Called them to have a vehicle towed.. said they would be an hour.. 3.5 hrs later they never showed…read moreup and now not answering the phone. Complete waste of time.

fast service, quality all the way. I cannot emphasize how impressed I was with this towing…read moreservice. Best price by far!!!' I will recommend to everyone I know

Highly recommend! They came to my job and pulled me out of the ditch after our first snowstorm of…read morethe season. Honest and dependable. Definitely will use in the future if needed.

Just moved to area and car broke down at Walmart. Antietam was very quick to respond and set up a…read moretime to get car to take to a car repair place. Reliable, personable and highly recommend!!!!

Eichelbergers towing supports the community of Hagerstown. Thw value they add to keeping a momma…read moreand child safe is priceless. Thank you!

Matt came out to tow my vehicle yesterday. There was great communication. Service was quick and on…read moretime as promised. Matt was very friendly and helpful. I would request him specifically again!!!

Trustworthy and reliable, highly recommend! I am out of…read morestate and needed to get a vehicle towed. Gene communicates very well and is a professional

This mama is grateful that Gene's towing took care of my kiddo. I'm in Montana and my son is a…read morecollege student at the Mount. When his car broke down, the gentleman that came did not just tow his Subaru. He took the time to talk to him and try to figure out what was wrong. He figured it out! He knew exactly what was needed. If it weren't the weekend, he would have gotten the part needed and fixed it himself. Im grateful for this great service. I admire a guy that values great service and willing to help. Thanks from the bottom of my heart.

The insurance company made us take our car to another body shop in the area. Two days after we…read moredropped it off, they more than doubled their initial estimate. I left D&J a voicemail at 4:30 on a Friday night to get a second opinion. He called me back within 15 minutes and explained all of my options better than the other shop and the car insurance company combined. Then, on Monday, once I had seen the car and taken pictures, he gave me a $100 solution to what the other company wanted $3300 for (and should have seen in the first estimate) and said another piece they claimed needed to be fixed was structurally sound. He offered to work with me to get secondhand parts to fit within my budget if I chose to salvage the car or drop the insurance claim- and I never paid him a dime for his services! I wish I would have taken our car to D&J instead of going through insurance and the other company. They are honest, communicative and truly have the customer's best interests in mind!

I used New Bill's Autobody to perform a Maryland Safety Inspection on my vehicle. Sadly, I was not…read moreimpressed with their service, and this is not due to the fact that my car failed the first round of inspection. It is because I was told and then confirmed that I had EITHER 1,000 miles OR 30 days to fix my car and have it reinspected. However, upon my return to DJ's I was told the complete opposite by the same person. Instead of being within the 1,000 mile OR 30 day limit, one actually needed to be between within 1,000 miles AND within 30 days. As a result, I am now expected to take off more time from work to wait the obligatory two hours to have my car reinspected after I was assured that I did not have to follow both rules in order to be within the grace period after a failed inspection. But what really broke the straw was that the certified mechanic started working on another vehicle and I had to wait until he finished even though I had an appointment for that time. I cannot speak to their handiwork when it comes to repairs, but I can say, based off of my own experience, that New Bill's cannot effectively speak to their clients, and have poor customer service. And in the end they have caused a lot of wasted time and money in the long run.

Wow, if only all service businesses could be so good as Scott!…read more At the end of a wonderful holiday weekend, cruising along I-70 fully loaded HD pickup truck, complete with travel trailer in tow, we had our peace of the open road broken by a low tire pressure caution. We all know what happens next, that unmistakable thump of a flat. The worst kind of flat; a side wall puncture on a rear tire on a holiday weekend. Luck was with us, we were within a short limp to an exit with plenty of room to park. Quickly as we come to a stop and get out to inspect the damage, Scott pulls along side and asks if he could help. Naturally suspicious of being approached so quickly, we asked a few questions. Scott in short order put us to ease as he identifies himself as a AAA provider, I had completely missed the logos that were everywhere. He also discussed his background. Scott was also willing to help immediately, he happened to be going by and saw us in trouble. My first impression, ok well my second impression after the surprise of seeing help arrive so quickly; was this: I don't think I have met such a well mannered, knowledgable and capable mechanic is years. The way I remembered true professional tradesmen that were much more common in the past. My wife called AAA to get work approval while Scott started in on the task. When AAA asked for his "shop number", he quickly rattled off the data, while on the ground retrieving the spare. This guy is a machine. Chris obviously knew what he was doing. He had the tires changed and the jack coming down by the time the approval came through. NASCAR should be talking to Chris about leading a Pit crew. If I lived more closely, he would be "my" mechanic. For now Scott will be in my contacts as the go to guy in western MD for all things in automotive service.

My daughter's car broke down on I-68 and she was towed to Jaz's. When I called to find out what…read morewas going on with the car, which from her description of how it stopped running (a "loud pop" and then oil leaking out the bottom) it sounded really bad. Faced with a decision of potentially having it fixed or driving 500 miles to go get the car and it's precious cargo Scott said that he would look at it right away. Sure enough, the engine threw a rod and punctured the oil pan. The car was dead and I was on my way to get them. Despite closing at 5pm he and his crew waited for me to get there two hours later, helped me load the car onto a dolly (properly!) and sent me on my way with a minimal charge for the tow. I guarantee that if was something simple (water or fuel pump) I would have had them do the work.

The excellent service provided by Jonathan in a stressful situation was just what we needed. He was…read morekind, caring (to us and my car) and the communication was excellent. If you need a tow this is the place to go to! Highly recommend! excellent value for the money, actually the value and quality of service was worth more than we paid!

Manufacturer emergency service contracted with this company for my disabled vehicle. They agreed…read moreto the job and said they'd arrive in an hour. 2 hrs later, no communication, no show. Called the emergency # back and they had to escalate to get a hold of the tow company. They said they weren't in my area so would not be coming! Then why did you accept the job??? Horrible. The dealer sent another tow who arrived in 20 min and was super helpful.

Needed 4 wheel drive fixed in my f250 in 3 hrs it was ready to go and under 300$. I highly…read morerecommend them.

An extremely professional and honest family business. I would not hesitate to recommend them. They…read moreare wonderful people to work with.