Services - The Pooches Playhouse
Dog daycare
Pet boarding
Pet sitting
The Pooches Playhouse Photos
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Recommended Reviews - The Pooches Playhouse
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Wonderful daycare and boarding facility! We are new to the area and were looking for a place we trusted- we are very nervous pet parents. We researched multiple places and settled upon Pooches Playhouse because of their grassy play yards with toys, shady areas, and pools for hot days, colorful and welcoming facility, and social media presence. The best review though, is our dogs own! She absolutely LOVES going to Pooches Playhouse. Every morning when I head out to work, she begs us to go to daycare. The staff are all welcoming, friendly, and professional with the safety and happiness of each pup their top priority. We are at complete ease leaving our pooch with them for both day care and overnights.
2 years ago
I didn't take my dog there because she was too old but they were super friendly and gave me the name of a wonderful dog sitter
2 years ago
I love this place! They are so caring and loving. All I have to do is mention going to play and he RUNS TO THE CAR! That's a true testament of how much he loves going. I would highly recommend! read more
3 years ago
Super nice people, lovely dogs! Great facility and very flexible. I trust these kind people with my dogs.
2 years ago
My dogs love pooches Playhouse and the reason is Karen and her staff treat each and every Dog like it was their own , the love that they give to each dog and the individual attention to the dogs it's like nothing I've ever witnessed before . I highly recommend if you truly love your dog please try Pooches Playhouse you will not regret it and either will your dog. read more
7 years ago
Wonderful daycare and boarding facility! We are new to the area and were looking for a place we trusted- we are very nervous pet parents. We researched multiple places and settled upon Pooches Playhouse because of their grassy play yards with toys, shady areas, and pools for hot days, colorful and welcoming facility, and social media presence. The best review though, is our dogs own! She absolutely LOVES going to Pooches Playhouse. Every morning when I head out to work, she begs us to go to daycare. The staff are all welcoming, friendly, and professional with the safety and happiness of each pup their top priority. We are at complete ease leaving our pooch with them for both day care and overnights. read more
3 years ago
My pup and I had been patrons here for about 8 months with no issues until about 2 months ago. He would go to daycare about once a week and we stopped recently when he got bit by another dog. I got a phone call from the owner one day while I was at work stating that my dog got a "skin tear". The owner was adamant that the dogs were playing and somehow he got "scraped" (???) by another dog. After an emergency visit to the vet and their confirmation of the wound being a puncture wound I went back up to pooches playhouse to put some missing pieces together. Even after showing the owner the wound image I was told "oh that's just a claw mark, the vets always say it's a bite you know that". After I requested she review the footage I got a phone call the next day stating that she was "completely shocked" to tell me that one of their long time pups "reached out and grabbed him" (again, ???). In the phone call there was no concern for Oliver (my pup), rather continual expression of her disbelief that the other dog would do this. The story had gone from....3 workers were out there and saw that nothing happened...to 1 worker was out there and did not see that he was bit. They reached out to the owners of dog who bit him and I received full payment for his injuries. Honestly, we probably would have gone back had the owner been honest from the beginning. Things happen, and dogs are dogs. But she was dismissive, not forthcoming, and seemingly more concerned with her reputation than she was about my dog. So I lost trust in their ability to properly care for my pup. Never a mention of not allowing the dog to return, either. So who knows if that pup is still allowed there. read more
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Pooches P.
Business Owner
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7 years ago
Apparently, on-site visits are not welcome. When I stopped to see their facility, they said I could come back between 2 and 4 as the dogs would be sleeping then. Seriously? Big Mistake. What facility would deny access to see the environment you are placing your dog/cat, who cannot speak for themselves? This one. Also, it looked very dirty and that was my 2 minute view of the entryway. Went elsewhere where I was welcome to walk around and see how they board dogs/cats and the entire facility. They got my business...and my trust.... not Pooches Playhouse. read more
6 years ago
The worst part of my upcoming move is that my dog Rogue is having to say goodbye to her favorite daycare and all the friends she has made at Pooches Playhouse. Having Rogue hop out of the car and joyfully run to the door of daycare, not even giving the courtesy of looking back to say goodbye to me, has helped bring me a lot of peace and comfort to the unpleasant aspect of leaving my dog - my child - behind when traveling. The staff at Pooches Playhouse has helped make my life as a dog parent so much easier (I've tried a lot of boarding and daycare, and they are by far both Rogue and my favorite). Thank you for everything! read more
11 years ago
Dezi has been attending Pooches's Playhouse for both daycare and boarding for over 6 months now. I cannot say enough good things about Karen, Erin and the entire staff. Now, when I drop Dezi off, she does not even say goodbye, just runs to see her friends and teachers. I will continue to recommend all my friends take their fur babies to Pooche's Playhouse. Tiffany- Dezi's Lane's Mom read more
5 years ago
Very disappointed. Referred by another local dog business so I made and paid $30 for a day of daycare so they could evaluate if my dog was approved for boarding there while I went on a work trip. My dog was whisked away upon arrival. I wasn't allowed to see the facility until mid-day so I was expected to leave him sight unseen. I trusted the company that referred me, so I left and returned during the "tour" hours. The tour was brief and the place appeared clean but I wasn't able to see any of the dogs or how they were kept or interacted with staff or even how many dogs per staff member. When asking questions & mentioning the referral, the girl actually spoke negatively about the other company. I returned after work for pick up and the verdict on whether they approved my dog. My dog was filthy dirty and panting with wet ears which I just assumed was from playing hard and having fun. This continued for nearly 3 hours after returning home in the A/C- he was overheated and extremely stressed, depressed and not acting like himself. Upon closer inspection, there were scabs on his ears and a large cut on the inside of his leg. He is typically confident and was acting fearful, exhibiting signs of separation anxiety if I left his sight and stayed depressed for nearly 3 days after. Some have eluded to this just being from an intense day of playing but I absolutely disagree because he plays intensely with other dogs at least 3 days a week and while tired after, it makes him happy and he loves it. He did NOT love his day at pooches. They approved him but I don't approve of them. I canceled the boarding reservation and I hope that by sharing this horrible experience it prevents someone else from having to go through it. read more
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Pooches P.
Business Owner
At the Pooches Playhouse we have a specific routine that we follow to…
10 years ago
My pups LOVE Pooches Playhouse. Every time we go on a trip we know they are well taken care of and will come home happy... If we can get them to leave. Choose Pooches, you will love them!! read more
15 years ago
Pooches is the best! They offer doggy day care and overnight boarding. The staff is super friendly. The owner also works with Jacksonville ACPS and FOJA to foster animals in need. Great people and a great place for dogs! read more
15 years ago
Best doggy day care at the beach! Madison and Callie love it and are so tired when they get home! They love to see their buddies! Staff is very sweet and can truly see they care about the pooches! Highly recommend! read more
10 years ago
Most dogs get sad when they see their owners packing for a trip, but not ours!! He knows he is going to pooches, and although he can never take his eyes off of me, he can't get into pooches fast enough when we get there! Buh buy mr.ty. He always comes home healthy, happy, tired, and clean. A great place to board your fur baby! We ave been so pleased..esp our ty! read more
10 years ago
I can't say enough about how grateful we are to have Pooches Playhouse in our lives! Our 2 year old Parson Russell Terrier goes once a week for the day and seems to love it based on their feedback and the photos we see online. He also basically jumps into the arms of whomever greets us at the door! He has A LOT of energy so it is a great way for him to spend the day. It is clear that they pay a lot of attention to safety and ensuring there is no way the dogs may squeeze out the door, locking it behind you when you come and go to pick them up and only bringing one dog out at a time. They also have plenty of water and even baby pools available for the dogs especially on hot days. The staff is all incredibly friendly and all of them seem to love and know the names of each dog. The hours are also very accommodating for those who work and the prices are very reasonable. We have also boarded him there on several occasions for 2-4 nights and feel totally comfortable leaving him without any guilt or worry about him being cooped up or bored the entire time. On one occasion we had some spray that needed to be applied several times a day to an irritated area on his skin. They assured me it would be no problem. When we picked him up after 4 days the area was completely healed so it was clear they were very diligent about it. I would recommend Pooches to anyone without hesitation. read more
10 years ago
We have been using Pooches' Playhouse for years and we love it- Friendly, caring staff who really get to know your dogs...Fun holiday-themed "parties" for the pooches... Erin makes fantastic dog-friendly cakes and cookies. Our dogs always get excited when we pull in so that says a lot! Would highly recommend! read more
10 years ago
Our dog Lilly LOVES going to pooches!! The employees are loving and attentive to our fur babies and the facilities are clean, well maintained. I highly recommend Pooches to every dog owner read more
11 years ago
Wonderful service! Karen, Erin and all of the ladies take great care of the dogs. My dog plays all day and usually comes home exhausted. Excellent at following special instructions when you board your dog. read more
12 years ago
I don't understand the one bad comment. We use this place when we travel away for a few days and they are GREAT! Very clean and very nice staff! read more
10 years ago
Pooches is the best ever! They know my dog so well and always take great care of him whether it's for day camp or boarding on the weekends. When we say "pooches" to our dog he runs around the house and can barely contain himself. Pooches is his happy place! They do a great job of keeping the dogs cool during the summer, and I know he is safe there. They celebrate birthdays and holidays and post pictures on Facebook. I love being able to see what he does while I'm at work or out of town. We couldn't love Pooches Playhouse any more! read more
12 years ago
Really rude and unprofessional on the phone. I am vacationing in the area and wanted to board my 2 dogs for 2 weeks so that I could take them to the beach each day. We love our dogs :) and they are well socialized nice dogs. However, l didn't even get a chance to say any of that before I was told they wouldn't accept a pit bull / lab mix. The lady actually hung up on me after I said that it was too bad they didn't accept pit bull mixes because ours is sweet. What ignorance!!! It's their loss. I'll be sure to tell all the people I know in Jax and those staying at our hotel to spread the word about my experience with this business. read more
12 years ago
Georgie and Kona love Pooches and so do I. Great staff who treats all the pups as if they were their own.
10 years ago
Our "go to" place to send our dog. The staff is supremely nice, the prices are reasonable, and most of all our dog loves it. Having availability during the weekends was a big selling point as well. read more
11 years ago
We checked with her and Pooches was Annie Lou Who's favorite boarding / doggie daycare of all time. In thirteen years, by far her favorite. Great staff, good company, the only place us humans will leave our Louster!!! read more
10 years ago
I highly recommend this company! They love my dog so much! The customer service is beyond my expectations! My 4 year old lab comes home dragging after a day with them! It's awesome! You can really tell how much effort they put into your fur baby!! read more
13 years ago
Pooches Play House is a wonderful place to bring your dog. I have tried just about every place and there is no comparison on their service. When they call my dog's name to go play, his tail won't stop wagging. When I pick him up, he is a tired boy! The staff is so friendly and truly are dog lovers! Stop looking around and take your pup to Pooches Play House. You won't regret it! read more
More info about The Pooches Playhouse
1075 Atlantic Blvd
Atlantic Beach, FL 32233
Beaches
Directions
(904) 247-6624
Call Now
Visit Website
http://www.poochesplayhouse.com
From the Business
Specialties
Our facility sits on 1 acre for the dogs to run and play with constant supervision from our trained staff. We have climate controlled indoor areas available at all times for the dogs to take a rest, nap or a tummy rub. We offer dog daycare as well as overnight boarding. Our boarders have access to daycare all day long and tucked in at night with soft bedding, a good night treat and soothing music.
History
Established in 2008.
Opened December, 2008
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Review Highlights - The Pooches Playhouse
“I cannot say enough good things about Karen, Erin and the entire staff.”
Mentioned in 3 reviews
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Why does Yelp recommend reviews?
7 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
5 years ago
My pup has been to pooches 3 times. The 1st time they reported anxiety when in a kennel. The 2nd time they said it was less so. The 3rd time they said he was "much better". Recently we needed emergency boarding because a loved one was dying out west. We called pooches and asked about dropping him Saturday. Pooches said there was no room until Monday. We said Monday would do. Pooches looked up our account and verified my pup's name. "See you monday" they said. We asked a neighbor to keep the dog until Monday. When Monday rolled around Pooches said our pup wasn't welcome because he had a history of anxiety. They'd previously said he was over the anxiety and had told us to bring him Monday. The person on the phone refused to discuss these points, even after explaining that we were 3000 miles away helping a loved one out of this world. As soon as death allowed, one of us had to fly back. We'd have stayed with family, and enjoyed grandchildren, through mourning otherwise. Instead there was expensive last minute airfare. Back in JAX we attempted to talk to Pooches staff, to try to figure out we what went wrong, to remain customers. Big mistake. You can't meet with the owner without an appointment" they told me. She'll call to set a time. No call ever came. No sense of responsibility for their actions. Irresponsible and unreliable to the end. Response : I am a pacifist. I threatened nobody. I asked to speak to the owner with the intent of straightening out a messy miscommunication between Pooches staff and Pooches owner so as to remain a customer. There was no threat whatsoever. Nor was there a callback. We are hardly the only people reporting uncaring, dishonest, unappreciative, behavior on the part of Pooches management. read more
11 years ago
Just a note as I got to know Karen the owner of Pooches Playhouse I thought she was just a little wired because of all the dogs she had on premise but after my dog got bitten so badly we had to emergency vet him and she calls me in a panic and the first words out of her mouth are we are not liable you signed the paper we had an incident where another dog did not just bite my dog he chewed up his thigh and they just met and she stated how they were playing so well like best friends and she said in a blink of an eye he not only put his tooth through my dogs thigh he chewed on the ankle and his upper thigh bone As of now all shaved with stapled and he's on antibiotics for 13 days and painkillers and he can't walk up down the stairs yet that being said it's more of a moral standard issue you know me you know my dog but yet you chose not to help locate the owners and make sure that they do the descent thing and contact me about my dog...but yet 5 days later Nothing...just a look on how society has changed. We used to do the right thing all the way around. End of day it is all about money and not about morals. Something to think about just because someone took their eye off the dog for a second I was told, doubt that..god sees all! read more
12 years ago
They decided my dog was a aggressive pit bull (Boaton Terrier mix) AFTER we dropped him off and crated him all day. The dog has ben boarded before with no issues( everyone loves him) but for some reason here he suddenly was a "aggressive pit bull" I would not get your hopes up if you have a dog that remotely resembles a pit bull ( pretty much any terrier mix). read more
10 years ago
I have a large Black Lab and a Mixed bread that both look forward to going to pooches, they even know what days they go and get excited as soon as we get up. The staff is all wonderful and give all the dogs lots of attention, The best part is when my big four legged babies come home they are warn out and ready for a long nap. read more
10 years ago
My dog has been going to Pooches Playhouse for a long time now and she absolutely loves the staff and other dogs! I always receive fantastic customer service, too!!! I can't say enough wonderful things about this place- highly Recommend for any working dog mom/dad read more
12 years ago
So thankful to have a safe and fun place to leave our 3 dogs for daycare and overnights. Very professional and caring staff that goes above and beyond to care for our dogs. Can't say enough good things about pooches! read more
10 years ago
My boys love to go on play dates at Pooches Playhouse. The staff there is great and really care about each of the pups that are there. I never worry about them when they are on play dates. read more





















