After he trash-talked New and Again, terrifying me with stories of their leaving clients whose…read moreparents had died with bills totaling thousands of dollars, Rick McMillan extensively photographed and then plundered a houseful of my dead mother's antiques, a few hundred designer cookie jars, many pieces of Fenton and Victorian glassware, antique and collectable dolls, several signed cuckoo clocks, two lovely grandfather clocks, Hummel figurines, victrolas with 1930s records, several huge beautiful mirrors, a cache of jewelry, and every conceivable appliance--from my mother's washer and dryer to her refrigerator and microwave. Rick posted 175 photographs of row upon row of my mother's beautiful items that he'd set up on his display tables. (I will post several of his Website photos below.) He promised me an itemized list of goods sold, and later said he'd never actually promised an itemized list at all, then today scribbled vague categories on binder paper with no detailed prices next to them -- see his "itemized list" below -- and only after I'd told him that I'd recorded our first conversation and wouldn't have done business with anyone who wouldn't provide an itemized list of collectables. Further, Rick claimed that his insurance prohibited me from being on my own property during sale set-up. (Still waiting for that insurance clause page, Rick, and so are my witnesses.) On the last day of sale, Rick plunged sale prices to 70% off, an unfathomable price drop that is not even present in our contract. I have asked Rick several times now for his business license number. His only reply of '123456789' says it all (see below). After claiming hours of research into my mom's collectables, Rick did NOT inventory and account for each item -- the folks from New and Again were going to take the time to place color coded price stickers on each item -- and Rick decidedly did NOT provide an itemized list of sold goods, just vagueness on grade school paper (see below, and demand better from Rick if you have done business with him in the past or still plan to after this review.) Stupefyingly unprofessional. DO NOT let yourself be kept off of your property while M and R Estate Sales plunders your loved one's valuables. You will be told that you can't be on your property when M and R is there due to a safety clause in their insurance. Protect your valuables from this wrecking ball of monster truck masculinity and STAY ON YOUR PROPERTY at all times M and R Estate Sales is present. Learn from my mistake of falling for the 'we're a Christian company' line. In a world that takes advantage of female clients, Rick McMillan is the epitome of a predator who will answer your queries with victim shaming for something as basic as asking for a promised list of collectable items sold. He will tell you that you are 'being difficult.' Ladies especially, take your business elsewhere, because Rick McMillan wrote the following in response to my questions and concerns: 'You sound lonely' and 'Hey, Mrs. Unhappy, stop complaining.' What is this, 1950? And hey, Rick: For the 12th time, what's your business license number? You still haven't answered me, other than your stunning reply of '123456789'... **For even more toxic masculinity on display, see Rick's comments. I am sure readers are aware that photos don't lie but Rick does. Of course I asked for itemization of my mother's fine collectables before setting Rick loose in my home. Wow. Also, I am hardly psychic, so couldn't have known the scary stories he told me about his company "rescuing" folks from New and Again, who DO in fact inventory and price-label all their items prior to a sale, like Rick promised me he would but did not. Happy to have a chat with Sherry Goss and her great crew about your underhanded tactics, Rick, and your name-calling them "Never Again," because we're all still good and I like them. Finally, Rick, YOU HAD A SALE at my so-called infested house. Think about that--oh wait, now it might be infested with AIDS because you found my mother's pamphlets for patients?? I told you she was a registered nurse but you would prefer that she was an AIDS patient?? Wow. YOU had a sale there, having volunteered to clean, and you never once walked away. YOU volunteered to bring in your generator and lights, Rick. YOU invited the neighbors. YOU invited your client list and the general public-- what must they think of YOU now for inviting them into my awful, awful home? The high-valued contents of which you did not ITEMIZE like you said you would? Take responsibility for your actions and words. This is what adults simply do. Last time, Rick: What's your business license number? Is it still 123456789? Thought so...

Thank you for making a difficult process less stressful. Everything went as explained. Always kept…read moreinformed and promises met.

We were told to come back on a Monday for 50% prices. We showed up at 8:00 like they said and no…read moreone is there. I asked multiple workers and they all said they would be open on Monday. I'm pissed. Not only that, but the prices are rediculously priced. eBay was cheaper when I scanned a few items. Not good business ethic telling people you'll be open and then no one is there. I will never attend a sale from alpine estates.

This company was wonderful to work with. Their communication was excellent, and they worked with us…read morewhen some other companies wouldn't. Jackie and her team did an amazing job. I highly recommend them.

WOW is all we can say. Carrie and August were fantastic. We hired Treasures to Find to do a living…read moreestate sale (which several companies will not do) because we needed to de-clutter so we could list our house for sale. That gave them challenges as far as which rooms were open and which items were not to be sold. Worse, the week of the sale, AT&T decided to drill for fiber and close all street parking on our street! But Carrie and co. pivoted to a Sat-Sun sale instead of Fri-Sat with no problem. It took them several days to sort through, set up and price everything. We were not to be there the days of the sale and had to be out of the way during setup so we just went out of town for the week--that's how trustworthy Treasures to Find is! Nothing was stolen or broken. Carrie communicated with us most of the way so we were in the know. Even better, for a fee, they removed everything that wasn't sold after the sale so we came home to a nice empty place. Only downside/suggestions for improvement would be better retention of communications--we had to reiterate our wishes and specifics several times--totally understandable due to their having multiple sales going on simultaneously, but it would be good to write all that down so nothing is forgotten. (Only a couple items were sold that we didn't want sold, but the really important stuff was not, and that's what mattered.) Make sure you make your wishes clear and ask as many questions up front. Marketing was GREAT. They generated a lot of pre-interest via their website, Facebook and elsewhere. And when all was over, what a pleasant surprise! Gross sales and net profits were about 5x what we expected, even with their commission! Carrie and August were nicely surprised as well. We give Treasures to Find our highest recommendation!

Can't say enough good things about Treasures to Find. Carey and her crew were amazing. Always on…read moretime and kept us updated. Every thing was displayed so nicely. Left the house ready to list which saved us so much time. Don't hesitate, give them a call. You won't be disappointed!

Contacted this company I informed her I didn't have home insurance , she couldn't do job but was…read morevery helpful and courteous and caring referred me to another company but was clearly disheartened cuz it was her first but to recommend another to do the right thing in business was truely commendable

From the owner: We are hard working eager to help others. Let us do the work. read more

​If you are overwhelmed trying to handle a loved one's estate, save yourself the stress and call…read moreFamily Matters. This review is long overdue, but I honestly don't know how I would have navigated my brother's estate without them. ​Kim is incredible to work with. She brought so much compassion to a tough situation, but she is also a total professional who knows how to get things done. She helped organize a clear plan for everything, including the junk haul and moving logistics. We opted not to do an estate sale, but it is nice to know it's a service they offer. The efficiency and speed at which the team was able to get the house cleared out really helped so we could start renovations before selling it. They truly lighten the load when you need it most, and at a reasonable rate. I cannot recommend them enough!

I am incredibly grateful to Family Matters LLC. They worked quickly and efficiently to clear my…read morelate father's home. During such a tough time, their speed and professionalism were exactly what we needed. Excellent service.

A month ago, my mother and I visited an Estate Sale hosted by LM Estate Liquidation, so my review…read moreis based on my buyer experience. When we arrived, my mother and I both observed how nicely all items were staged within the home, extending into the garage and additionally, the back yard. Items were neatly organized by category in the appropriate rooms which seems obvious, but I felt the attention to detail at this particular sale was impressive. Lots of quality furniture, linens, kitchen decor, art and so much more! Amazing customer service; all the employees were friendly and I got the sense that they were a strong team together. They routinely circulated throughout the home which made it easy for us to ask questions. They communicated well amongst each other and tracked all attendees purchases without any confusion. They permitted my mother and I to set aside a bundle of items for purchase and helped us bring the heavier items to the cashier station. Towards the end of our walk-thru of the property and before we completed our transactions, I had the pleasure of meeting the owner Lisa. I want to thank her for being so professional and kind and engaging in conversation with me. I'm now on their email list and receive notifications on upcoming sales and am looking forward to many more estate sale events!

Very bad customer service and by extension poor representation of clients. They had a sale 30…read moreminutes away from my house that the ad indicated ended at 3. I showed up at 2 and started poking around, at which point a woman rudely told me that they were closed. I said that the ad said 3:00 and she even more rudely said, "it changed." Indeed it had not as the screenshot below shows.

Three of us visited an estate sale put on by this company. We were over 2 hours early and the place…read moreholder chairs were already out there. All the high value items were placed in the very first room and their two associates had blue tape with their names ready to go. They tagged every item, not glancing at the price, to get it fast. I tried to review them on google but they "permanently closed" their business. I've attended many estate sales and the Ruhstallers are running a scam and doing a very good job of it. If you really must go to one, bring your most aggressive, largest male family members, come the afternoon before, park right in front and be ready to run. Ignore the no running etiquette.

BEWARE!! - DO NOT use this company for any Estate sales or other types of sales. They do not keep…read moreproper records, do not sell items at a reasonable cost, and do not communicate with their customers effectively. They sell items to their friends and employees for pennies on the dollar and then the items are resold for more. They completely ripped us off and we feel like we've been personally robbed! It is UNACCEPTABLE and I feel like taking them to court for their actions.

I highly recommend working with Estate of Affairs for estate liquidation. They were kind,…read moreefficient, and did an excellent job maximizing the value of my dad's estate. Context: When my father passed, he left behind a house (in Tracy) packed with 30 years of collecting cookware, books, art, records, telescopes, camping gear, and clothes. He also left behind 3 storage units. I had spent a couple of months trying to make sense of things, and then realized I wasn't making progress on my own. James responded within a day to my initial inquiry, and then toured my dad's property and advised there was so much stuff that we should probably do 2 separate estate sales. From the beginning, he was transparent about his process and professional. Once preparation started, his team came in quickly to sort and display SO much stuff, and priced it to move while also maximizing the value of items sold. Things were priced as small knick knacks up to thousand dollars+ telescopes and stereo equipment. I really appreciated the time the team took to look up these specialty items so they could get their fair value while still being sold within the time of the estate sale. Some other nice touches: I gave James his own codes for entry and arming/disarming the house, which allowed him to self-manage estate sale prep. He always made it clear when his team was to be expected on site. James consistently checked in with me about anything he had questions about (e.g. what to do about items that probably wouldn't sell due to damage, or if I was okay doing a second day.) His team took the time to set aside any personal items that I hadn't yet uncovered within the boxes in my dad's house. It's also clear that EoA's marketing system works really well, as I heard from a neighbor there was a line down the block to get in. After the sales, I worked with EoA to finish clearing out my dad's house to prepare it for sale. They left the house spotless, and even took the time to lay out missing closet doors that had been uncovered. I can't recommend working with James and his team enough. I was able to reclaim my life and also made enough money to put towards my kids' college fund.

Attended their estate sale in Modesto CA on Dec 14th. They jacked up prices so high and the garage…read moreset up was set up terrible, people were having to climb over others just to get through to the back. The cashiers were rude, especially the gentleman. I will never attend their sales again nor will my mother in law that got trampled on by one of their workers in the livingroom as she was looking at the crystal animals. We left in utter disbelief you guys should be ashamed.

I've been on the hunt for a reclining couch. I searched everywhere and felt pretty disappointed by…read morethe limited options and high prices. But then I remembered New & Again! Can you believe I bought my very first couch there about 20 years ago for just $137.25? That couch was my favorite. Over the years, I've tried different sectionals and luxury leather Macy's couches, but nothing quite eased my lower back as I hoped. When I walked into New & Again, I saw her, my perfect lazy boy reclining couch. She's just right for me, works wonderfully, and truly brings me joy. I also spotted a gently used Kate Spade purse near the register and had to take her home too! The best part? The incredible kindness and friendliness of the staff. I'm so thrilled with my new purchases and can't wait to visit again!

Hey there Party People,…read more The staff was really wonderful making sure that all my questions were answered. The items in the shop were so varied there was something for every taste and that is no small feat. I was looking for a vintage roll top desk and I found exactly what I wanted after going into tons of stores. This will always be my first stop if I ever need something in the future. It's worth the drive. Be kind to one another

I strongly caution anyone considering doing business with this auction company…read more After a transaction issue, they attempted to charge my credit card multiple times without authorization, even after I explicitly disputed the charge and instructed them to stop. The repeated charge attempts raised immediate red flags with my bank. Their communication was evasive and unprofessional, and instead of resolving the issue transparently, they continued trying to push transactions through. This behavior appears predatory and caused unnecessary stress, wasted time, and required bank intervention to protect my account. In my opinion, this company shows a complete disregard for basic consumer protections and ethical business practices. I have since reported the activity to my credit card issuer and am documenting everything in case further action is required. There are many reputable auction houses out there--this is not one of them. Proceed at your own risk.

I baught a coin that ended up being fake. I called and the guy said he take personally to a shop to…read morebe looked at. So either he's not telling the truth or the shop swapped the coin on him. But other then that. Kinda over priced but ok I guess.