‼(SCAM) (SCAM) (SCAM) You are not desperate enough to bring you car to Jay's I brought my 2013 Countryman s to get an oil leak fix after I got it diagnosed at Loveland Mini when they told me it was the rear main seal and the front crank case seal Jay's tells me that they will have to diagnose and charge me $250 to do so After a week they call me and tell me it's my oil pan gasket and immediately I know this is inaccurate but went ahead and paid $2400 for the repair 2 weeks later my car is dripping oil and I can smell it burning off the exhaust pipe I drop it off again and After one week they call me to tell me the oil pan gasket is still leaking even though it never was to begin with and they advise that the rear main seal needs to be replaced and it would be $3500 after I already shelled out $2400 for the none existent problem they supposedly fixed at that point I did some investigation and after reading all the reviews I finally got it They are a huge SCAM no sympathy for their customers they are out to get as much money out of people and SCAMMING at every chance they get Bottom line I'm out $2400 and my car is still not fixed Will not recommend to my worst enemy stay away and find a mom and pop shop wanting to make a living Jay's sucks Thank you for nothing (SCAMMERS) Even if they offer to fix my problem for free I wouldn't come back and now I will push to not even bring company vehicles in for anything from the company I work for let's see who loses more. read more

Best auto repair place around. I took my daughter's car in yesterday because of a noise from under the front of the car. The mechanics took a look and realized it was a simple fix and had it on the road again in no time, at a fair price. The staff was courteous and understanding. Won't take the car any place else. Thanks Jay's! Great job! read more

We had our 2019 Chevy Traverse in the shop at Ghent Chevrolet many,many times for a noise and were told that since it had not thrown a code they had no way to find the problem. We also reported issues we thought were in the transmission, we got the same response from them! We heard great things from friends and neighbors about Jay's, so we took it in. They were very diligent and persistent in finding the problems and found that the problem was with the transmission. They worked with us and our extended warranty and replaced our transmission! Their service is excellent as well as their communication. We cannot say enough good things about this shop and all the employees. Thank you read more

Took in my daughters car for a tire rotation as they were local and a simple request. They performed a full "inspection", coming back with an estimate of $5510, with a huge list of problems. I took her car then to a trusted mechanic in Greeley, Accelerated Auto who did a thorough check. They did find that a few items were needing replaced at a cost of $1120. What a scam they are running!!! If you go to Jay's, I highly recommend a second opinion, or avoid them in the first place! read more

called in to get a part replaced, I was quoted $220 for a diagnostic, then I was told that Jays doesn't use "customer purchased parts" although my part is authentic from Autozone. horrible customer service do not recommend read more

So lucky to have this business in our community. Eaton Colorado. The service and help they give to their customers is amazing. read more

Sevice was great the oil change was so fast!! And to top it off the the sevice advices were great!!

Poor customer service. I was charged 198.90 to diagnose the problem with my transmission. I wouldn't recommend Jay's Automotive to my worst enemy read more

I was on the road driving from CO to my home in western SD when the alternator in my vehicle malfunctioned. Upon the recommendation of the local NAPA Auto Parts store, I a few blocks up the road to Jay's Automotive and spoke w/the Service Mgr. ( Jason ) and told him my dilemma / situation. Jason got right on it and 90 minutes-or-so later I was back on the road w/new alternator installed and vehicle running as it should. Although I'm not a professional mechanic or a shop owner, I do know a thing or 2 about vehicles and a lot about customer service and these guys @ Jay's Automotive are fantastic! Excellent mechanics and service. Their facility is a well-lit, well-appointed, clean, auto repair / service facility. I highly recommend them and can't emphasize enough how well they took care of the problem a.s.a.p. Thanks guys! Most appreciated! You definitely saved the day. Kudo's! read more

We are somewhat new to the area and I stopped in today to have my tire checked out. Turns out there was a screw in my tire which they patched up super quick and had me on my way in no time! Everyone was so nice and accommodating! Thank you guys for helping a girl out today!!! read more

A little over a week ago I had a blowout on a tire on my horse trailer. I was stuck in Eaton. I don't live there, don't know anything about the businesses, but found Jay's on a Google search. Wow! What great people! Not only did they come almost immediately to help me, but they also refused to let me pay them. That's almost unheard of considering I'm not one of their regular customers. There just aren't many people or businesses still willing to help people just because they need help! Restores your faith in humanity! Thank you!!! Jay's Automotive rocks!!!! read more

I live up North, but work down in Denver and kept getting scammed by local shops down there. In June 2020, I purchased an F-150 from a dealership in the High Rockies that has no business being open (lesson #1 learned). Since then I've spent over $10k trying to get the truck in good condition and at this point, good to sell because I won't rip someone off and sell them a bad truck. Once I finally quit being stubborn over not using a shop closer to work, I took my truck to Jay's and I have been so impressed. I may be a 5 foot some, young gal, but I do my research and these guys were honest and upfront with me. I should have gone to them 8 months earlier and I would have saved myself $8,000 than trying to give the other shops the benefit of doubt.. I am so glad that Jay Hammond and Lyn Ankeny pushed and pushed for me to trust Jay's with my truck. Jason was fantastic to work with and I highly recommend Jay's for anyone who wants to not only support a local business, but be treated how they should. Fair pricing, great communication, quick turnaround. read more

I was having some alignment issues in my car and other shops weren't confident in fixing. So i brought it to Jay's and they went the extra mile to ensure they got the job done right. Everybody in the shop is incredibly friendly & I will be coming here for any future car needs. read more

In response to you Mr. Jay, your techs can speculate all that you allow them to but to advise that head gaskets need to be replaced because the cooling system needed to be flushed, stating oil was in the antifreeze was an out right falsehood and there was absolutely no water in the oil system, not even condensation! Your techs flat out lied on there "guesstamations"!!y And that is beyond all ethical responsibility you have as the owner of a business in this community!!!! You should be ashamed of this behavior instead you condone it?!? read more

I was charged $120.OO to reattached a battery terminal that came loose and another $65.00 to have them tell me my horn is broken. They wanted another $130.00 to actually fix my horn they tested and said was bad. Seems weird that it worked when I tried it at home. I'm giving them two stars instead of one because my car is still running and I share some responsibility for not asking how much they were going to charge. I just saw so many great reviews and thought I could trust them. read more

Wow!! Great job! We were traveling through and ended up with a flat tire. They sent someone to our location to air up the tire and then to the shop we went. They fixed the tire right then. Lael was friendly and helpful. Went above and beyond to make sure not only that the tire that was flat was good but all tires were fine and air pressure good. Sent us on our way happy and in good time. Thank you so much! read more

Keith B These guys are great!. I'm new to the area and got a flat tire. Jay and his staff were super friendly. They fixed the flat quickly and for free. I'm looking forward to doing all of my future automotive business with them. read more

After a very stressful day of work (with my anxiety through the roof because of where I work and everyone panicking)I had a flat on my dully. Thanks "Jay's" for always being there to help. You gave me positive energy! read more

Jay's Auto is awesome! These are good people who know their stuff and know a thing or two about customer service. After recently fixing my wife's AC in advance of the summer I received a follow up phone call about 10 days later asking how it was running and if we were satisfied with their service. They didn't ask us to fill out a review or a customer service survey they could use for marketing or advertising, they asked because they want to make sure they were taking care of their customers. That is service! I recommend Jay's to all our friends and family. It's only 6 miles up here from Greeley and you get the small town care and attention to detail the big shops have forgotten about long ago. Thanks Jay's! read more

Although we have lived in Eaton for 20yrs we just had our first experience with Jay's. Simple oil change and check over. Nice shop, really nice folks to work with. Everything was done on time as promised. Price was extremely fair and work was completed appropriately. So our first experience suggests we will have a long term relationship with this business. Thanks to Jason for a great first time experience! read more

Update to my review from 12/10/15. My car has stopped leaking clutch fluid after being taken into the shop for that reason. After 3 times of taking my car in for that reason it is finally fixed and because of all the trouble I went through they are giving me a free oil change. . read more

When they make a promise they mean it! We have used this shop several times since moving to the area, for a wide range of things. We have never left unhappy. On one occasion something happened following a repair, they called after looking at it and explained that even though it may have been coincidence they would fix it free of charge beings they were the last ones to touch it. THAT is unheard of and above and beyond customer service. We are business owners ourselves and always recommend Jays to our employees and friends. They are also excellent about calling and keeping you posted on the progress and possible added cost. No need to go anywhere else when you have trustworthy brilliant mechanics in your back yard! read more

These guys are terrific !!! I showed up almost at closing time needing a light bulb replaced on my VW Beetle. In the dark parking lot, with a screwdriver and flashlight they had me fixed up and on my way in 10 minutes - 10 minutes! Firestone Auto and the VW Dealership in Loveland wanted an hour and a half because it was such a difficult task - and the price to go with that ridiculous claim. Jays Automotive are the real deal - no pretense or fancy titles or stupid company policy - just honest guys who get the job done. Awesome ! I would gladly recommend based on my experience. read more

I have two of the biggest piece of crap vehicles possible but I don't worry about them much because of the great service I get from Jay's. Jason and Carson might be the best Customer Service Reps I have ever seen at a shop. Today, without notice, Jason drove my vehicle to my office to drop it off. Does your shop give you service like that? They also let me drive a loaner car for the last two days, while mine was being repaired, for no extra charge. There are a lot of shops with great mechanics in the area but few that give truly exceptional service. If there is a better shop out there, I haven't found it. read more

Good location, easy to find. Responded quickly to my needs, and they were able to get my truck on the road in a timely manner. Best repair shop in Eaton. read more