had been reported since 2017. But, you would think since they have all of their cars checked out, it would have been discovered. Sad enough, we were going to return to purchase another vehicle but definitely not now. And sadly, I let Jason know at least 4 times - twice over the phone and twice via the Internet. Only time I got a reply was when I inquired about a vehicle (which is how I was able to tell him the issues over the phone)...Not once did he offer to do anything. I say, it's the home of no hidden fees but there are a lot of hidden issues - think twice before you purchase from Jason Ross Auto sales - it's only worth a visit to see Cooper. read more

Thanks for selling me a car that will not pass inspection. I would advise everyone to go to a real dealership, not mingle with common, wannabe companies who would take every last cent you had in return for bullcrap they disguise as good deals and promises. Perhaps I should have saw this coming when I settled for water instead of champagne. read more

I have been using the Lemon Squad to try and buy a 2015 Lexus RX350. The first two cars from a private dealer and from Lexus failed the inspection. Things like badly corroded batter, cracked windows, rusted body parts and oil leaking from oil pan as well as unreported accident with bumpers and fenders out of align. I found Jason on Autotrader and explained that this is the 3rd Lemon Squad inspection and not to waste my time if the car will not pass the Lemon Squad. Jason told be bluntly that I could have whatever Squad I wanted to inspect the car and did not have to put any money down to hold it. Lemon Squad gave me an excellent report on a 2015 Lexus RX-350 Premium w Leather Seats with no visible dents or scratches with less than 75,000 miles and single user and no accidents. I proposed $900 off list price and he agreed $700 of list price. It was a pleasure doing business with Jason and his son at Jason Ross Auto Sales. They delivered a quality car at a fair price in a professional manner. Thanks Jason and son. Highly Recommended. Ken and Daughter read more

I've never written a review, but after today's experience, it wouldn't be fair not to warn potential customers of Jason Ross. We bought a car just shy of a year ago from him. Everything seemed to go smoothly. Inspection had passed, car was in great condition, and the buying process, while slightly more expensive than we'd anticipated, seemed smooth enough. Fast forward to now when we took our car to be inspected (did I mention he sold it to us with a clean inspection--tint labeled NA?!). Apparently Jason has a deal with a inspection place because our car didn't pass inspection this time due to the illegal tint on the windows. We called Jason and he played dumb, but agreed to have it fixed and told us where to go. Today we found out that he didn't honor our agreement and instead only paid part of the bill to have it taken off, not the legal tint put back on! If you buy from him, be wary of the hidden sleazy business practices...and oh, if you are with the state, be sure and drive by his lot, he is selling several cars with an illegal grade of tint. read more

I purchased a Honda Fit from Jason Ross on 6/1/15. Soon after purchasing it, I discovered it had serious transmission issues, and Mr. Ross has been unwilling to either a) allow me to return the car or b) cover any cost of repairs (est. $2,500-3,000). At the time of purchase I asked Mr. Ross if anything was wrong with the car, and he assured me that it was perfectly fine ("all that and a bag of chips" was the particular expression used by this good ol' boy of a dealer). I took the car Renaissance Auto in Cary (my mechanic) to have the transmission fluid changed a few days after buying it, since I noticed it was very dirty when I bought the car. Mr. Ross misled me at the time of sale, claiming that the car, which had 73,756 miles at the time of purchase, did not need the transmission fluid changed until 120,000 miles or any other work. (The Honda service manual recommends a transmission fluid change at 60,000 miles, though Mr. Ross thinks that is "just a suggestion.") I believe Mr. Ross did this because he knew the car had a transmission problem and did not want me to find it; the previous owner sold the car in PA after s/he learned the transmission was bad, according to Honda, who filled me in. My mechanic at Renaissance Auto inspected the vehicle and diagnosed a transmission problem, most likely a bad bearing and/or pump. He referred me to a transmission specialist in Raleigh, Don Griffin's Transmission, with a superb community reputation. On June 15 I took my car to Griffin's, where they confirmed the diagnosis from Renaissance Auto. They recommended either a) overhauling the transmission or b) installing a remanufactured transmission. Either option would cost well over $2,000; I have confirmed this estimate with other mechanics in Carrboro and Durham, NC. Mr. Ross has, since I told him what happened, refused to assist with the cost of repairs, will not work with me to find an amicable solution, and has threatened to sue me for slander and libel for explaining my situation to other members of the public. STAY AWAY!!!! read more

I was searching for a vehicle within a 200 mile radius of Raleigh. I was looking for my dream car so my requirements were specific and I was willing to travel if the price was right. I conducted my search on the Internet using various sites. I found a vehicle at this dealership and when I visited the website was impressed with the information available, both descriptions, photos and vehicle history through CarFax. I was also amazed at the price....so much lower than any other dealer I could find. I then decided to visit the dealership and check the vehicle out in person. I was greeted by Jason and his son Jeffrey. Both were knowledgeable about the vehicle and were able to answer all of my questions. No aggressive sales questions but instead, both Jason and Jeffrey were courteous and easy going. I was able to test drive the vehicle on my own. When I returned, I decide to buy the vehicle. Jeffrey and his younger brother went over all paperwork making sure to ask questions before I signed documents. I then paid and drove the vehicle off the lot. The vehicle itself was in pristine condition. As I looked around the lot I noticed that all of their vehicles were in great condition. Within minutes of being there I realized this is a family ran business and everyone I met was polite, courteous, professional and knowledgable. I had a great vehicle purchase experience. The other extremely important value of this dealership is the cost on the vehicle is the out the door price. All taxes and fees are included in that price. For someone like me who crunches numbers, this really helped when comparing costs of other vehicles. For the amount of research that I did looking for vehicle that I thought would be like looking for a needle in the haystack, I am so happy that Jason Ross had what I was looking for at such a competitive price. Then to find out how well ran this dealership is and how they conduct business and how nice their vehicles are, it really can't get any better than that. read more