Just after that major snow storm that gave us 24 inches of snow my snow blower died , call JB explain my problem they came out pick up the snowblower. Within 3 weeks I had it back . Ran perfectly I couldn't be more pleased with the service I received. Thanks Peter read more

I brought in a backpack blower for repair as it was not starting. A few days later they called to let me know it was ready. I took it home to find that they did not do many of the items that were listed in a tune up including cleaning the machine, filling the tank. It worked the first 2 times I used it and hasn't worked since. I feel like they just through in a new spark plug, fired it up and that was it. I would not recommend them for service. read more

I brought in my push mower for a tune up. Left deposit on drop off, a little excessive but understandable they need to pay tech look at it. Waited for a callback on estimate. NEVER GOT ONE. When I heard from them they did tune up plus did other repairs without informing me of it and how much it would cost to repair it. They charged OVER $200 for repairs. they said it was standard business practices for all businesses and "if you go to a car dealer they do the same thing." Last time I checked no one else does this. They are thieves and I don't recommend them to anyone. If I can give them a zero rating then I would. read more

I dropped a weed whacker to be serviced over 3 weeks ago. I called 3 times and everything they had no clue as to where it was or when it would be ready. They said they would look into it and I'm still waiting to hear. What horrible customer service read more

Great people and have a big selection of power equipment. I have purchased blowers, mowers, and had some equipment serviced there.

I absolutely love this business. Rob, Jamie, Maryann and the rest of the staff are the greatest. Called just before close yesterday and needed my mower fixed asap as we use it everyday. Mary Ann was great, she pulled the part right then and there and had me drop it at 830am today. By 12:15 they had the mower fixed and ready to mow. Thank you again for always being there for our small company. We depend on our 2 mowers and equipment everyday. You have exceeded all my expectations each time I come in for a part, service or to ask a question. I highly recommend them. They are well versed in everything they sell and repair. Thank you again Rob and Jamie for squeezing me in this morning....it really saved the day. Jim and Ryan Affordable Senior Citizen Lawn Care read more

Long standing business. Out of touch with customers. Ok initial sales. After that it's like pulling teeth. Seems they are only concerned with commercial accounts. Will not be going back or referring any future business. read more

I was lucky enough to reserve a new lawn mower for this season - Spring 2021. Jay, Rob, and Mariann all chipped in to help and have been good to me for years. read more

I will not ever use this location ever again. I had my mower break down in June and received the part from here. The woman at the desk wasn't friendly and just seemed unhappy. Come to today, three months later and the same part broke again. I returned there with part in hand and explain that I bought it three months ago, the owner comes out and asks me what I want, I explained the situation and he says, what do you want me to do? You hit something! I didn't hit anything, my lawn is pretty easy to navigate. It seemed to me the part may just be defective and the maker would replace it if it was in 90 days, which it was. I started to explain that and he tells me to get out. I told him that the blame isn't on him it's on the manufacturer. He again told me to leave, for some reason I think that this was just about him wanting to be right and when I told him I have a mechanical background and parts go bad or are just made bad he didn't want to give me the part or fight with the manufacturer to get it for free. The easy way out was to kick me out. Well, I had some choice words after that and he told me to suck his dick. It's obvious this guy doesn't want to be wrong and doesn't want to work for anything for more business. I drove down the road and another location told me that they have heard things about him and his attitude towards customers. All this and in the end, I would have bought the part but since he kicked me out and didn't even give me the chance to buy it, he gets this review instead. Go somewhere else, it's not worth the attitude. I was kicked out just by giving him my opinion about a faulty part and he didn't want to work to get a new one. read more