Went to get a MRI done. Arrived early in morning and everyone I encountered was very nice, polite,…read moreand helpful. Was in and out 5 minutes after my appointment time. Staff were very efficient and concerned with quality care.

Best Chicken wings in Mississippi!!! So it was at the chili cookoff that we were introduced the…read moreperfection of SCRM chicken wings. They are Smokey tender, I like wings that are not coveRED in BBQ! These have the taste cooked in !!

Went in for mammogram at 7:45 and after the first mean lady checked me in at 9:00am I was a little…read morepissed. 2 waiting rooms later with all these part time employees and I won't go back. They're trying to close this place it seems like.. Methodist have the worst care anyways so I should've known better!

Wonderful medical care. Best in town! Student nurses are a huge blessing. Thank you for your…read moreservice!

I rarely leave reviews, but after my mother's recent stay, I feel compelled to share our…read moreexperience. From the beginning, there were serious concerns about her care. On May 5, she was in visible distress--crying and shaking from IV pain--yet her discomfort was not addressed with urgency. Instead of removing the painful IV when requested, a nurse proceeded to place another one while she was still in pain. The same nurse also rushed her through discharge paperwork without ensuring she understood what she was signing, which felt dismissive and inappropriate. Medication management was another major issue. At discharge, medications that had already been discontinued were still listed and even administered. The discharge paperwork contained inaccurate information, which could have led to serious harm if my mother hadn't caught it herself. This points to breakdowns in communication and patient safety protocols. When I asked to speak with a patient advocate, the situation was escalated unnecessarily instead of being handled appropriately. It did not seem like staff were prepared to respond to patient concerns in a supportive or informed way. What was especially troubling was overhearing staff refuse to assist another elderly patient who needed help using the bathroom, leaving them in an unacceptable condition. Witnessing that contributed to our growing concern about the level of care being provided. We also had issues with discharge planning. Despite ongoing symptoms, our request for an additional night of observation was denied. Prescriptions were sent to a pharmacy two hours away instead of the hospital pharmacy as requested, creating unnecessary stress at discharge. Basic care needs were difficult to meet throughout the stay. Assistance with bathing was delayed, and we often had to request cleaning for the bathroom. The environment did not feel consistently maintained, and the layout made it difficult for someone with mobility challenges to use safely. Case management support was also lacking. When we asked for help with medical equipment and supplies, we were told to coordinate everything ourselves. The response felt dismissive and did not reflect the level of support we expected during discharge planning. Overall, this experience resulted in a complete loss of confidence in the facility. My mother now feels unsafe returning due to concerns about communication, care quality, and patient safety. I hope this feedback leads to meaningful improvements, because no patient or family should have to go through an experience like this.

St. D's quality of care on the floor has noticeably declined since the facility changed ownership…read more There are two main scenarios: veteran nurses who have stayed primarily for retirement benefits, and newly graduated nurses who are struggling to keep up. Many of the experienced nurses rarely assist CNAs with tasks like moving patients in and out of bed, often leaving family members to step in and help instead. In contrast, the newer nurses are generally more willing to assist when needed. Response times to call buttons range from just a few minutes to over half an hour, with delays worsening at night due to the absence of unit secretaries. This is particularly unacceptable for patients who urgently need help, such as getting to and from the bedside commode. Calling for medication is problematic. When pain medication was requested for a patient with stage 4 cancer, there was a 25-minute wait before having to use the call button again. A nurse not assigned to the patient eventually responded, stating it was too soon for more medication, although the patient had not received any for over six hours. After clarification, the nurse realized she had mistakenly checked the wrong patient's file and later apologized, which was appreciated. This was a problem more than once. A recurring issue I have observed over the past eight days is that employees are frequently using their cell phones--either browsing online or talking to friends using earbuds--while on duty. This occurs even when patients' call lights are flashing, indicating they need assistance. The hospital's long-standing affiliated doctors continue to provide good to excellent care, and this remains the primary reason I would still recommend this hospital to others.

I am at Forest General Hospital for over 9 hours. I am a double heart valve replacement patient and…read moream defibrillator dependant for my heart rate . After COVID I developed defibrillator symptoms in the ventricular side of my heart and they can not correct so I take a medicine Mexilletine to help. This last couple weeks I developed a terrible cough. I went to an urgent care for it it and got some relief so I bought Mucinex Dm Max and unknown to me the active ingredient dextromethorphan interacts in a potentially deadly manner. Increased Toxicity: Because mexiletine inhibits the metabolism of dextromethorphan, the latter can build up in the body. This can lead to increased side effects, including hallucinations, dissociation, and central nervous system (CNS) toxicity. Serotonin Syndrome Risk: Dextromethorphan is a serotonergic agent. If combined with other drugs that increase serotonin, or if it builds up due to decreased metabolism, it can cause serotonin syndrome, a potentially life-threatening condition characterized by high body temperature, agitation, tremors, and coma. Cardiovascular Effects: Mexiletine is used for arrhythmias, and increasing its toxicity by interfering with its metabolism (though usually caused by other drugs reducing its metabolism) could lead to serious arrhythmia or cardiac side effects and possible coma. Yet the ER doctor and nurses put us in the back waiting room for 9 hours now. When I described this to the nurse taking vitals, I got a I'm sorry. This is unexceptable care for anyone let alone a heart patient with potential life threatening issues. I came at 2 a.m in the morning and the took great care of me. I will reasses this after I am treated

ER staff is very dismissive and it feels like they'd rather be doing anything but treating…read morepatients. They tend to gather in the nurses station and gossip, and it takes a while before any of them respond to a patient's needs.

Small hospital, I don't know about the ER or inpatient quality. I do know that extremely ill…read morepatients are transfered to Jackson. Easy parking and business office right at entry. Admission right behind business office, very convenient. Not much of a wait for an X-ray. All staff friendly and polite. Facility clean with shiny floors.

Everything, great place to deliver babies in NE Mississippi, call nursery if you need details...read more

In a word, awful. I had a medical emergency arriving around 4:00pm. I was very thirsty and asked…read morefor water and was told they would hook a IV up as soon as they got me in a bed. I never got the IV or water. Thank God, my wife traveled from Birmingham. We finally decided at 930 to leave. I asked them to take IV out because I was leaving. "Sure, no problem". They took it out and we left. I wasn't asked to sign anything or advised against it. THEN when my wife called to get a record of visit, she was met with attitude. Once we had possession of paperwork, hospital notes said we eloped against advice. That is a straight up lie. Hope I never have to go there ever again.

For being a sort of small town, Brookhaven, here in Mississippi, it is good care. They have the…read moreability to refer you out to any specialty you may need. Their pharmacy is good. The ER was awesome. I dislocated my hip on Christmas morning and they had me in and out in under 4 hours. If you don't know, that is great service and great care.

I can't thank the nursing staff and support staff enough for caring for both my parents who had…read moreCovid. It has been a tough go of it with restrictions and not being able to visit, but the communication has been good . The compassion they have demonstrated has been such a blessing! I know this is a difficult time for them too. Thank you for your care and professionalism. We are hopeful my mom will be able to come home soon~ Grateful~

My spouse took me here. All we were allowed to see was a NP. My husband tried to tell the nurse and…read morepractioner what had been going on, when her little snotty nurse pointed her finger at him, telling him he was not allowed to speak to her with that "tone" There were no patients in the waiting room where this occurred, however there were two security guards 15 ft away that apparently did not hear my husband using his "tone" or even raise his voice. I told him to take me home and then the practioner walked away. The nurse mumbled something about calling the police. We were in shock I will NEVER GO THERE AGAIN!

It's a shame that a nice facility like this has such poor service, they need a administrator bad…read morebecause problems usually go from head down, poor nursing staff attitudes, worst billing dept. of anywhere i've ever known, the only way i want to go here is in an emergency and i cant make it anywhere else.