First impression: trustworthy, high integrity, communicates issues clearly, will go out of their…read moreway to help, and prices are very reasonable. Will be going back again!

If i could go lower i would. Horrible management and pushy…read moreemployees. Asian manager flipping out on employee for misunderstanding. Ridiculous to see and I never see seen the employee again. Wonder if he got fired, disgusting that the employee got reduced to nothing then probably fired

Have been there several times and have always been well taken care of. Only problem there is…read moresometimes having to wait to get your car in to be worked on.

Please, never never never go here! Please be warned, they are not honest people at all…read more I would give negative stars if I could. I've never been treated so badly ever in my life by a shop like this. They have the most despicable customer service! Please allow me to explain a bit: They told me the prices for very specific work then upped the price after the work was done. When we asked why the price had gone up, Micheal, the mechanic, said "well prices change. We gave you the wrong price over the phone, mistakes happen. You don't go to a restaurant, bring your own eggs and bread then asked the restaurant why the price is higher than they told you it would be, do you?!?" To which we replied, of course you do! That's exactly what you do!" I said, "well I'm sorry this didn't work out, I was looking for a place I could trust but I don't think I'll be coming back here". Micheals reply, "Good." I saw previous reviews about a similar problem from them but also noted that it had been a year since such a review was posted. I'm in a really tight spot this year so called all around and these folks promised the best prices. I figured I would give them a shot since my options are very limited right now. Giving the benefit of the doubt but me in the butt this time. If I can help even one person to not have to be treated the way I was, than this post was beneficial. It's better to pay the higher prices to go to people who do quality trustworthy work. Not these people. I will never go back.

we had to have our car towed to the dealer. they were on time and very helpful and very nice. I…read morewould definitely recommend them.

My car would not start. Notified my insurance company since I had towing on my policy. They called…read moreCKS Towing and they arrived in a very timely manner. The driver was very careful with loading my car on his truck and very polite and pleasant. Toed my car to Bob's Automotive Service in Harrisburg, PA. Rob called me when the tow truck arrived telling me my car was there. I could not have asked for better service. I will also recommend CKS Towing & Recovery, LLC to everyone I know.

Joe Mays Towing came to my home in the middle of the night and towed my car from the parking lot…read morewithout cause. I've parked in the same spot every single day for the past two years with no issues. I got home from work around 8 PM, parked as usual, and when I went outside at 8 AM to leave for work, my car was gone. They towed my vehicle 10 miles away and then charged me $300 to get my own car back. The person who claimed to be the manager was extremely rude during the entire interaction. He told me my car was towed because my permit "wasn't shown," even though it absolutely was. He also admitted they towed another car because the permit was "hidden," which tells me they are not even properly checking for permits before towing people's vehicles. When I questioned their pricing, he said that if I needed a tow from the side of the road it would be a "different rate," but refused to tell me what that rate even is. Completely sketchy and suspicious behavior. The fact that they can't or won't provide the standard roadside tow rate raises more concerns about the legitimacy of the $300 charge. I also asked for an itemized receipt and proof that my permit supposedly "wasn't there," and they refused to provide either. That alone says everything about how they operate. This was completely unnecessary, stressful, and expensive--especially when my permit was visible the whole time. Their behavior shows a lack of care, professionalism, and accuracy when towing from residential areas.

I called AAA and Jonathan from Joe May's was there for a tow within 10 minutes. Nice guy, nice…read moreservice. Thanks fellas!

Took my car in for an inspection, tite rotation and a slow leak in my rear drivers side tire. They…read morefinished in a timely manner and were very great to work with over the phone. They also gave me the nail after they pulled it out and attached it to the paperwork. Overall it was a very positive experience and would recommend this place to anyone looking for somewhere to go.

Don Shearer and Hershey Auto have taken excellent care of our family's 4 cars over several years…read more The cars range in age from 2011 to 2019. Our latest issue involved needing an emergency PA State Inspection for one of our kids living out of state. Don was backed up but worked him in. While that was ongoing, my husband and I had car trouble in New York state. We had the car towed to Hershey Auto, and despite being backed up, he ran diagnostics and solved the problem. Separately, they work hard at Hershey Auto to present your repair options, the time it will take, and the cost of each option. They walk through the pros and cons of each path. Cannot speak highly enough of Don, Robert, and Hershey Auto.

Great HVAC System service. Technician was professional and polite. Explained the situation and left…read moreeverything clean and tidy .

Converted my oil burner to gas, great price and quick service. They also sold me my propane tank…read morewhich many companies would not do, only wanting to rent me a tank so they they can charge more for gas delivery.