William came to my house on Saturday to help me with my laptop. He was on time, very pleasant and…read morevery knowledgeable. He spoke to me in terms I understood. If you need help with your IT needs call William, I am sure you will be as happy with the results as I am. 602-492-7554. His prices are very reasonable

As much as I've babied my MSI since the day I got it the plastic housing on the laptop screen began…read moreto separate at the hinges due to the fasteners weakening after years of use. Bob sent me the link to purchase a new housing, and once it was in, I dropped it off and he had it repaired the same day. I worked in I.T. and telecommunications in the military and he is very knowledgeable and easy to talk with. He too is a veteran. The best part is he is my neighborhood and less than a mile away.

I was absolutely pleased with Bob and his service. He was professional, courteous and explained…read morewhat was going on with my computer so I understood what he was doing to get my computer fixed. I was worried it wasn't salvageable but when I got it back it runs faster than it did when I first bought it! His prices are very reasonable and fair. I will definitely be a returning customer.

Matt is my go to guy for my laptop. Good communication. Easy to drop off and pick up at the UPS…read moreStore. I appreciate the excellent service.

This computer repair is legit and worth it. My daughter's laptop wasn't working and Matt had it…read morerepaired in less than a week. He's professional, knowledgeable, responsive, and fair prices. I would highly recommend West Valley Tech!

Very good with PC work, probably better to take you Mac elsewhere. Very friendly, helpful, and…read morehonest. Just like all businesses these days it's hard to find good help and the "Mac" guy was not available frequently. I wouldn't hesitate if I had a PC desktop or Laptop.

What a wonderful asset for Vistancia . Ron and his team went the extra mile to make are experience…read moregreat. If you live in this area go local you won't be disappointed.

PLEASE READ! Don't waste your money at Best Buy, instead go to Emerald Computers! I was having…read moresome computer issues and when I went to Best Buy they wanted to start me with a $200 Geek Squad membership. I just wanted to ask a couple questions and be on my way. I was greeted with you need a membership to ask question's. On the opposite end is Emerald Computers, I worked with Matt and I felt taken care of. He really knows his stuff and felt like my computer was in good hands. He also explained every step and helped me have a better understanding of what's going on and tips on improving my hardware. This will be the only place I take my computer now. Forget Best Buy and hello Emerald Computers!

When my computer died, I was in a panic. Checking Google for a repair business close to me, I found…read moreEmerald. Matt greated me and immediately made me feel comfortable. He is both patient and knowledgable. He knew what the problem was and gave me different options as to how to procede explaining each to me. When I picked it up the next morning and got it installed, it worked better than ever. I would highly recommend Emerald and Matt foe even the most novice of users.

My Dell G15 gaming laptop got what is termed "the blue screen of death". My entire life is on that…read morelaptop and I'm dead in the water without it - helpless. Having been an electrical engineer for decades, I tried to fix it myself. I finally gave up and called Surprise Computer. Steve came to my house to help me get my life back. Honestly, I didn't think that anything could be done and that I would have to get a new laptop. But hallelujah, Steve was able to get me back up and running again. I am eternally grateful to him. He is now my go-to guy for anything future laptop issues.

Steven did me a solid. great service. will not use anyone else ever again,…read more Very very good at what he does.

They never answered any of my calls or returned my messages I am very disappointed.....read more

Brought computer in for repair due to constantly shutting down they said video card was bad spent…read more$500 on repair and it continues to do same thing brought back to shop they can't find anything wrong but shuts down all the time sometimes after only 5 minutes replaced monitor still not working very frustrating

Hello! Well my gaming laptop sadly wouldn't turn on and after tearing through the manufacture…read morewebsite, resetting and doing everything YouTube said I still couldn't get it to work. I found Sam and Desert Solutions and he was super quick to respond, took time to hear what I had and walk through the problems with me. The laptop did end up needing a new motherboard and Sam took care of everything fixed my laptop and did so much extra for me. I can't say thank you enough. Truly wonderful work and an excellent experience. Thank you Sam!

Sam and his crew did an awesome job of removing a nasty virus from my computer. I had another…read moreconsultant work on it who sold me a "fix" which never worked. I dropped the computer off, he fixed it and a backup drive within a week and charged me less than $90. Great job and nice guy.