Our car broke down a few miles away on a Friday afternoon with a gear shift cable problem. The guys…read morearrived on site (an hour faster than AAA could), towed the car, looked at it immediately, ordered a part from elsewhere in town and fixed our problem amazingly fast. Turned what looked like a weekend ruiner into a small delay and new friends! Five stars+

R&S towed us to their shop but failed to mention that they would not even inspect our vehicle until…read moreMonday (it was Sat AM). Had R&S re-tow it to a neighboring dealership service center and found out that they mangled the underside shield of our vehicle during the tow when the service manager tried to move our vehicle to the maintenance bay. The mechanic had to cut the shield off just to move the vehicle because it was scraping on the ground. R&S refuses to take responsibility, leaving us with an additional $400+ repair bill. When confronted about it, R&S sent pictures and a text message stating there WAS NO DAMAGE FROM TOWING but not one photo shows the underside, only pictures of the sides and front/rear bumpers. Our tow was in no way related to running over or hitting something, so this was NEW damage as a direct result from the tow. Was hoping that the company would be more honest and take responsibility - recommend taking your business elsewhere.

These people helped me and my friends traveling thru Hancock when my vehicle broke down, very nice…read moreand speedy service, best in town.

This business is local owned and operated. These people are a blessing!!! We broke down on the…read morehighway. They came and towed us right away! They let us know what was wrong with the car and ordered the part. We needed a place to stay for the night. The owner was so kind to drive us to the hotel and waited for us to get a room before she left!! They are truly angels in disguise!!!! I don't know what we would have done with out them! They go above and beyond. This is proof there still are good people in the world!!! Thank you so much for everything!!!!! It will be paid forward!!!

Had work done on a car. a week later the one of the parts failed. it took them a month to get it…read moreback. 30ish days later the same part failed again. They refused to even look at it for a month. which in MD is not legal. my car was reliable then this place touched it and out of the last 3 months it wouldn't start %70 of the time and left me stuck twice. There is a reason they are so cheap. The receptionist also questioned me on warranty. Everyone knows when you have work done there is a warranty. This shop had lost me and many others.

my pickup truck started acting up as I was coming down Sideling Hill mountain last weekend on a…read moremiserable rainy Sunday morning, lost my power steering, battery light flashing that is wasn't charging and as I coasted down the mountain my temperature overheat light came on, I was able to coast it into the town of Hancock and shut her down, I started googling local mechanics knowing that it being a Sunday I wasn't likely to find one open, I saw that Main Street Motors was close to my location and I was able to limp my truck to their lot, I called a friend who I knew was close to pick me up and get me home which was 2 hours away. I had left my keys in their drop box and when I got home I call their number and left a message explaining my situation, I got a call from the shop first thing Monday morning when they opened and I gave them what info I could about the truck, I got a call back later the same afternoon telling me that my truck was fixed and explaining what was wrong and what it took to fix i, when I told them that I wouldn't be able pick it up till the weekend because I was so far away, they had no problem with me leaving the truck there till I could get it and made so that I could get to it even with the shop closed at the tim, I was able to retrieve my truck yesterday and everything was great, it ran as it should, Main Street Motors was very quick and did a great job and I think that for the work that they did, they were very reasonably priced and didn't try to take advantage of a out of towne, I would highly recommend them if you need a mechanic in the Hancock area

If I could rate a zero I would. Over charged for towing and labor and car still isn't fixed. We…read morearrived around 9am. Then we had to wait for the mechanic to arrive which was 20 minutes later. He began hook up a code reader to the fuse box to check the issues. We were told cylinder misfired, and piston rings were affected. Then some random customer pulls up and the mechanic stops working on OURS to work on theirs! They had t get tires balanced and filled, which took away 30-40 minutes from ours. He comes back to our car and lifts it on one side to see if he could fix it that way. NOTHING WAS DONE! He blowed some WD40 and air to clean off engine and debris, and then looked at his watch and said he has to go pick up girlfriend and there was nothing else he could do for us because it needed more work but he was ready to go. By this time it's 3:45pm. WASTED OUR TIME all day and for nothing! Then turn around and BLOCKS US IN... and charges us $300+ ... EXCESSIVE and UNNECESSARY. We paid what we could because of bank issues and we agreed to pay the rest next week. We didn't expect the bill to be that much and we wasn't prepared for that high bill. They finally moved to let us out and we have to drive 30-45 mi all the way home because it never got fixed. I will not be recommending to anyone. Very unprofessional. I appreciate the effort but try harder to please the customer that was there first.

From the owner: We are a 24 hour towing and road service co.read more

Lock and Hook helped us when we were a bind and our tire blew out on a drive back to Ohio for…read moreChristmas. They went out of their way to come get us in a weird spot from fairly far away from their location, and helped us on the side of the road so that we could get ourselves to the repair shop rather than be towed there. They helped mitigate the gravity of a bad situation, and we deeply appreciate it!

Highly recommend this business. Came on short notice, starter went out on our truck, quick tow from…read moreour home to the dealership. Very professional & friendly! A++++

Absolutely fantastic and timely work - did more than we had hoped. We broke down Sunday afternoon…read moreand when they saw it wasn't a long fix Tim and Dave got the van up and running by Monday afternoon. As they are closed on Sunday, they were very accommodating in helpig us get back on the road home as quickly as possible. Turned out someone had wired the battery wrong so they replaced it, got All the wiring sorted, and cleaned some other parts that needed it when the van didn't run smooth the first test drive. They charged a good price too! Prompt work that was well done by good men, I can't recommend them enough.

Took my car here a few times. The owner and mechanic are the best. They actually care about their…read morecustomers and provide a superior service at a very competitive rate. Will have all my repairs done there if possible. Great people and great service !

Read this for an honest review!!…read more I bought a van from Reddit (I know, I know). Long story short, it ended up breaking down on my first cross-country road trip...right outside this town. I got it towed to a local guy who couldn't really help, and then he suggested I drive it down (on NEUTRAL) to this local shop at the bottom of a hill. That is the day I learned to always appreciate power steering. I ended up leaving my van there, in this town, with nothing but a prayer. I left my keys in the drop box, then got a call a few days later from some really lovely lady, saying that they were working on it, and the owner of Atlantic was looking at it himself. This is an honest shop. They could have ripped me off-they could have strung me along, but they didn't! They took their time doing a thorough inspection, fixed my fuel pump, then let me pay over the phone and pick up whenever. I split my time between Virginia and NYC-so I was truly at their mercy, and I was stunned at how great of people they were. I'm strongly debating driving all the way out there (2-4h from where I live) for any other repair work in the future. Seriously. This is an honest shop, and if you treat them with respect and kindness, they'll take care of you! So to everyone there, especially the owner-THANK YOU!! Sorry it took me so long to write this review. I was busy driving around the country in my FULLY WORKING van!!! Cheers to you all!

Sam is a con artist he ripped off my insurance company he ripped me off he lies so much all the…read moregood reviews are from he friends or family he sucks he doesn't no what hes doing I had to pay someone else out of my pocket to fix his shit I wouldnt let him work on my bicycle. I confronted him and he didnt no what to say please if you need work on your vehicle do not go to him he is a terrible person. He owes me 320.00 dollars that I had to pay to fix what he done to my truck I could go on and on.

great customer service great price work is done in a timely manner responds quickly love how they…read moreoffer to come to you

From the owner: Affordable mechanic services with 15 years experience in the process of getting recertification…read more mobile mechanic