This is our second time using Tony. Honest, fast and efficient. Very happy with his work.read more

Good communication regarding delays. Quick service. Polite. Even changed the filter for me.read more

We use their services twice a year for 5 years now for preventative maintenance. Seth is always…read morefriendly, courteous knowledgeable. On time, never a mess. It's a pleasure doing business with them.

Seth is awesome. He installed a mini-split AC unit for us that we bought online. When it came he…read morefound that there were parts missing and he went out and bought them and didn't even change what he was charging. When I found this out, I made sure that I added this to my payment to him. He's such an honest person even to offer to do this. HIRE THIS GUY!!!!!!!

Have you heard your current AC make a small boom? We have…read more I'm grateful we called the right company to help because high temps and high humidity in a two story house is unpleasant to say the least Strategic Air was prompt in answering our call, had friendly service, and expedient in sending someone out. Our unit was 13 years old so her time was done, and now we have a new one that's heavenly. My biggest concern was getting it replaced quickly as we didn't know what to expect (delays due to delivery or too much demand). We had a new one the next day after diagnosis and I'm incredibly impressed at how seamless the whole process was. Highly recommend

If it could go wrong, it did - and Strategic Air Services still gets a 5-star rating…read more A simple mini-split cleaning on my (old) Mitsubishi mini-split unit morphed into a week of no AC and a series of trials and tribulations. Throughout the process Strategic Air Services bent over backwards to make it right and that dear reader, is who you want servicing your HVAC. Chad and his supervisor came out multiple times, including after hours, to keep me comfortable and get to the bottom of the problem. They brought a floor AC unit, ran diagnostics on the outdoor board, corrected previously installed improper wiring, and ultimately replaced the first outdoor Daikin unit late on a Friday night. They rep Daikin because the company is Houston‑based and parts are readily available -- and thank goodness, because otherwise I might still be without AC. Yes, the first Daikin unit had a bad board, that happens in the world of manufacturing. What counts is how a company handles such situations. I was given every consideration, and their attitude, Professionalism, and commitment to making it right was impeccable. I'll continue relying on them for all my HVAC needs.

They did an absolute amazing job. The installation was smooth and fast. Even helped me get a better…read moreprice on the materials as compared to other quotes.

Updated!!! Chris and Leo are seriously my heroes. These guys are both some of the nicest folks…read moreever, and I'm so grateful they've been there every single time I've needed them over the years. Chris especially is an absolute badass at this-he literally figured out my issue within the first minute of being here and just barely looking at the unit! What a ninja!!! I do animal rescue and he's always so sweet to the zoo crew and they're cool with him-which if you know animals-that speaks volumes. Will forever recommend y'all and be grateful for your help. Thank you again. Enjoying my house getting cooler as I update this!

We had a fantastic experience with The Coolest . From start to finish, their team was professional,…read moreknowledgeable, and extremely responsive. They clearly explained our options, helped us choose the right system, and never pressured us into unnecessary upgrades. The installation was smooth and efficient. The crew arrived on time, worked neatly, and left everything clean once the job was completed. You can tell they take pride in their workmanship. What really stood out was their pricing. It was fair, transparent, and competitive compared to other quotes we received, with no hidden surprises. If you're looking for reliable service, quality installation, and honest pricing, I highly recommend The Coolest. We're very happy with the results.

Dishonest, promised to help my grandmother with a homeowners insurance claim, but cancelled a…read morereinspection appointment of her old unit with insurance, and did not notify our family prior to doing so. Threw away her old unit without notifying our family, after trying to schedule reinspection a second time. Deceptive business practice and false promises. Would have recommended them to anyone prior, very disappointing experience.

The AC was not cooling enough and Wilmer came by immediately and diagnosed that coil was leaking…read more He kindly gave me a couple of quotes with different options. We had to wait until the part to arrive in, but the fix was prompt. He also made sure the compatibility of the part with the new refrigerant, paying attention to details. The pricing was reasonable and competitive and the communication thoughout was very responsive. Professional and high quality service and I highly recommend them.

They changed a burnt out Capacitor in my compressor. They were very polite. They were very…read more punctual and knowledgeable and friendly. I give them a 5 star rating. The Compressor is working great now. I would rate the experience as very goo

We had a great experience with Driftwood Air Conditioning. When our air conditioning unexpectedly…read morewent out and we couldn't reach our landlord, the Driftwood team stepped in right away. They brought us a portable A/C unit within hours so we could stay comfortable while the issue was being repaired, and let us use it until the system was fixed. We really appreciated how quickly they responded and how willing they were to help. Their excellent customer service made a stressful situation much easier.

Reliable, fast, and great pricing! Driftwood Air Conditioning rocks! They were professional, showed…read moreup on time, quickly diagnosed the issue, and had everything running again in no time. The entire team was friendly, honest, and took the time to explain everything without trying to upsell unnecessary repairs. It's hard to find a company that's dependable, responsive, and fairly priced, but they exceeded my expectations. I highly recommend Driftwood Air Conditioning to anyone looking for trustworthy, high-quality HVAC service!

This company is truly amazing. They work hard to resolve issues and troubleshoot way beyond the…read morenormal "oh I think it's a freon leak so replace it". I love their dedication to the skill and craftsmanship of HVAC related work. These guys and gals are the best there is!

DO NOT DO BUSINESS WITH THIS COMPANY. They do not properly identify what is needed for a successful…read moreinstall, and do not properly address issues when they arise. Sorry for the long review...but please read on to hear my horror story with this sorry excuse of a company. I don't normally write reviews (good or bad), but my poor experience with this company cannot go unheard. I feel obligated to warn others of their frankly criminal business practices. I originally called them out to take a look at my old HVAC that was no longer producing cold air. They identified the Freon was low and filled it back up. Worked well for a bit, but then got low again...indicating their was a leak in the system. The unit was so old, we decided to replace the unit instead of fixing it. The new unit was installed, but not without issue. I chose what they described as their go-to brand - American Standard. Apparently their technicians do not know how to install their go-to brand, because it took several days and several different technicians to get the install completed. A year later, the unit began tripping the breaker any time it went to the 2nd stage. Took them 3 days to come out (when approaching triple digit temperatures), charged $150 service fee and $450 in parts and labor to add a capacitor to the setup (a $50 part and about 10 minutes of labor). Did not fix the problem. Tech came out again, and said it seemed to be an issue with the breaker and that I needed to call an electrician to diagnose and solve the problem. Ended up paying $300 for an electrician to come out. When he took a look at the install, he was flabbergasted. He could not believe what he was seeing! He identified the unit was installed on an aluminum electrical line, that was severely undersized for the unit installed. He said no respectable company would EVER do this kind of shotty work. He said replacing the electrical line would likely cost a couple thousand dollars, since it was on the other side of the house. When I called Smart Air to let them know of the situation, the dispatcher was very dismissive. She said she would have their lead install tech follow up with me, but of course I never heard anything back... That is when they went dark despite several additional attempts on my part, and broke communication with me entirely. I ended up having to pay an electrician to run the new line on my own dollar - several thousand dollars - and now I'm finally back up and running.