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    Updated 2 months ago

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    Ask the Community - Jason's Guitars

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    Music & Arts

    Music & Arts

    3.5
    (24 reviews)
    $$

    I went to the Guitar Center for some piano sheet music. They sent me to the other side of the…read morehighway to this store, which is owned by the same company as owns the Guitar Center. The store is clean and bright and a nice place to be. The employees were so helpful and kind. I felt like they were sharing me because everyone seem to have some thing of value to add to my visit. They have a nice assortment of piano sheet music. I bought 4 books which I am very happy about. They were very reasonably priced. It was very nice that I could hear a student playing the violin; It was very beautiful. They give lessons here for various instruments. I will be back. This is a very nice store with much to offer to the community.

    Sent a Student there with an Alto Sax that needs cork replacement, octave key adjustment,…read morelubrication, pad and key check (possible replacement on some pads) and air leak check on an older Sax that is in good condition, just minor repairs. They wanted to completely bend the Horn and wanted $800 for it. This horn was checked by pros that only play this brand of Sax because it is a quality brand. It is perfectly fine, it doesn't need to be redesigned, just usual and customary maintenance. Received very poor communication from this shop. They shipped it out to somewhere in San Antonio, kept it for 3 weeks, did ABSOLUTELY NOTHING to the horn, not even the cork and wanted an arm and a leg to fix it. Everytime we called it was something else wrong with it and supposed to cost a lot more than just a cork replacement and an octave key tweak. Meanwhile my student does not have his Alto and has no idea when it is coming back... Our mistake was the person bringing it in saying he didn't know much about these things and wanted it fixed. Which prompted them to think how much could they soak us for repairing this horn. BOTTOM LINE: GO SOMEWHERE ELSE!!! THESE PEOPLE DO NOT KNOW WHAT THEY ARE DOING! They are bogged down with repairs from school districts and don't care about communication or quality service. Bait and Switch Place. DO NOT USE THEIR REPAIR SERVICES!!!

    Guitar Center

    Guitar Center

    3.9
    (71 reviews)
    $$

    Depending on the staff you get. While the people may change year to year, the round rock guitar…read morecenter remains one of the best. You just have to be willing to talk to the sales guys there. They are super nice and will help you get the best price possible if you just have a good attitude and a calm demeanor.

    I purchased a Fender Uke from this location. I brought it to my local guitar store in town to have…read morethem show me how to use an electric instrument, this is my first one. Imagine my surprise when I found out that the installed Fender tuner didn't work. I called this Guitar Center and they told me to return my uke. Meanwhile, the owner of the store I was in called the Fender company, and was told this uke's installed tuner (and maybe all Fenders, IDK) is designed to only work when it's plugged into an amp. WHAT???? I called my store, they didn't know this very basic fact about FENDERS? Shouldn't they know that? How can someone who works in a guitar store not know the installed tuners don't work on something they sell (unless plugged into an amp)? Additionally, when I purchased this uke, they just handed it to me and went back to their computers, they didn't ask if I needed to know anything about what I just spent hundreds of dollars on. They could have asked me "do you need any help understanding this instrument?" Nope. They just went back to their business. There was no personal service in this store at all. But they sure did want me to positively review them.

    Jason's Guitars - musicinstrumentservices - Updated July 2026

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