Everyone is incredible and it's very intimate caring office. I have trigeminal neuralgia from a…read moreprevious dental experience and can't get numbed typically, and Dr Stutman and Dwayne were incredible at accommodating me. I'm so grateful

Always fantastic!! Doctor, Hygienist and Staff are all 1st Class!!!!!! I highly recommend them!!read more

Evertone is so lovely and caring! very professional and timely. I went for a cleaning. The…read morehygienists, Janet and Laura are the best!!!

Dr. Lorenzo and staff the best!!! compassionate, competent…read moreand always kind!!! Thank you

This was my first visit to this office and I wish I knew about them sooner!…read more Marissa was the absolute sweetest! Made sure I was totally comfortable and explained every step of everything she was doing! I've never felt that way about a dental appt before. The office was beyond beautiful and the technology was simply amazing! The dentist dr prensky was amazing as well! So down to earth and truly made me feel comfortable! So glad I made this switch and have already called to recommend them to friends and family!!

This review is for the office staff only. I have been seeing Dr Prensky for a few years now and…read morehave nothing but nice things to say about him. Would refer him to anyone! Let that be clear. My review is for office staff. I have been trying to get in touch with the office manager for 8 business days now and told either she will be in "later" or she isn't in at all. I have also asked to speak to a specific staff member who I will not name who has helped me in the past and also told the same BS. She will be in later or she isn't in. This is 8 business days now. Two people. The customer service is HORRIBLE! I have asked to speak to someone in charge in place of this manager who doesn't seem to work there at all and told there is no one else in charge. Hopefully a bad Yelp review will grab someone's attention over there so the customer who has been there for years and had numerous dental work procedures done there can get some help!

Dr. Lee is a very caring Dentist. She cares about if it's painful and does her best to keep pain…read moreaway. Always apologetic.

Absolutely Traumatizing Experience - Avoid at All Costs…read more I had the misfortune of being referred to The Smilist Dental in Massapequa for a wisdom tooth extraction, and I cannot stress enough how awful the experience was, particularly with the oral surgeon. From my first visit, I was made to feel uncomfortable. The surgeon bluntly told me I was "too old" to be having a wisdom tooth removed and insisted I would have to pay $300 for a CT scan out-of-pocket, claiming my insurance "never covers it" based on "other patients" with the same provider. When I told the receptionist I wanted to check with my insurance first before paying, I was met with pushback and attitude, as well as a request to put a card on file "just in case", which I refused. Here's what really happened: I called my insurance, and they confirmed it would be covered pending prior authorization. When I called The Smilist back to tell them this, they were clearly annoyed. The CT scan ended up being covered 100%.. Which makes me wonder how many people they've pressured into paying out-of-pocket unnecessarily. Once the prior authorization was approved, I got two separate phone calls asking me to schedule an appointment I had already scheduled. When I told them I had one booked, I got attitude again. The procedure itself was horrific. The surgeon showed up over 30 minutes late. I was the first appointment of the day, with no apology or explanation. He walked in and immediately began stabbing my gums with Novocaine - no warning, no heads-up, just jab after painful jab. He was extremely rough, and I was physically gripping the chair in pain. During the procedure, he barked orders at his assistant (who, for the record, was the only decent person I encountered and it was clearly his first day on the job.), had him forcibly hold my chin despite a jaw jam already being in place, and carelessly scraped my other teeth with his tools. When he began drilling, I could feel it. I winced in pain and tried to indicate I wasn't numb yet. Instead of pausing or checking in properly, he poked my face and said, "Do you feel this?", then yelled "Ma'am!" in my ear when I couldn't answer fast enough (gee, maybe because I had a jaw spreader in my mouth and couldn't talk). Eventually, I was given more Novocaine, but the lack of empathy and professionalism was staggering. Aftercare? Even worse. My face is extremely swollen, more than any dental procedure I've ever had, and I'm still in significant pain two days later. I can barely talk without discomfort. To top it all off, the surgeon prescribed me ibuprofen for the pain despite telling me at my first appointment that he couldn't prescribe that to me due to a previous surgery I've had. He knew I couldn't take it and prescribed it anyway. That level of carelessness is absolutely unacceptable. The only positive in this entire nightmare was the assistant, who did his best to help and stay calm despite the toxic environment. This was one of the most unprofessional, painful, and emotionally draining medical experiences I've ever had. I would never recommend this surgeon or location to anyone. Save yourself the pain and go somewhere that actually respects and listens to their patients.

Made an appointment for my 2 year old son a month ago. Today the day before the appointment they…read morecalled and said oh your insurance is out of network. It took a month to run the insurance I gave you weeks ago? Happy I took off work tomorrow for the appointment. Good thing I won't be going here ...not a great first impression.

**Dr Bennett** This review is specific to Dr Bennett at this practice. I have a teen daughter who…read moreis deathly afraid of having teeth work done, the only Dr who has had any success with her is Dr Bennett. His bedside manner, calming, humorous is beyond compare to any dentist I have been to and I have 3 kids, so we have been with a lot of dentists over the years.

I had upper and lower work performed and could honestly say the staff and Dr. Mohr are professional…read moreand excellent at their trade. Expectations were surpassed and I wouldn't hesitate to refer them. Job very well done and friendly staff made this much easier than anticipated. Thank you Dr. Mohr & Staff

Dr Mohr is in my opinion, one of the best dentists on Long Island. I wouldn't go anywhere else! His…read morestaff is incredible as well. I have been going to him for many years. Initially, he saved my teeth when I had problems from a former dentist. In 2012, I was diagnosed with Leukemia (AML) which caused my teeth to decay due to the effects of two bone marrow transplants resulting in Graph Versus Host disease (GVHD). He coordinated his care with an Oral Pathologist & Oral Surgeon to determine if I could undergo implants. I've had seven implants which took a year to complete. I now have a full set of teeth again. He and his staff are so caring and the quality of what he did could not be any better. His treatment plan was amazing with a computer picture detailing every process for a year. He also arranged a financial plan to ease that burden. I would not hesitate to recommend him. If you want the best care, you will get it from him and his staff!

Dr. Marc is great! he has been taught from his dad my original dentist. You are in great hands…read more Don't think twice!!!

Dr. Pomerantz is the man. he's a great dentist and all around great guy. he plays music while…read moreyou're in the chair. you can't be scared of going to the dentist if you're seeing him, he's just too nice.

Wonderful dentist, you can tell she cares about your best interest. Would recommend for anyone,…read morethey make ur visit comfortable and personal Everytime

I had not been to the dentist in several years, but after all my hesitation and shortcomings with…read morehealth insurance, I'm lucky to have landed with an office and a dentist like this one. Dr. Jaiswal and her staff couldn't have been more helpful as I underwent several procedures, including deep cleanings. She's meticulous and professional but also gentle -- and she was quick to check on me throughout each step of the procedures in case I was uncomfortable. I started even looking forward to going to each subsequent session so we could chat! The front-end staff, led by the pleasant and funny Nadira, helped with everything insurance-related with diligence as much as they could, and they really care about their patients, having always been courteous and welcoming whenever I visited. Thanks for everything!

How many people can say they don't mind going to the dentist?…read more The office is clean and modern (personal TVs in the dentist chair!) Everyone there is friendly. Anna, the receptionist, is awesome. She calls regarding any schedule changes if you're looking for a specific date/time to come in. The hygienist is very gentle during cleanings. Dr. Germaine makes a filling virtually painless (and quick!).

We have been using Doctor Germaine for about a year. I found him through a family referral (she is…read morein the dental field). Doctor Germaine is an absolute dream of a dentist (and we have been to plenty!). He operates with precision and expertise, is gentle, and also really knows his field. This is a doctor who loves what he does and has mastered his craft. The office staff is responsive, friendly, and sends helpful text message reminders for upcoming appointments. We've never had to wait long to go in, and they have evening and weekend appointments. If you are looking or thinking about a dentist, go visit Dr Germaine. You won't be disappointed!

I am so aggravated I decided to go to Yelp. Not surprised to see all the low ratings. My dentist…read moreof 20 years retired and I was referred to Giuliani, so I didn't Yelp first. The short of it is they butchered my tooth. I had to keep going back for months. I went through all my insurance money for the year and still had to be seen by two doctors afterwards. They actually charge for using a credit card. Do you know how much that comes to on a dental bill? I heard people say they were going to the bank and coming back to pay cash while waiting. The two doctors I went to afterwards to try to fix my tooth didn't charge so it is not a new thing.

I got a bridge and was told it would not cost me as I was covered. I just got a letter stating I…read moreowe $500 because it was the third procedure done in 5 years. First time hearing that. Called and she said I'm sure I told you. Now I'm in the hole for $500. Not fair.