1. Jax Canine

    1. Jax Canine

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    Jax Canine

    3.0 (2 reviews)
    Open Open 24 hours

    Services - Jax Canine

    Dog walking

    Pet transportation

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    1 year ago

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    5 months ago

    They were a no-show for the appointment that I booked with them. No call! No text! No email. No second chance!!!

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    Skyler H.

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    Dogtopia

    Dogtopia

    3.8
    (12 reviews)

    While traveling with our 3 year old puppy, my husband and I experienced health emergencies that…read moreended with hospital stays. Without reservation, Peggy and the other wonderful caregivers welcomed Emmie and cared for her as if she was their own. They called us daily and sent photos of Em. We had worried because she had never been boarded or played with other dogs. However, she came home with fur friends and a team that truly cared for her. Such a relief to know whenever we are in Jacksonville, or the Mayo Clinic, that Dogtopia 11300 Beach Blvd is there to care for Em. Our heart filled thanks to Peggy and her team of dog lovers.

    Very friendly staff, and very responsive to potential new customers, but totally dishonest billing…read morepractices and required multiple attempts to reach out by me to finally get a response. I am in Jax for extended stay, but still a temporary visit, and I wanted my dog to have some sense of normalcy by continuing to go to daycare like she does at home. The owner talked me through the forms to sign, which is on me for not reading it myself, because she did not at all mention that I was signed up for auto-billing so I was shocked to see a $428 charge for daycare when my dog didn't go to daycare once on the initial 1 month package I signed up for. The fact that I had to reach out multiple times before getting any acknowledgement is a super disappointing experience given how friendly and "transparent" the owner is to prospective customers. I will note the reason I didn't end up taking my dog there even though I had purchased a package is because it is standard at all Dogtopia's that dogs are crated for a 2 hour window everyday, and the place I take her at our permanent home is a crate-free environment so two hours in a crate every day would not be a good experience for her.

    Pamela Loves Pets

    Pamela Loves Pets

    3.0
    (8 reviews)

    Do not take your pets here. The dogs stay in in a separate structure connected to the house which…read moreis more like a kennel. It is air conditioned with beds, but they are not in the actual house and are not being supervised at all times. My golden retriever was scared to go back here and tried to bust back out of the door. The owner takes pills and is loopy. She can get rude.

    My dog was attacked while under the supervision of Pamela and her daughter. They were not even…read moreaware of the incident until after my girlfriend picked him up too which would mean there is a lack of supervision or they just simply chose not to inform me during his stay. If I had picked him up myself, I would have examined him before leaving Pamela's place. However, my girlfriend, who does not own any pets, was doing me a favor and picked him up and didn't think to check him before leaving. Once I found out what had happened, I promptly addressed the situation with Pamela. To which Pamela offered to dress the wound and provide a refund, these things I would have been perfectly fine with. However, as you can see from our text message exchanges, it's clear that bringing my dog back to her care is was not a viable option. Accusing me of harming my own dog is an outrageous claim that no one in their right mind would tolerate, and it made me feel extremely uncomfortable entrusting my dog to her again. She made it seem like I don't care for my dog to the point I would intentionally worsen his wound. If I didn't genuinely care for my dog's well-being I wouldn't have chosen what I believed to be a highly-rated dog daycare (based off other Google reviews). And while I understand that accidents can happen, especially among dogs, what truly disappoints me is the lack of accountability and the absence of any apology from Pamela or even the owner of the dog that attacked mine. It is also baffling that I had to even raise this issue with her, considering that supervising the dogs should have been her responsibility. It's literally what she's hired to do. Additionally, Pamela's attitude throughout this ordeal has been quite unpleasant. She kept throwing a personal situation I was going through that even required me to rely on her services for an emergency in my face which was quite unpleasant. Especially when she didn't even know fully what was going on and that it was a baseless claim. Additionally, the owner did provide $100 towards the vet bill, but there is still an outstanding balance. As the wound required dressing and my dog had to be given medication to prevent infection. These additional expenses were not covered by the amount offered, further adding to my frustration but at this point its no use in pursuing further and I had wanted to give her time to rectify the situation before resorting to a negative review. But unfortunately, she has chosen to ignore all my messages, leaving me with no choice but to warn others who may find themselves in a similar situation and need an emergency dog sitter. It's important to know that not everything is as it seems, and there may be a lack of proper procedures in place at Pamela Loves Pets.

    Canine Collegiate

    Canine Collegiate

    5.0
    (1 review)

    I came across TFTJ on Instagram when they reached out to me to tell me more about the services they…read moreoffer. At the time I was looking for a dedicated and educated dog lover who could dog sit for me while I travel. However I ended up finding just that and more! During my consult I felt like working with TFTJ would be a rewarding and positive experience so I signed my dogs up for the 6 week training program. Both of my dogs are adult aged but I like keeping them up to date on training and working on their proper mannerism and behavior. Both of my dogs need work on building confidence, impulse control, and general manners. I also have a dog with kanine OCD. Alyssa is very good at focusing on those specifics and working on them in our sessions. We are about half way through the program and it has been a great experience. My dogs love when they see their trainer Alyssa. They are overjoyed and having fun when they train with her. They've been able to work on training inside our home plus in the real world/public spaces. Not only are they learning but I am learning too. Training has also made me closer to my dogs, it's a bonding experience. My dogs are mentally stimulated and worn out after training because of all the stimulation and fun they're having. Both of my dogs have done great on social settings like at the mall, they watch people go by with no reaction. They both think before they act now, such as decreased door dashing and excessive barking. TFTJ is very dedicated to shaping your training to your needs. They're very flexible in scheduling and even offer payment plans. I am very happy to have met Alyssa and have enjoyed working with TFTJ.

    From the owner: Dog Training, Walks, Drop Ins, Dog Sitting, Virtual Training, DIY Courses, Group Classes…read more• Rated 5 Stars on Google Positive Reinforcement based & Certified

    Happy Hound Dog Resorts

    Happy Hound Dog Resorts

    4.1
    (34 reviews)

    My dogs have never been to a boarding place like this one. I was a little nervous for them because…read morethey were shaking when I brought them in... I was gone for three days and got to watch them on the puppy cams and the whole time they seemed relaxed and happy... The people who work here deeply care for animals and certainly have a way with the dogs! My dogs ate very well and I will definitely be bringing them back knowing that they will be in good hands next time I'm away!

    WARNING: Management and staff post fake reviews to keep ratings high. Read reviews very carefully…read moreto determine the truth for the safety of your furry family member. Weekend Boarding and PM Staff at Happy Hound Dog Resorts (HHDR) at Beach Boulevard is HORRIBLE and NOT recommended for SPECIAL NEEDS DOGS! CAUTION: Personnel is inexperienced with no compassion, patience, knowledge or education to care for special needs dogs despite website advertisement. HHDR is NOT suited for dogs with special needs such as separation anxiety. WARNING: Worker's performance resembles unsuccessful daycare employees who decided to change career paths. Entry level employees with little to no experience caring for animals would not accept responsibility for their neglect, inadequate training and inability to care for multiple dogs. The customer, your special needs pet or other dogs in their care are blamed for any and all incidents. CAUTION: Read waiver thoroughly before signing and leaving your vulnerable furry family member! WHY? As stated, Happy Hounds Dog Resorts (HHDS) accepts ANY dog that is not sick with requested vaccinations. HHDS is NOT responsible for any injury to your dog even when management, employees, volunteers or contractors are liable. WARNING: AGGRESSIVE dogs are placed with anxiety and non-aggressive dogs by SIZE! Due to staff lack of experience and knowledge, King was harassed repeatedly by aggressive dogs (watched one incident on camera). A worker (white pregnant female) placed King "in time out" because he defended himself after an antagonistic dog repeatedly kept trying to "hump him" according to her statement on Saturday, October 26, 2024. Common sense care is limited to verbal conversations. Oncoming staff as next shift will NOT read chart/paperwork/computerized records to determine special needs. Instead, rough play as pack initiation "all day" is permitted. Apparently, their responsibility is limited to feeding and cleaning the area while observing activities. Weekend tech was adamant, defensive, oblivious regarding her error and unwilling to accept responsibility for her actions and decisions. During our conversation, reciting her statements back to her several times was required until she understood care was negligent. Conversations similar to parent speaking to a pre-k daycare assistant who proudly abused discretion without justification. The entire conversation was strange and horrifying with no idea what would occur until I arrived almost 48 hours later. On Saturday, October 26, 2024, King was placed in a "10x10 room to play with toys alone with a bowl of water." I specifically asked, "was King injured?" Her response was "no." We agreed (and requested) that King remain separated from other dogs until pick-up for his safety and "prevent injury". Upon arrival on Monday, October 28, 2024, King was in front area (entrance) with larger dogs that were "his size". Perhaps, this was the only way to protect him from the "back-end" employees and dogs. At home, more horror was discovered. After bathing and grooming, his body and mouth were checked. King's lip and two teeth were bloody and swollen. His right eye is constantly secreting yellow mucus. His mouth was sore to touch on right side. He couldn't eat. His appearance and countenance resembled a child that was mentally broken, neglected, beaten or punched or kicked and abused. He looks fragile from weight lost or dehydration. NOTE: 12 cans of dog food were provided, Beach boulevard facility was contacted immediately. Daytime employee suggested King hurt himself by purportedly "chewing on kennel and bruised his nose and lip" as a common reaction to anxiety. However, she "don't know what happened on the back-end" and she was "not present yesterday [Sunday]. Furthermore, his nose is fine. Separation anxiety usually accompanies an inability to socialize amongst aggressive dogs. King's limitations were previously disclosed in WRITING and verbally communicated to the manager and two AM workers on Friday (October 25, 2024). Management not present weekends. Inexperienced staffers run the entire operation with little to no compassion, training and resources to accommodate animals with special needs. Addressing concerns via telephone and website email caused King to be subjected to abuse and neglect. Yes, he was "happy" on Friday when left with management. When I returned on Monday, October 28th, King had a swollen lip with two bloody teeth, right eye secreting mucus from injuries and a broken spirit. He won't respond as himself, he's distant and constantly pulls away when attempting to touch him ... Similar to a child subjected to abuse and returned to the parent as alleged abuser(s) blame the child and parent.

    Jax Canine - pet_sitting - Updated July 2026

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