Terrible service. Failed to do my taxes on time. Ignored calls, emails. Got estimates wrong…read more Do NOT use this firm.

Fast and easy service! i took my taxes in a few days before tax day and they had my taxes done in…read moreone day.

I had a wonderful experience this tax season, with April as my accountant. She did my taxes quickly…read morewhile I was there and was wonderfully warm and easy to work with. Very reasonable cost and I highly recommend this tax service.

Best tax service I've ever done business with. I've been a customer for over ten (10) years and…read morehave always been impressed with the professional services they have provided.

Called two weeks ago to pay my 6 month premium office agent okay to pay it with card already in…read morethe system. Two weeks later got all kinds of reminders stated my policy is due, pass due then finally due for cancelation. Call this office to vent why it wasn't paid yet. Front desk lady picked up we exchange words and she was very rude and very unprofessional in how she handled the situation. If you don't know how to handle a piss customers go get another job. Remember the customers is always right because it's their money that you're going after. Failed to submit my payment and fail in all areas on dealing with customer. ​

RoAnn got us a fifth of the price Homestead was charging us! She even went ahead and sent property…read moremanagement the new policy herself, so we didn't have to stress at all about the switch. She's too good!

Taxobook helped me out at the last minute. Prompt, professional and very reasonably price. He…read moreexplained it all and broke it down for me in an easy to understand way. I would highly recommend them over any big name tax service!

Eric has been our agent for personal, family and business since 2014…read more I have experience with many agents over the years, Eric tops them all. He listens to your needs and desires. He explains everything, and makes sure you understand. He will make sure you are completely covered and not just the minimums, which will leave you flipping the bill if you actually have a claim.

Recently our company needed to shop the market for new insurance needs. Eric and Buckeye Benefit…read moreConsulting did an outstanding job of improving our coverage while reducing our expenses. I highly recommend Eric and his team

BBI ACCOUNTING offer services to commercial clients and individuals for more than just tax returns…read more I find the contact in the office for any question gets me an immediate factual response. When I found them, BBI accounting, I honestly didn't know how I would feel about services or treatment that they would offer me. I am very very pleased, and I have recommended them too many friends and family that are both individuals and that are entrepreneurial seeking accounting supports. https://bbiaccounting.com/

I've been coming to Jerry for my taxes for at least 5 years, maybe longer. I think he does a…read morewonderful job and he is always extending his hours, even to the weekends, when tax season gets hot and heavy. He's got your best interest in mind and will help get you through April 15th!

Nathan and his team have been helping business owners during the current economic clients. They…read morewent straight from tax season into helping their clients secure funding through the SBA. It is impressive to see an accounting firm pivot to save their clients, employees, and their families. Thank you very much

I rarely write reviews, good or bad, but I rarely receive the kind of experience that I did working…read morewith Nathan and since there were no other reviews I felt people should have a heads up. I've worked with Nathan for the past two years, he handled my taxes in 2019 and 2020 as well as my PPP Loan Application. Taxes: I never felt the benefit of working with Nathan versus using Quickbooks/Intuit which I use for my business. After talking with a few local agents (I'm in the Washington D.C. metro - not exactly the cheapest area) I learned that they were paying their local tax person significantly less to handle their taxes despite the fact that they had earned more and had more complicated financial situations. While I don't remember for 2019, in 2020 Quickbooks estimated my taxes to be almost identical to what Nathan found - but of course, filing with Quickbooks would've been much cheaper and easier. PPP Loan: This is where things really fell apart. It wasn't until just before the 4th and final round of the PPP Loan that I realized my business was eligible to receive the loan. However, I was hesitant to move forward given the cost of Nathan's service to file the paperwork ($1,200) and the uncertainty that I would be approved or what the amount would be. Nathan assured me that the amount I would be eligible for far exceeded the cost and that he would not only assist with filing the loan but the forgiveness as well - and that the cost of his service was a split payment with half due to get started and the second half later. Like with my taxes before, I was slow in getting the paperwork to him, but he assured me that everything had still been delivered to him in time. I wasn't approved for the loan, I believe due to time expiring, but I don't fault Nathan for the fact that I was not approved - I want to be clear about that. What I do blame Nathan for, is this: 1. I was charged the full $1,200 upfront despite him telling me otherwise. When I asked about this I was told he had just changed payment systems and it was an error, but that I would've had to pay it anyway later on so too bad. 2. The amount of communication I received immediately after he had billed me $1,200 for the loan became almost non-existent. I had to reach out to him multiple times on several occasions before receiving any sort of response. I eventually requested a PARTIAL refund for the PPP Loan service I had paid for. I was told $600 upfront, and $600 later. I said I had no problem paying the $600 for filing the loan but that I had a problem being fully billed when that was not what I had been told, and that the entire service was not completed and could not be completed - there's no way to provide the forgiveness assistance portion of the service when the loan was never received. With all of this happening through email, Nathan finally scheduled a time for us to talk by phone... 3. Shortly before the time we were supposed to talk on the phone, he asked to reschedule because his wife wasn't feeling well. I agreed and asked when would be a good time (all still through email) and he told me Tuesday morning (it was a Thursday or Friday). Finally, on Wednesday evening I sent him an email saying how unhappy I was that I STILL had never received a call from him. --- My Main Point Is This: --- By this point, between taxes and PPP Loan services, I had paid Nathan over $2,000 for his services over the past 2 years yet there is zero feeling that I am a client Nathan cares at all about - he can't even pick up the phone to call me. Save yourself the time, money, and frustration by working with someone, anyone, else.

3rd year getting our taxes done here. The first year we sat down and spoke with Wes Harmon about…read moreall our finances to create a knowledgeable base to start. Since then we receive an annual questionnaire with last years numbers for comparison. Fill it out and drop it off with attached tax forms anytime during open hours at the front desk. They confirm name and contact info, off you go. They call if they have any questions. A short period of days later you get the call that your taxes are ready. The friendly desk staff go our your return forms and discuss anything new or pertinent. Sign on the dotted lines and render payment for their CPA services. If you need to pay taxes, you simply enclose a check with the provided forms and envelope at your timeline. If you are getting a refund you can mail in the forms at your leisure. We opt for e-filing, so they electronically file all our forms, and we simply mail in the confirmation page. Plenty of parking in this shared business park. Small comfortable lobby with refreshments offered for that first visit. Tasteful decor. Very clean and bright. I especially liked that our accountants office did not look disheveled in piles of paperwork and bursting file cabinets of the unorganized. Very business with personal touches of family. Years ago we learned the benefits of getting away from those do your own tax programs. Go with a professional if you want your money handled professionally.

Uses technology with clients and provides high level of service. I recommend Nichols and Company…read more Gwen is very supportive of Westerville Rotary and other community activities.