So thankful to Jose at JC Electrical for his quick response and replacing a burned up breaker for me on the spot! Great service, good price, and most of all peace of mind! Highly recommend! read more

JC Electrical - Repairing the breaker - Electricians Near Me - Stockton, California

JC Electrical was sent by American Home Shield, came to do A simple broke down wall switch control device repair jobs, JC Electrical was not able to preform this repair works for not understanding reasons. The repair works was done by another electrical company on-site for less than 30 minutes. do not believed i'll recommended this company to anyone. read more

AHS sent Jose out to deal with a garage electrical issue. He was scheduled to arrive between 8-10am. He arrived promptly a little after 8. He was quick to find the issue and get it taken care of. I love the efficiency! Both he and the scheduler were friendly as well. read more

Had this company come out twice for two different home warranty issues: electrical outlets and smoke detectors and was pleased both times. Eddie came for the electrical outlets and put my mind at ease when a previous electrical company who WS here for a free estimate completely freaked me out talking about "voltage drops" and fire issues with my outlets. He found an issue with two outlets and fixed both, including a GFCI outlet. The smoke detectors were investigated and replaced by the owner himself, Jose, today and I ended up having him do some other outlet work to put in a timer and a outlet switch combo he told me about for an area where I needed an outlet. Great company - honest guys who know what they are doing and decent prices and they work fast and do a great job. I've had so many electrical companies come by my house to give estimates and this one was as by far the best. read more

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I went through my home warranty company, AHS, and was lucky enough to have JC Electrical come to my home. They were quick to respond and to setup an appointment. The lovely dispatcher kept me "in the loop" as to when their technician Eddie (or Eddy) would be at my home. He arrived on time, asked questions concerning the issue and went right to work. He was able to fix my electrical issue, explained what he needed to do, and triple checked everything before he left. He was very knowledgeable, professional, considerate, friendly, and efficient. I highly recommend JC Electrical. read more

LOOK AT THE MANY 1 STAR REVIEWS and, then be afraid ... BE VERY AFRAID !! Unethical. If you have bad experience PLEASE report to BBB, https://www.dca.ca.gov/, (Dept of Consumer Affairs). UPDATE 1/17/23: Called AHS again today and told that this contractor JUST reported authorizing a repair that was originally requested on Dec 22nd, and has also claimed that they repeatedly tried to come out to my home and repair/return motor?!!! ... (so why would they just request authorization for repair if they reportedly already came by so many times). Now after all of the lying and back and forth they have told AHS today that they are refusing to do the work and would "bring my motor back". However, JC Electrical has lied on numerous occasions, telling AHS that they'd come by and I wasn't home, etc, etc, etc ... and In spite of all of the inconsistencies with JC Electrical's story, AHS is OK with this and saying that there is nothing that they can do with these people but for me to wait and continue paying my monthly fee. AHS is in fact saying that I must either accept this unethical contractor's work or AHS can pay me a stipend to find my own contractor, However AHS will never be responsible for that repair moving forward. WHAAA ... am I living in an alternate reality. I have a warranty with AHS with an unethical contractor that is not being honored. Of course I will cancel the AHS contract but I just want someone to know about JC Electrical ... and now AHS ... and their equally unethical business practices. Stay away from BOTH! ______________________________________________ My warranty company (American Home Shield (AHS) sent these people out on Dec 22. These people are a joke and should not be on anyone's contractor's list. This review is as much an indictment of AHS, the warranty company, as it is of the contractor. The JC tech determined that my exhaust fan needed replacement and took the motor. After several follow-up attempts at calling to find out status I contacted AHS. JC never picked up or returned any 's, yet every time that I called AHS, they got through right away. JC has told AHS so many lies in the process of my trying to get help ... from claiming that they'd talked to me and given me status, to ordering the part, to saying that they'd returned the motor and come by but i wasn't home ... and in more than 15 follow-up calls to my warranty company to complain; still nothing has been done. Never mind it's almost been a month and i am still paying AHS monthly charge and $100 service fee ... it can't be news to them that this contractor is shady. Not by looking at the many negative reviews below which state that this was the contractor that their warranty company provided. And good for the folks that have given 5's for service in the last month ... I guess they somehow figured out the correct return address for your appointment because they sure haven't been back to my house. Lesson, and I hope this is resolved soon, if you have a choice when your warranty assigns this one ... chose another one .... Otherwise, don't waste your time. Yes, there are 5's here, but look closely and you will see that the many instances of 1's and hassles associated with dealing with these people ... are not worth taking the chance on being one of the 5's. Trust. They are unethical in their business practices, and possibly in the quality of their work), who knows since they never came back. Also shame on any warranty company that continues to use this company after multiple complaints about their service and ethics (and yes, I'm looking at you AHS)! read more

JC Electrical - Unethical. If you have bad experience please report to BBB, https://www.dca.ca.gov/, County District Attorney - Electricians Near Me - Stockton, California

A warranty company used JC Electrical for warranty service and I am very pleased with their service. The appointment was made within the prescribed time parameters by a nice lady who was a professional. The technician arrived within the scheduled time slot. Jose is a professional and was able to solve our problems promptly. My experience with JC Electrical was a pleasure and when I need an electrician in the future, JC Electrical will get my call. read more

I was introduced to this company through a home warranty experience and was very impressed by their ability to solve my issue so quickly and willingness to explain it. I had them come out a few months later and replace almost all my light fixtures inside and out, including my pool lights. They were here for two days, and I could not be happier. Everything looks fantastic! They're friendly, helpful, fair pricing, and the quality of work is top-notch! I highly recommend their services! read more

***Update #3*** Had another electrition come out to double check this dudes work, and what a surprise. He found the problem. The panel is arching. But yet this dude said nothing was wrong. Just added the pictures. Like he told me, a picture is worth a 1000 words and a pictures speaks for it's self. ***Update #2*** So, recently my AC unit stop working, just stop blowing cold air. So once again I had to call my home warranty, so they sent now a HVAC tech to come out. So today the HVAC techs came out and guess what they found to be the issue.......THE BREAKER!!! The AC breaker went out do to the arching in the panel. The same panel that this electriton told my home warranty company was fine and was working as expected. So, the HVAC techs are forwarding the claim back to a electriton. Hmmm wiered. Again stay away. Terrible company. ***Update*** I really wasn't going to get into it on here...lol but since the business owner wanted to state false facts about my claim to gain sympathy for his "ethical business" I'd figure I'd rebuddle. He states that my home warranty denied my claim because "I" tampered with my electrical panel. First of all, I did not I bought the home like that. I'm not a electrician so I wouldn't even know how to do any of that, if I was then why would I need a electrician and second of all that's not why my home warranty denied my claim. When this electriton showed up he explained to me that he agreed with the first electriton that the panal not only needed to be replaced but needed to be replaced immediately because it was a Zinsco panel and they are known to be faulty and cause fires. Then when he pointed out the tamper he said oh man you are going to have to fight with your home warranty for this but I will put in my report that I do recommend the panel to be replaced. Then he went on to tell me a sad story about how he has to battle his warrenty company for his truck. Well when I spoke to my home warranty company they stated that they were denying my claim because this dude told them nothing was wrong at my location so nothing needed to be fixed. Again, shady business practics and very dishonest. Only reason why I am hear is just to insure my experience hits their star rating but upon reading the comments and this companys responses it seems like they take no responsibility. So. I will be posting my actual complaint on the better business bureau website. This company will tell you to your face that you have a problem but send over a report that everything is fine to your home warranty. But this should be no shock after reading the reviews. Stay away. read more

JC Electrical - Damage caused by arching - Electricians Near Me - Stockton, California

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Caused electrical buss on my panel - they replaced my outlet for my heater which caused the breaker to blow out and cause damage to my panel requiring a new panel. read more

JC Electrical - Electricians Near Me - Stockton, California

I had an issue with two light switches that stopped working a few months ago, luckily they were for a light and fire place we rarely use so I was not in any rush to get it fixed. I put in a work order with my home warranty company Old Republic Home Protection, they assigned a different electrician who after 10+ days never got in contact with me even after I called and had ORHP reach out to them again, the warranty company then reassigned my work order to JC Electrical. JC Electrical called me within the hour and setup a same day appointment. Jose was the electrician that came out, he diagnosed and fixed my issue within 30 to 45 minutes. Jose was great, he explained exactly what the issue was, confirmed the two switches worked perfectly, and was professional throughout the service call. I would highly recommend JC Electrical. read more

We had a problem with the GFCI outlets not working. I reached out to my home warranty company (FNHW), which assigned JC Electrical for the task. After 5 days of creating the service order, the service order got dispatched and Eddie came in today. He was wonderful as he explained the problem and mentioned what was required for the fix. He was able to figure out the problem in minutes ( Replacing a burnt Circuit breaker) and resolved it quickly. Apart from the service order, I had a problem with bad wiring in all the 3-way circuits that I had in my home and asked if he could take a look. Eddie checked that and took his time to explain the problem, and how to solve it. He fixed one pair of 3 way switches for free and I was able to fix the other bad wiring problems myself with the guidance that he gave. He also gave me his contact number, if I was stuck anywhere with the wiring (But I didn't have to reach out as the fix was straightforward). Eddie is very Courteous and Professional. I would prefer to do my future electrical repairs with him. read more

Assigned by our home warranty company and we arranged an appointment within 5 days. They were a no-call, no-show, and despite repeated messages left that day and subsequent days, we were never contacted again by JC electrical. They told our home warranty company that WE were the no-shows (talk about unethical), and we then provided our warranty company with footage from our security cameras to show JC electrical never came out that day or any other day. 0 stars, do not recommend. Worst customer service and unethical practices. read more

This company was called out several times on different properties that I have home warranty's on. Their technicians are lazy and look to do no work. So they always say secondary damage so they won't have to fix it. This is a terrible company. Do not use them. read more

If your Home Warranty service assigns this company for electrical work, beware! Take a look at the other, recent one star reviews - I'm now another unhappy and angry customer. Edit - 2/27, in response to the owner's comment below. I disagree with your version of the facts - for instance, I said that I was happy for you to reschedule after talking with the technician when he was back in the office. I got no response to that except "I don't know what to tell you." I do apologize for continuing to try to talk with your dispatcher when she refused to listen to anything I had to say. I was angry, and so was she. I asked to speak with you, and she refused. Still, there's no excuse, and I'm sorry I lost my cool. You say how disappointing it is to see reviews like this! I think you should ask yourself why you see the same types of complaints and one star reviews going back for years. You might think it's normal for any business, but I can assure you that it isn't. Here are a few that are repeated over and over by different customers: - You don't answer calls, or return calls after multiple voicemails. - The woman on the phone has an attitude, and/or hangs up on the customer. - There's a discrepancy between what the technician tells the customer, or what the customer understands, and what ends up in AHS records. - You don't follow up on existing issues that require a return visit. Your technician was great. I would hope that your customer service can also maintain a professional, friendly, and problem-solving approach. I'm also in business, and customer service is a critical factor in long-term success. This means listening carefully to your customers, and taking their feedback seriously. I hope you take this feedback in a positive way. I think all of those points above can be solved, and I'm happy to talk with you further. Feel free to give me a call. Robert --- original review My problem is not with the initial technical work, which was fine. My problem is with JC Electric's awful communication and customer service. Massive fail on their part. Summary: JC Electric didn't return multiple calls. When a return visit was set up, the technician had no idea what he was coming for. The documentation from the first visit was incomplete. The dispatcher insisted that since my issue wasn't on the work order, they had no responsibility. At no point did the dispatcher even hint at a positive resolution. Here's the long story, which you don't need to read. In short, to paraphrase another 1 star review, avoid JC Electric and save yourself the aggravation, at least until they clean up their act. -- more detail below We needed to have someone return to reinstall a switch that the initial tech didn't have at the time - he suggested that I call the following day, during business hours, which I did. No answer, so I left a voicemail. I left many voicemails over the next few weeks, with no response. When the second technician arrived, no one had communicated the issue with him, so he didn't have the part either. He called his dispatcher, and this is where things went south. Rather than trying to understand and resolve the problem, she implied that I was the problem. She basically stuck to these two points. 1. It's not on the work order. 2. JC Electric never got any voicemails from me. When I insisted that she respond to my concerns, all of which had been ignored, she, told me that the technician is leaving and will not return. She said that I would have to contact AHS and request another provider. We were both angry, and things got worse from there. I called AHS, who promised to resolve the issue at no additional charge to me (which is the right thing to do - thanks, AHS!). I did ask them to look into the pattern of customer complaints, and save future AHS customers from headaches like this. read more

This company has 2 technicians. 9 calls each a day. Thats about 360 calls a month. 4,320 a year. And for them to only have this little negative feed back speaks volumes. Great company and the technicians get everything done in a professional and timely manner. There's a reason why they are number 1 choice for home warranty. Top rated through warranty review sites. Yelp only shows the negatives. Highly recommended read more

If your home warranty assigns this place, run. Believe the reviews and do not let this company come to your home. They assigned a young man to come to my house to assess why the power on one side only of my house kept going out daily to eventually completely going out. Mind you - PG&E and another electrician came prior to me going through home warranty so I already knew what the issue was.. fast forward, the young man shows up, has no idea what the issue is. He's looking around my house, then he says he needs to call his boss. He turns off my power 7 times and then comes and tells me it's the main breaker that needs to be repaired. I told him PG&E and another electrician came and were able to pinpoint the problem so fast, that it was the main panel and this brand I have has known issues of failing & causing house fires. He proceeded to tell me PG&E AND the electrician were lying to get money because panels are expensive. So.. I called yet another electrician and they came out and said the exact same thing. The main panel is bad and is going to catch on fire. He had me do my own research to prove he wasn't lying and I did a quick google search and boom - these panels are known for catching fire and should be replaced asap. I told this back to the warranty company to tell JC and they still disagreed. They also NEVER answered any of their phones after I called like 5x. I don't know why these home warranties still work with this company. read more

They never pick up the phone or return calls despite leaving voice messages. And, they do not respond to emails either. Worse is they send incorrect and illogical report to warranty company messing your claim. They tell you something and write totally different stuff in their report. What they told me: "I had a short circuit at my property and circuit breaker did not trip. After fixing the fault, technician said that the circuit breaker is old and should be replaced. " Circuit breakers at my property are indeed old, not new. Report JC Electrical sent to HomeGuard HomeWarranty Company: "Rewired a short in the transformer above the sub panel. The customer is concerned because his 15 amp zinsco breaker did not trip, but the breaker did not trip because there was no need to. Rewiring the short fixed the issue and the breaker is new, no need to be changed out, the customer just wants a new breaker because it did not trip." Email I sent to JC Electrical to which they never replied: "Can you please help me understand why the breaker NOT tripping automatically is normal in this case with short, burnt wires, and neutral wire that became hot? And, how did you decide the age of the breaker calling it new?" I tried calling their office multiple times every day since the repair, left voicemails but couldn't get through and no one returned the call either. Sending them an email was my final attempt to which they didn't respond either. Stay away from JC Electrical and save yourself some inconvenience. read more

We had a very similar experience to Nishanth T in working with JC Electrical. JC Electrical was the company assigned by our Home Warranty Company (Fidelity) to evaluate the issue and Jose was the technician that came out. He looked at our main electrical box that had a wire that needed to be repaired due to being 50+ years old and reported it to the warranty company as the wrong issue and now it is being denied by our warranty company. When my husband tried to discuss the issue and get more information from him, his responses were very short and their was a language barrier. We had another very experienced electrician (not covered by warranty) take a look at our box before JC Electrical was send out by Fidelity, and he does not agree with what was reported to Fidelity. I have tried calling JC Electrical 3 times today and finally just spoke with the representative. I explained that the issue was not correctly described to our home warranty company and that he wasn't able to discuss the issue with my husband prior to sending off his report of findings due to the language barrier. She said she will send a message to the Supervisor, Jose and if he wants to return the call he will. Otherwise we can request a second opinion from someone else. I will give them a 2 star rating because they were able to come out within 2 days of receiving the request from Fidelity, but otherwise, I have nothing positive to say about the experience. read more

It's a fraudulent company. Technician came on behalf of AHS, who asked me cash to fix the issue. I deferred it and he later submitted incorrect information and service got denied. Stay away from this company read more

Eddie fixed everything that I needed, under my homeowner's warranty, and all with a smile on his face. Very good and friendly service. I would highly recommend them to anyone. read more

So we had two plugs and two switches not working, our home warranty sent out a elec company and after 11/2 hr didn't find the problem, in his report he said "possible " rat chewing threw wire with no prof. So they declined the work, so asked for 2nd opinion they sent out Eddie from JC elec. I swear in 5-10 min he found the problem bad gfi in one room. Eddie was on time very polite and professional, we found our go to guy if we need electrical work, Thank you again Eddie and JC elec Don read more

My warranty company assigned them to me. The woman who called said she was going to send someone between 7-9 am on Wednesday. She actually woke me up at 9 am. I told her I wasn't awake at that time and I would need her to schedule after 10am. She said she would let them know. I said let who know what? She said to have them send a different contractor them promptly hung up. When I tried to call back it rang a lot of times then went to voicemail. I do not know how they stay in business. Responding to the response from the business, it's absolutely ridiculous that your company can not accommodate your customers. I am a veteran with PTSD. I have issues getting to sleep. I also have trouble getting up in the morning. It takes 3 alarms to get me up by 10 or 11. The rudeness of the woman who called was totally uncalled for. I see other reviews with the same complaints; that the woman on the phone is rude and hangs up on you and also that she lets calls go to voicemail. Your response was to try to blame the customer instead of trying to fix the problem. I have a feeling that the response was written by her and Jose didn't even see it. read more

Service was requested through my warranty company, they cane out and saud it was not covered under rge warranty. We did what they asked us to do and I still have issue with my door bell. I am trying to reach them for more than a week now and there is no response at all . Hopefully someone calls me to let me know how I can go about this.. read more

Amazing work, on time , professional, very nice man explains everything I would recommend this company to anybody, so dedicated to his electrical work and his knowledge thank you Pat Van Zanten read more

It's a full week later and I have yet to receive a call back or response to my emails. The corroded outlet is still there and I now need to find another electrician to finish the job. Don't waste your time with this company. read more

**UPDATE** Spoke with the home warranty company about our claim and the report sent to them from this company; despite the electrician who came to the house and noted multiple code violations, the report sent to the warranty company (per the warranty company) stated there were NO code violations and it was an electrical overload issue only. Meaning someone is lying, and since this company does not answer their phone nor emails I am sure there is fraud happening somewhere. **END UPDATE** I have tried calling this company all morning with no ability to speak with anyone. I have read the reviews and this is the company that was referred by Fidelity National Home Warranty. I have been trying to get a report from them because I feel the warranty company is lying about them in my report which is why I am being denied service. The technician that came to our property agreed with an electrician I hired as a second opinion (events occurred that the 1 I hired came first though). I have emailed and I have tried calling and have gotten nowhere, so unless it is proven otherwise, it is possible that I was told one thing and when the report was sent to the warranty company it was changed so I would be denied service. What is the issue in question? Incorrect wiring that can cause my home to catch fire, the wiring and subunits are also code violations which JC Electrical did state which is in agreeance with the other electrician, but the home warranty company stated JC Electrical informed them of no code violations within our home. read more

Evelyn was so helpful in scheduling and Jose came out twice for two different projects and he did an amazing job! So helpful and efficient! Would def use the service again. Thank you! read more

Jose came out and fixed my lights. They worked when he left, but the next day they were out again. 4 messages, an email and 2 weeks have gone by and have not heard back. Had to get another electrician to come out and he said the wiring was done wrong. read more

JC Electrical was the provider our home warranty chose for a couple of electrical issues we had. The electrician notes that 2 dimmer switches were showing signs of failure, and was going to reach out to the warranty company. This was 4 weeks ago, and I haven't heard anything since. I've left 3 voicemails and sent an email over the past few weeks - no one has bothered to respond. I would not recommend. read more

I had very bad experience with them. I had an issue with electric circuit breaker. My work is assigned to JC Electrical through my home guard home insurance. But they never pick up the call. They don't bother to call you back even after leaving the voice mail. Stay away with this service. read more

I was assigned JC Electrical through my home warranty for electrical. A person came over and opened up all the switches and outlets to understand the source. He caused damaged to the existing switches and reported wrong information about the problem to the warranty. Didn't seem to be knowledgable at all and is not good with English as well. He was trying to escape fixing the issue mentioning that the issue might not be covered by warranty. Its become a night mare to work with Home warranty to resolve the issue because of the misinformation provided by JC Electrical. I would not recommend them at all. read more

After a horrible situation with another electrical company, over electrical outlets, and months of trying to convince my home warranty company that , after 3 months and having to get a 2nd estimate, I found out that the previous electrical company gave the wrong estimate, which made my home warranty company deny the work. Finally, I spoke with Tevin at home warranty company, and he recommended JC Electrical . Today, Eddie came by, and less than 30 minutes repaired the issue and was friendly, professional, and efficient. Finally got the correct work done, which was not going into the walls and changing the panel. Thanks to the honesty of Eddie, the job was done. I'm so happy, Houston. I have power! read more

I have a home warranty and have had mixed experiences with getting issues resolved (not with this company, but with others) . Eddie from JC Electrical was wonderful. He was very professional and showed up, listened to my concerns (a little vague) and we talked through some potential problems. I appreciated that he met me where I was regarding electrical power surges, older electrical (not grounded), and voltage requirements. We were able to resolve the issue in a timely manner. This guy should get a promotion or spot bonus! read more

Home insurance sent me the same electrician from JC Electrical two times to investigate crackling, sparkling noise from my electrical box. First time he changed one burnt breaker, but didn't check any of the other breakers or test the appliances prior to leaving. A recall order was issued and the same electrician came out. This time he changed another breaker and was going to leave. I asked him to check all the breakers, which he did and found them all to have nearly burnt out (his words) He changed them all. Again no voltage meter check No appliance check... he leaves. I turn my oven on and the 40 amp breaker starts popping and smoking my house smelled like fire I called him and he said sorry I left I can't come I'll call a supervisor. The home insurance chose to get with a different company. The electricians name was Jose and I checked on the camera. He did not do what a licensed professional is a expected to do. Prior to him chanting breakers my box did not smoke and nearly start a fire. Terrible service stay away from JC Electrical. They should have sent someone out immediately instead of leave me with a smoking box. Major fire hazard. Thanks for nothing. read more

We had a partial power outage. PGE came out and determined that their feeder line to our house were working properly. They determined that the top breaker switch on our panel had failed. Eddie from JC Electrical came the next day and replaced the breaker switch in about 20 minutes and our power was restored. Eddie was on-time, polite, and knowledgeable. read more

It is always a gamble when dealing with home warranty and not having options with your servicer. I had emergency electrical that needed to be done and hit the jackpot with this company. They fit me in within a couple of hours of submitting the request. Jose was so helpful and fixed everything in a timely manner. He answered a ton of questions and we will definitely be using him for future projects. read more

We were connected to JC Electrical via First American Home Warranty. Smoke was coming out of our breaker panel so we had to shut off power. They were understanding of our situation, and were fast to schedule a visit (the next business day). They were very communicative through the process, and very effective in resolving the issues. They quickly changed the faulty breaker, and replaced our smart dimmer switch. Especially, Jose was great at communicating, explaining, and answering our numerous questions, so we felt that our concerns were addressed when he left. Our problems seem to be solved so far, making us happy clients. I will update this review if any other related issue arise. read more

Not sure why this company has so many one star reviews, but it seems like the customer dissatisfaction is misplaced. It looks more so like it pertains to issues with the insurance rather than the company itself. Personally, I had a great experience with this company. Jose has excellent customer service and I could tell he has years of experience, as he fixed the issues with our light fixtures promptly. He is very professional and approachable. Overall, I definitely recommend you give them a try and don't let yourself get swayed by the negative reviews. read more

Please do yourself a favor. If your home warranty has assigned JC Electrical, call your home warranty and cancel your request, then request an alternative company. JC Electrical provides the worst customer service and will close a service request without even explaining why. read more