Their renewal quote was higher than any new online quote I got. I've been with them for three years…read morewith no claims, no tickets, and I drive less than 3,000 miles/year. They pay Patrick Mahomes millions and spend hundreds of millions putting their name on various professional sports arenas. You'll pay for all that. I went with a 200+ year old national company who was 30% less than their quote, rarely does commercials, and only sends me a little flyer every few months. You figure it out.

Caylee and her team are phenomenal! Please give them a shot, you won't regret it!read more

I had an excellent experience working with Kayla Massry. She secured the best rate for my auto…read morepolicy and even included additional coverage for less than what I previously paid with Progressive. Her service was efficient, knowledgeable, and truly one‑on‑one. I'll be returning to her for all future insurance needs.

He was very patient with me, and made sure I understood everything I was signing up for. Thank you…read moreagain Ed!

I have nothing but great things to say about Home Team Insurance. My agent, Clay Hart has been a…read moregreat help with insurance questions over the years. Not only did he do his best to find me better coverage at a lower price, he also answered my call on a Sunday evening to go over a question I had on my home coverage. His service goes above and beyond any agent I've ever had. I would recommend him to anyone.

Unfortunately, most of us need to work! There are those that punch a clock and are rewarded with…read moremaking a living. Others are motivated by an upward-mobile career. And then there are those workers that don't consider a job, a job. They love what they do; they stay focused on service to their clients regardless of the time involved. They become emotional invested. A rare breed! Nick Klein is part of the rare breed! He is my insurance guy. I was fighting city hall (insurance company). They approved a repair, repair begun and then reneged on the repair. Once repair starts on a car, no other shop will work with it! For over a month, my car sat as I escalated to two corporate insurance managers but just heard the same story! Sorry. We made a mistake. I then checked in with Nick. He escalated to his management which lead to Nick single-handily negotiating with the repair shop that had my car which got the repair process going again. After a month and half, I now have my beautiful car back. Just a miracle! He probably spent a week working on my crazy case and did not make a dime except my undying gratitude and support. Nick Klein. A Rare Breed!

Andrew helped set us up with home insurance. As first time homebuyers, we did not really know what…read morewe needed, but Andrew and Gina were great with listening to our needs and explaining the different options and coverages that would best suit our needs. We really appreciated how thorough they were in making sure we understood all of the different facets of our coverage. We highly recommend working with Andrew and his team!

Andrew is attentive and will handle all of your insurance needs! He and Gina are amazing to work…read morewith!

I am a business owner, and I have have worked with many insurance companies and agents through the…read moreyears. I was pleasantly surprised by the time given in helping me understand various policy options and the effort in finding the best policy(s) for my various needs. I ended up with better coverage and much lower rates than what I previously had. I have since referred many friends who are business owners as well as friends who just have personal needs. All of them have thanked me afterward.

Horrible... I am not one to write reviews, but after dealing with this company, I changed my mind…read more If all you need is a policy, then maybe this is the company for you. Once Janis Smith receives payment, she will not return calls or emails, and if you try to go to the office to catch her, she will be on vacation. This has happened to me over and over. I am a small business, I do not have time to chase my insurance agent around town, "or God knows where" while she is enjoying my money.

We have had John and his team as agents since 1997. If you're looking for a team that will always…read morebe in your side you've found them. Over the years we've had to use them several times and each and every time I have felt that they take a personal interest in our claims. It's like having your best friends helping you out at a time you really need it. Hard to find this kind of team these days. Our son recently bought his first home and it wasn't even a question where he's go for his insurance needs.

Excellent service the most trusted closing company the staff so humble and professionalread more

WOW, I mean really, wow…read more Not often does an insurance company give me a positive experience, let alone a positive experience that was great enough to write a yelp review. This officewas super helpful when I moved to Dallas from Illinois. I was a little annoyed that I had to switch my policy with the other company to Texas, so I shopped around. While I was shopping places, no one made me feel as comfortable as this office. They made switching so easy! They even texted me all the details which was a selling point for me to work with them. I'm super busy, and work a lot so any professional that can text me is a winner! I handled ALL my business with the office via text, which made it easier to handle my insurance! I love their office, and will continue to be a loyal customer! I highly recommend their office!

BEWARE. Matt Wills became very unhelpful, and possibly dishonest when I tried to cancel my policy…read more I have sent cancellation paperwork 5 times in the last 2 months. Plus numerous emails and phone calls. Still no cancellation/ refund. This business will be all smiles when taking your money, just like any business. But, it all turns sour when you no longer need their services. UPDATE, about a week later: spent 45 minutes on phone with State Farm corporate yesterday. Still no resolution. Now will be writing a letter to state board of insurance.

Been banking with Texans my whole life. Normally I use the main Richardson location for anything…read moremore complicated than replacing a card or taking to a teller but my car decided that the day my dad went in the hospital to develop engine problems so I had neither the time or reliable transportation to get there. Stopped by the branch closest to my house to talk about car loans. Obviously my mind was other places but Mekdes Yarde was super helpful, I was in and out in maybe 15 minutes with a car loan at a great rate (this was early afternoon on a week day so there wasn't a wait). She put me in touch with a guy at the particular dealership I wanted to deal with. She also convinced me to go a little over what I originally wanted in case I found a really good deal which is exactly what happened. I ended up finding a year newer and half the mileage car from what I was looking at that would have been just over my original planned budget. And the people at the dealership told me that they don't even try to beat Texans or Navy Fed rates before they knew I was preauthorized. I loved not having to shop around for a rate but also not having to worry that I'm going to pay hundreds or even thousands more over the life of the loan. Whole process from deciding I needed to replace my car to driving off the lot took about 6 hours away from the hospital over 3 days including test drives and being preauthorized made the whole process quick and easy.

I had aHorrible experience with their home equity loan department . Very discriminatory practices…read morewithin different ethnicities, first tried over charging the closing costs when questioned about it denied the previously approved application. Better go to Navy Federal or Mobility Credit Union.