Buyer Beware! We were informed today by the installer/Patrick D. that Smart Tech Security has…read moreclosed their doors and is filing for bankruptcy and that the closing of the business has been in process for a couple of months. They didn't disclose this to us when they took our money. We paid for this security system in full up front which was a mistake. We hired Smart Tech Security to install a security system/surveillance cameras. The install start date was 5/8/23 and scheduled to take 6 hrs. The actual time to install cameras and equipment was 3 business days. Two of the four security cameras installed are not working, in addition, there are still holes that need to be patched, areas that need caulking and paint touch up. We have been reaching out to Nick Vara/Owner of Smart Tech Security for 5 weeks at the phone number provided to us by Smart Tech Security. Each time we call, it gets routed to a 3rd party/Ruby Receptionist, they put us on hold, they try to call Nick, and they come back and tell us repeatedly that Nick is not available but they will get a message to him and that Nick will call us back. They log the calls in their system. We have not received a callback from Nick to date. (aka Nicolas John Vara).

From the owner: Protect your home or business with help from Smart Tech Security, LLC in Surprise, AZ. This…read morestate-licensed, family-owned and -operated business works with residential and commercial clients to provide exceptional security solutions and 24/7/365 alarm monitoring services. They follow all COVID-19 precautions to keep you and your family or employees safe. With over 25 years of experience in home automation, bilingual staff, and second-to-none security solutions, this team is the one to trust with your business and home security needs. This HomeAdvisor®-screened and -approved business is an ADT® authorized dealer, a three-time Frost & Sullivan Monitoring Company of the Year, and a two-time recipient of the Consumers' Choice Award for excellence in business and customer service. Trust Smart Tech Security for your security system installation. They work at a variety of buildings, from homes to warehouses, offices, retail stores, and more. Pair your security alarms with video doorbells, motion detectors, and window and door sensors for ultimate protection. All of their security systems come with 24-hour alarm monitoring from their Five Diamond Certified Response Center. Businesses can also turn to them for video intercom systems to increase safety and provide secure keycard access to your building, as well as body temperature scanning camera kiosks to help screen for COVID-19. Make managing your home's systems a breeze with home automation...

They scheduled an install appointment. Never called, never emailed, no showed. I even tried…read morecontacting them and they ghosted me. Concerned as the guy who showed up during the quote took my debit card information down on paper. Will be canceling that card. Would not recommend.

In May 2024 we met with several home security companies because of substandard service from the…read morecurrent provider. We initially met with Erik Schaff who discussed with us a detailed plan for our home. He gave us a proposal which was reasonable and well thought out. Immediately after signing our contract he had his technician install the new components in one day and we had security without any lapse in security services. We have had one minor incident which was immediately addressed and fixed by Wesley Winget their technician. Based on our experience with Erik and Wesley, I can highly recommend JPG for any home security and consulting services which you might need. Richard Juel

Horrible service left my home a mess and never has responded to any of the request for service…read more Wish i never went with them. They charged me $10000 for an intercom system that doesnt even work. And they only installed 4 of the 8 locations. And they wont refund any of the extra money... Complaining to the ROC and BBB.

We have been using this company for years! The staff is friendly and extremely knowledgeable when…read moreit comes to the safety of my home. They offer a wide array of options complete with my personal Fav, the thermostat that I can adjust from my phone. I also love the mobile app. My entire family uses it. Having this security system has given me piece of mind. Plus it's affordable! I highly recommend this company! In fact I send all my friends over to see George.

If it wasn't for Jim Godfrey and AZ alarm, I would be homeless…read more To make a long story short, my dog started a fire in my kitchen when I was at the airport, The monitored smoke detector that Jim suggested saved everything, FYI , the best customer service!! Thank you!!!

I requested cameras & a new alarm system. They were able to use my existing window & door sensors…read more... (ring products) . The tech was exceptional!!!!! New motion sensors & window breaks sensors. My entire home was covered in surveillance in an hour. The system hooks into Brinks security... just like most other alarm companies. I had issues with my code ( I forgot it) so I called Eric ( sales) and he immediately had a tech call me and verify my info and was able to work out my issues . My son set off the alarm twice by accident... police were at my door in mins. & verified my identity. The second time my relatives set off my alarm accidentally... I got a call from brinks and identified myself via code words etc. This company is no joke folks. Brilliant service. Affordable... Spot on customer service. Don't call Brinks just call this company... Brinks will charge you to come to your home... This company can assist you from the phone or on site and there's no charge. 10 Stars! Eric , sales was great! Our tech outstanding!!!

Cleveland was amazing: responded quickly, professionally and made sure to understand what I was…read morelooking for before quoting me. Easy communication, punctual and fast installs for two tv mounts 45"+. Cleaned up the work area and sent me pictures prior to ensure I was pleased. Very affordable and would definitely recommend for home electronics projects.

Excellent, service and workmanship. Cleveland came out and assessed a mess that the previous tech…read moredid. He was able to rewire the whole system and get everything setup and running within a number of hours the same day.

Eligible, punctual, and efficient. Fixed our problem, and provided tutorial on how to work the…read moresystem.

Very prompt and courteous response. I don't know yet if I'll engage them as the project seems to…read morebe quite a bit more expensive than I had anticipated.

Worked with Redline to update to a more modern security system. Reasonable price and installation…read moreby Billy was seamless and very professional. He showed up on time and programmed our new system very efficiently. Very happy with the service from Redline Alarm Company. Jeanne R.

I had issues with my alarm system. I called Redline because of the great reviews here on Yelp. This…read morewas a decision I did not regret. Tyler was professional, friendly and knew what he was doing. He came very fast. The price was reasonable. He gave me a quote on the phone and what I paid was what he quoted me. I would recommend Tyler from Redline without hesitation and will call them again if I need.

We've used their services for quite a few years. Maybe 10. Always responsive. Comes quickly. We…read morelove the service of our alarm goes off. We have been very happy and the quality is amazing for the cost.

After posting my original review in May' 23, I genuinely felt bad because my review was based on my…read moremisunderstanding of a brick and mortar business versus a home-grown solo operation. With that being addressed, I wish to blue-pencil my initial review. Kevin, the proprietor, reached out to me with assurance that he was still a viable entity. Although, I waited until recently, KTAG Alarms was prominent on my project list. There are too many words in the dictionary that reflect Kevin's work ethic, but if I may share a few, they are conscientious, meticulous, phenomenal, and reliable. After an initial consultation where Kevin came out to assess my needs, we agreed on a plan and a time to execute it. Due to my lifestyle, I am not easily accessible, but Kevin made sure to work around my schedule. My project was ripe with challenges, and where many may have given up in defeat, Kevin soldiered on...his motto being: "I promised you a service and I will deliver." Kevin worked tirelessly to ensure that I received his 'white glove' service. While there were some unseen costs outside of the agreed budget, Kevin footed those himself because he honors his commitment and his word is rock solid. Punctuality is his forte...when Kevin says he will be there at a certain time...he shows up 10 minutes early to fulfill his promise. In essence, Kevin is the type of individual you would want to hire for all of your projects for an iron-clad result. So, if you are on the market for an economical approach to securing your property and valuables, do not hesitate when considering KTAG Alarms. It should be at the forefront of your choices for a top-shelf 'customer service' experience.