After being taken to the cleaners by Sound Trax, on a stereo and front speakers, I really appreciated the great experience that I had at Jazz Audio! Robbie and Gene were friendly, knowledgeable, and gave me an incredible deal on rear speakers and a subwoofer for my VW Beetle! What made the experience even more pleasurable, is the fact that Sound Trax had me come, the previous day, to do the same job for way more money, but then gave me some story about how much time it would take to access the rear speakers! Gene and Robbie did the same exact job in record time, in less than three hours, they pulled out the rear seat, installed kicker speakers, a Mephis Subwoofer, with onboard amplifier, for hundreds of dollars less than Sound Trax quoted! Never again, will I waste my hard earned money at Sound Trax, when Jazz Audio is just blocks away from it... They truly know how to treat their customers at Jazz Audio! ! I am truly glad I didn't allow some of the negative reviews sway my decision, because they truly know how to appreciate their customers! Thanks guys, I look forward to doing business again... Next time it will be new rims! read more

I got my remote starter installed here. No problems at all. They were quick and nice. Highly recommend.

I visited Jazz Audio to get an estimate for a remote starter installation. I found the salesperson to be quite disinterested in taking the time to chat with me. He hastily threw out a price with absolutely no details. When I asked a question, it felt like he was doing me a favor by answering. Additionally, his price was $50 higher than other places I checked. Disappointed with the lack of customer service and attention to detail especially since I was the only one there. read more

Have you ever tried to change a headlight in a Jeep? You would think you just have to unplug the old headlight and plug in the new one. But you have to do actual electrical work in a Jeep to change a headlight. That's a little bit outside of our comfort zone, but these guys did a great job. Would definitely recommend. read more

I've gotten my dash cam installed here and the owner was really nice and he explained how the process was going to go and it only took like a hour of work will be going back for interior light in the future. The value is pretty good not to expensive the part was the most expensive 120 bucks for labor is average read more

I have just had one of the absolute best customer service experiences ever! Anyone who knows me knows I work crazy hours & I have been trying to get here for months. I needed a remote starter especially now that it's getting cold. So last week I call to get an appointment but they were booked up & I asked if I could do a Sunday. Mike said to call back on Friday to confirm. I called back & we confirmed for Noon. Super friendly, great conversation & he knew exactly what had to get done. I show up, and I kid you not. They put a remote starter in my push button start Toyota in 15 mins! Out the dayum door in 15 minutes!!! Absolutely freakin amazing! Great prices and they of course do other stuff. I saw some pretty rims & new stereo systems & lights. The works! I am recommending them to everyone I know. Mike & crew were amazing and super easy to do business with. Definitely worth the 23 mile drive from my house. I'll be back for sure. Already told my sister in law to go especially because they live around the corner. Thanks Mike! 12-1-2019 read more

Jazz Audio - Slayter has a brand new remote starter! Thanks Jazz Audio! Maybe a subwoofer next time. 12-1-2019 - Car Stereo Installation Near Me - Selden, New York

33 reviews....3 stars says it all. I hope it thanksgiving was acceptable.. there are plenty of other places on Middle country road.. I suggest anyone reading this use the other places. Don't use this place you've been warned. The owner yes did absolutely call me 2 months after my issue. I guess he was busy Thank you for your kind offer but not in a million years would I ever go back to your shop Hey Eugene just because you're around for 33 years doesn't mean anything when you cannot complete the project read more

Jazz Audio - Car Stereo Installation Near Me - Selden, New York

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They took me as soon as I called up for a remote start for my 2019 Ford Mustang. Everybody is so nice and peaceful. I would always recommend somebody to come here. It is so awesome. They deserve all the business they ask we can get. read more

Absolutely not, order from Crutchfield and do it yourself. If you don't have the tools, BUY THEM. If you don't know how to do it they'll walk you through it on the phone. You'll still save a sh*t ton of money and a huge headache. I won't say they're all awful, but I'm not sure how Mike and the owner sleep at night knowing the things they do to people. read more

Called up 40 minutes before closing asking for 0 gauge terminal rings, told him l'Il be there in 10/15 minutes. Sure enough I pull up at 5:40 and they're closed. Thanks for wasting my time, -_- Update - I definitely did. No one else needs to waste there time with you guys lol! CHANGE YOUR HOURS IF YOU DONT WANT TO WORK BUD read more

I'm usually not one to complain online but my car is the other half of my life pretty much and when people fuck it up it pisses me off.. I was already planning on bringing it back because the module rattled like crazy every time I play music I had a factory autostart installed and while I was driving I hit a bump and my passenger side plastic trim pieces fell off where they hid the module for the autostart. It was late at night so I just fixed it myself and had to zip tie all the wiring for the module in place to stop it from rattling around when I played music. Also they somehow got greese all over my drivers side pillar idek how they managed that read more

Jazz Audio - Module exposed after the trim falling off - Car Stereo Installation Near Me - Selden, New York

Got a dash cam installed by Jazz Audio and they did a great job. Gene was very helpful and responsive to any questions I had for him. I also had them install a remote starter in my 2003 ford ranger and it works great! I would recommend them to anyone! read more

Brought in my 2022 Nissan Frontier originally went in just to buy a amp and some front speakers sure enough I upgraded the entire front of my car for an affordable and reasonable price and got too quality speakers that slam and sound amazing crystal clear owner is very informative with sound quality and the way things sound went down the road to sound trax and terrible service called went 5 minutes up the road and Jazz audio hooked me up will keep going back for sure for my truck and manager Mike will inform everyone on what sounds best for your budget. read more

Jazz Audio is one of the worst businesses I've dealt with. The owner did not teach me how to use the remote start correctly so my car stopped in the middle of CR83 going 65 MPH. Then the remote start locked me out of my running car for 4 hours. We had them remove the remote start and when trying to get a full refund the owner told me "go f**k yourself, do whatever the f**k you want" and hung up the phone. Completely disrespectful and doesn't know how to communicate with customers. read more

Went in to get a rattle fixed I heard from the back, told my my sub was blown Rob was able to get new subs and a amp installed beautifully, all the wiring was ran very clean my car sounds so much better couldn't be happier read more

I have been going here for about 2 years and spent well over $10,000 on a sound system for both of my cars. I have dealt with Mike, the owner Gene and a few of his technicians. The place has constant change of technicians because no one wants to work under this tyrant. He is aggressive, rude, off putting, and lacks good management skills. Mike on the other hand is a great, genuine guy, with a sales person vibe but definitely a good guy. Gene is stand offish, a his way or no way type of guy. I have never went to Jazz audio and been completely satisfied with the work that was done to my car BESIDES the tints that were put on by a third party. When Gene doesn't get his way he acts like a baby and cusses out long time customers and says things like "i will beat the sh*t out of you". Every bit of work done to my 2010 Dodge Charger is awful, wires are showing, brackets are broken. And the sound stuff they give there is terrible. They do not uphold to their 1 year warranty, AND the stuff busts in 6-8 months. I definitely recommended Sound Trax down the road or Avenue Sound. To put yourself in the situation to deal with Gene and his poor quality workmanship is like buy a house with no walls. Its just going to be stressful, time consuming and a money pit. So realistically it is irrational. Tldr; do not go here. Terrible owner with a bad attitude and the work sucks, it breaks constantly read more

Just had a new sound system put in my truck a G wagon. Looked around and checked reviews of different establishments. Checked a few and pricing and had a budget in mind. I've used Jazz Audio before but I said I will check them last and make a decision. Well I know there work but was skeptical of them doing work on the G. The installer Jordan did a hands down great job, NEAT no exposed wires everything looks nice. I showed Jordan the items I wanted installed in my truck. Radio w/ navigation, DVR, TV monitors and backup camera. I showed it to Jordan he looked and said ok confident in his knowledge of doing this work. I had a question about 1 piece of equipment I wanted installed he said no problem and I knew I was in good hands. Thanks to Mike also for your help. Will definitely patronize again. read more

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I've used many car audio and alarm places in the past and have to say ,, I've never been more satisfied. Jazz Audio hits every note, from the friendly help, to the reasonable pricing !! They also go out of their way to accommodate your schedule. The techs are very knowledgable as well and provide great suggestions. I highly recommend this place !!! read more

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Got a car started installed 3 days before Christmas. Staff was fast friendly and knowledgeable. What else can you ask for? Would definitely go back again. read more

Did my headlights a year or so back. And wanted leds cause halogen in my car keep breaking. So went to jazz audio and they got me a set. Went back 3 separate times because I couldn't see out of them and they're so dim. Finally went to another place and the guy tells me I got regular leds for my car that has a projector housing. Didn't write this review before cause I wasn't sure if it was something wrong with my car. So through the year I went through everything I can think of to get it done. Cleaning headlights, changing battery, cleaning the grounding and nothing just to find out I got the wrong damn leds. Dude was a sleezy scumbag. DO NOT USE THIS GUY!! Went to sound effects got the parts ordered. Will leave a great review if I can drive at night now. read more

fair price is what drew me in,,I'm a grown man don't BS me Mike,,, you could not deliver your promises,,,,,, had to go else ware to get it fixed right !!! , I'm a neighbor guy I did not want it to end this way , but there was no concern to fix my problem after leaving you the car 3 times read more

Jazz Audio - crushed my speaker on a brand new 2017 accord that should of been mounted from the top not from the bottom stay clear - Car Stereo Installation Near Me - Selden, New York

I have gone to this place to install L.E.D Headlights and fog lights as well as remote starters for 2 of my vehicles. The prices are not bad and they will negotiate prices with you if you are a return customer. Mike is professional and a man of his word, I would recommend you bringing your business to Jazz Audio. I will return to add some more items to my vehicles read more

Let's start of with wow.This place is horrible there about taking that money and burning you.The worst tint job on new 2022 kia 2 times they did it every time they tryed passing it as its a hard car lol. sounds like there installed sucks but the worst part was looking at gene cellars face. read more

The work done was good, the price was right. Can't complain about those 2 major points. However..... 1) If you call to make an appointment you need to leave a message and wait for a call back. For someone busy and not attached to their phone, such as myself, it turned into phone tag for days. 2) I am all for promoting a business who has a good product and provides good service.. but it is EXTREMELY distasteful/tacky for a business to plaster their name on your vehicle for a service you pay in full for without your permission. Upon pick up of our vehicle we noticed a license plate frame advertising this business had been attached to our car WITHOUT OUR PERMISSION. Not even a mention at the time of pick up. No, I did not just pay you and on top of that will give you free advertising. If you want me to advertise for you, there is a cost to you. Plain and simple. We ripped that thing off as soon as we got home and will now no longer recommend your business. Lesson learned fellas. read more

Worst, stay away! Had car for 8 hours when I had an appointment to be the 2nd car. One day later remote start didn't work. Went back to get it fixed and they wanted to keep it for the day. Then they said I was being nasty and started talking about me in the back room. Yes, I was annoyed, but dont talk about me when I CAN HEAR YOU!! read more

I haven't had any stereo or remote car starter installation work from Jazz, so this review is strictly for window tinting and general service. I brought my car here 2 or 3 years ago to get my windows tinted. They did such a fantastic job and I have not had any peeling or bubbling whatsoever. My BF brought his car to Jazz this weekend to get tints. It was a rainy and humid day, which caused a water bubble in the back window. They said to wait for it to dry and then smooth it out with a credit card and it worked. It took under 3 hours. They did another great job and the car looks awesome. They will work with you with the payment. The people at the shop are really nice... a little pushy with trying to sell a remote car starter, but they truly are professional and do a great job. There is also a lifetime warranty as long as you save the receipt. read more

RUN!!!! DO NOT, I repeat, DO NOT go to this establishment. The owner Gene is a con artist and will con you out of your money. We were charged twice (over $1000) for leather seat installment and were told that we could expect a refund in a few days. That was back in May. It is now mid-July and still no refund. We have attempted to call Gene numerous times and he has dodged our calls. He has his other employees take our info down and tell us that they will "pass the message along." Never again! read more

After having Jazz Audio do a number of jobs on our vehicle, which we happily paid for and even called on several occasions to say how happy we were with the work, we had trouble with our remote start. It was a gift for Christmas of 2020, so less than one year old. AND IT HAD STOPPED WORKING MONTHS prior to today, but we had not had a chance come in until today, well within the one year warranty. We were told it would take 10 minutes and would cost us $45 to re-program. Why should this warranted product go bad and then, if within the warranty period, should we have to pay anything for a re-programming. When we tried to discuss this with the owner, he was incredibly nasty, claiming I had yelled at him, which I had not. He thereupon told us to leave his store and never come back. Although I had recommended him to many friends and were planning on other work for him to do, we certainly will never darken that doorway again. A classic case of showing true colors! And very poor customer treatment. Will pass on our feelings to others. read more

I decided to put a state of the art stereo in my 1992 Corvette. It is my toy and I enjoy it but it had the original am/fm cassette radio. I have had Mike from Jazz put in several remote starters in my cars before. Never a problem. This was a little more involved. He recommended a beautiful Pioneer full screen bluetooth stereo with Navigation and all the trimmings. Love it. He had Scott, his chief installer, put it in and called me when it was done. The backup camera was not working at first. Scott told me it was a switch on my transmission that was keeping the reverse lights from working and that commonly blows so I should have it replaced. No problem. My mechanic tells me it is not the switch but a power problem possibly caused by the install. So now here I am a layman, someone who knows a little about cars but not enough to figure out who is correct. I had no choice but to go back to Mike and Scott. They were very professional and accommodating. They basically had to go back over the entire install and recheck everything. They did it without complaining (to me ). They called and told me that it WAS still the switch in their opinion. I decided it was time to bring the Corvette expert into the picture so I brought it to my Corvette shop to get to the bottom of it as I KNOW he is familiar with all things Corvette. And the winner is... (Drum roll please) Mike and Scott! The idiot in the situation (that I will not name but he knows who he is) was my FORMER mechanic. Trust is something that is earned. I am naturally skeptical of everyone when a problem arises. Mike and Scott at JAZZ Audio have earned my trust and loyalty and I would recommend them to anyone. Thank you gentlemen very much for taking good care of my car and me. read more

Jazz Audio - Car Stereo Installation Near Me - Selden, New York

Great people, especially Mike. Fixed the navigation for me. Complicated case. Sue nice also. Would recommend here. read more

The most unprofessional business I've ever dealt with. I had an automatic starter put in and had issues immediately after with my two year old vehicle that was perfectly fine prior to their work. They denied having anything to do with the problems I'm experiencing, yelled at me on the phone, and hung up on me. I would strongly advise that no one come here for any services. read more

Terrible service extremely rude and unprofessional. Very unorganized. The employees don't communicate with each other because you get a different answer for the same Questions. read more

Gene at jazz audio reached out to me about my issues with the service I had done. He was he was genuinely concerned and really took care of us this time. He addressed the issues we had and was a pleasure to do business with. read more

Another great job by Jazz. Manager Phil as courteous and professional as ever. Juan did a great job on my car.

went in to get New radio there was no one up front I was waiting for 20 minutes went to the back no one was there. after about 20 minutes I finally got some help for so I thought until I went inside to talk to the guy, he started helping someone else. and by the time I went back up to the front three workers came out like where were these people when I needed the help I heard the guy watching TikTok when I was waiting upfront for help that I wasn't receiving and this guy was acting like a complete moron asking me questions and not even listening to my answer don't come here they're children. read more

Save yourself a headache and avoid this place. I was given a price of $200 for a Viper remote start. I droped the car off and was told it would take a hour. Two and a half hours later when I went back to check on my car, I was told it would be ready shortly. Then they tried to charge me $250, saying they weren't aware of the model of my car. (Not true! I was asked by two different people The make and model of my car.) The remote start turned out to be a different brand and I refused to pay The additional $50. When I got home, I noticed they changed the rear license plate frame on my car without asking me. I refused to give them free advertising. I also noticed there were two minor scratches on my one week old car on the rear bumper near the rear plate. These scratches weren't there when I droped off the car and I believe they were caused by their employee when he changed the rear plate frame. This place is horrible. read more

2nd time visiting the store. First time we brought a brand new vehicle with 7 miles on it for a remote start. When we picked it up there was a long scratch by the license plate. They put one of their own frames on it and it looks like the screw driver or drill slipped. The manager said we couldn't have done that-let me check the cameras. He came back a minute later and said "nope-wasn't us!" The dealer took care of it because they recommended jazz to us. 2nd time was about 3 weeks ago. Also for a remote start. By the time we got it back it was dark and late. We went out the next day and when I looked on the floor mat I was like WTF is that. Apparently the guy must have eaten his dinner in our vehicle. There was lettuce and tomato scraps! There was also shoe prints on the door panel. They obviously have no respect for people's belongings. I went back a few days later because the remote start was having issues. Some grungy looking guy came out from the back to talk to me with a lip full of chewing tabbacco and the nasty juice running down his lip. He told me "that's the way it works" and he looked pretty annoyed I was even there asking. That's my stories. Good luck. I wish I did the right thing and look at others in the area first! There seems to be much better options out there. read more

I bought a remote starter/alarm in November of last year. 5 Months ago. In that time I have been back to Jazz Audio 3 times with the same complaint. The remote wouldn't start the car, alarm or disarm the car, even when I was standing right next to the car. I would have to press the button many, MANY times to get the desired result.. Every time I went there they took my car in the back and "fixed it". But the problem actually seemed to get worse. I finally had enough and bought another remote starter/alarm from another store and had them install it. They weren't surprised at all when I told them where I was before. Said that they get a lot of business fixing Jazz Audio's mistakes. They asked me if I had brought my own unit or bought one from them. Apparently the unit that Jazz installed was old too. Like almost 2 years old. They showed me what the new model looks like, and what they sold me. Not really a big deal, but it just adds to the question what the hell is going on? Why would I get a 2 year old unit? I probably should have gone with my gut feeling about them. When i was there getting the unit installed a woman came in and she was having problems with her remote starter. The guy working at the register asked for her receipt. She didn't have it but asked if they could look up her receipt on the computer. After all they did have her phone number. The cashier told her that that was not possible and that they needed a receipt. That seemed really weird to me, especially since they took my phone number too, and I saw him use it to look up my work order when I arrived earlier that day. read more

If I had to sum it up in a few words...this place is great. I stopped in to see if i could fix my key with my alarm on it because it had broke. I have been in here before and always received great service. Today was no exception. Mike the owner took one look at my problem and instead of trying to sell me something I didn't need he fixed mine!!!!! Most places will jump at the chance to sell you what they have but he didn't. I recommend this place to anyone who needs rims or a new stereo or alarm system. THEY ARE THE BEST read more

Better off getting your stereo installed at PC Richard. Had a great sound system in my last car for 5 years with no issue that PC Richard installed for me. Anyway I brought my car here to get new speakers and get some subwoofers installed. A week or so later the subs just stop working. Thinking a fuse blew on the amp I bring it back and ask for a new amp (the amp I was using was an older amp I had from a previous car so I figured maybe it was my fault for not buying a new one right away). They take it in the back and come out to tell me both the brand new subs and my amp were broken. Said he would send the subs to the manufacturer for a new set and in the meantime said he'd put a single subwoofer in there for an extra hundred bucks for now so I didn't have nothing while I waited. So I figured why not, they seem nice enough. Well today the one sub they had put in there literally 3 days ago just stopped working. The replacement they sold me stopped working 3 days after it was installed. Only couple of weeks after the other new equipment stopped working. Needless to say I have very little faith in getting a refund and I don't want them touching my car ever again. On top of it now I have to bring my car somewhere else to get it done the right way. All together I gave these guys $1,100.00 and my sound system is not working at all and now I have to try and get my money back. Like I said do it the safe way and go to a big shop like PC Richard. There's actually some overhead and standards at places like that. Unlike this place were you will get scammed by a friendly face and some slick wording and your brand new equipment (that you got overcharged for anyway) won't work at all. read more