The work was sloppy. For example, the electrical conduit used to run power to the radon fan was not…read morestraight or plumb and the electrical box was tilted. The covers on the sump pits were literally kicked in half (as opposed to cut straight) and then installed around the sump pits with concrete screws and clear caulk haphazardly applied. Also, the receptionist was extremely rude and impersonable every time I called.

Anyone that has a semi-finished or finished basement needs to get their home tested for radon even…read moreafter the initial inspection when buying a home. Get the Airthings radon detector and it'll give you short and long term readings. Radon levels change depending on the season and time. Once I realized the levels in my home were rising, I called Professional Radon Systems for a consult. The owner, Eric, came out to my home to determine where the radon mitigation system could go and showed me how and where the pipes would be routed. He sent me a quote later that day by email and I scheduled installation a couple weeks later. The install took less than a couple hours, and the crew that came were very courteous. They ran floor coverings down to my basement so they wouldn't track in or out any debris and they cleaned up after themselves. They showed me what to keep an eye on to make sure the fan was working and provided some documents. This whole experience was very nice. I'm grateful to have a liveable basement now. Thanks Pro Radon Systems!

After another recommended contractor never bothered calling me back, I requested an online quote…read morefro DuPage Radon Contractors. An excellent exerience from start to finish. Tim the designed called me back the next day and scheduled an appointment to come and assess the housse. Our radon level had been testing between 6 and 8. Tom did a thorough assessment inside and out and created a proposal including a sketch of the installation, including the EXACT cost, which was just under $2000 - very reasonable. I was impressed that they use a large diameter downspout (matching our existing downspout color) extending to the roof line instead of PVC pipe. They also install a housing over the outside fan unit which looks great. They also seal the sump pump with a new lid and seal all the cracks around the perimiter of the basement. The technician Jorge came out two weeks later and performed the entire install. He was amazing! He explained everything, and left it all very clean. Very professional and courteous. I retested the radon level a couple of days later and it tested at .27!!!!!I HIGHLY recommend Dupage Radon Contractors. You will not be disappointed.

The motor in my radon fan was failing and needed replacement. It is less than 3 months outside the…read more5 year warranty. I called DuPage Radon and the very nice woman who answered the phone made it sound like they might cover it, but when she talked to her boss, he said no. Their quote to replace the unit was $400 (they were originally paid approximately $1,200 five years ago) and the soonest they could do it was New Year's Eve. I was able to find the exact same model radon fan at Home Depot for $150 and it literally took me no more than 15 minutes to remove the old unit (and I've never done this before). I'll install the new one when it arrives in the next few days. I don't know about you, but $500 an hour for labor seems excessive to me. Obviously I'm in the wrong profession. Meanwhile, I'm going to remove the DuPage Radon sticker from the cover just out of spite.

I live in a ranch home built in the 1950s - a fairly common build for the Chicago area. ARC…read moreprovided a quote ( without visiting our home) that included the following sentence, "Please confirm exterior walls are framed 2x4". I told the rep that other companies have inspected our home and stated that our walls are suitable for blown in insulation. ARC never came to visit our home - while their competitors did this as a standard account management cycle. Fast forward to this week, I was ready to sign the agreement and pay the deposit - the rep asked me to confirm the 2x4 framing. I asked him how he wanted me to do this - he suggested I drill pilot holes in each wall or pay a 3rd party to do this and that ARC was not responsible for verifying the details of our home. Not responsible for validating a critical project detail before having you customer pay thousands of dollars?! Extremely poor customer service and frankly, a lazy sales team. I am sure the crews doing the work are great, but the accounts team could use a refresh. I will work with a competitor unless ARC has employees willing to visit their prospective customers!

ARC Insulation came out during the summer to insulate the crawl space that's located under my…read moreden/tv room - I wanted to wait for the cold weather to come before I gave a review - I must say that the insulation made a huge difference- my den/tv room is much warmer now The workers did a really nice job They were polite and courteous and the did a nice cleanup afterwards I would recommend this business

Very reliable!! A friend recommend me to use their services…read more My friend had a few mold issues in her house and she was very happy with their work. Bob was on time he was Very patient and answering all my questions. And he checked a few spots in my apartment and said that I don't need anything to be done because it's not mold. While a different company came and wanted 10K for no reason. I wanted to pay him 20$ for a visit he refused to take it. He said their company don't charge for a checkup. This is a kind of guy you WANT to do business with. TOTALLY RECOMMEND!!!

We got a quote from AllPro for mold remediation - and they were in there the next day. It took them…read moreone day to do our basement and our attic. The guys were also super friendly. We called them originally because a neighbor recommended them. Thanks Allpro!

We are having our seven year old tub and tile replaced, due to mold growth behind the tile. Our…read morecontractor tried to tell me that the mold on the exterior wall was just a "mold stain", even when I told him that I know that "dry" mold is not "dead" mold. He planned to put an outdoor mold and mildew remover (that is supposed to be pressure washed off ten minutes later) on our particleboard wall and follow up with a mildew cleaner. I told him that was not acceptable treatment of the mold and dangerous to our health (per a call to the manufacturer). He told me I was "overthinking it". A friend used Above Board several years ago and was extremely satisfied. Barton was able to come out quickly, knew what type of mold the "not just a stain" was, and treated the area with a commercial grade indoor product, followed by a sealant. His experience and knowledge were evident. I am so pleased and relieved that our mold issue was treated correctly by someone who knows what he is doing. Don't listen to your contractor. Get it mold handled correctly by Above Board.

Poor customer service. Could be more friendly and efficient, still waiting for a call back.read more

They took our 2 area carpet rugs and haven't returned yet after 3.5 months already…read more After 1 month I start calling, they do not respond to my calls and voicemails, I asked at least to bring my rags back in the condition it was taken, but nothing. Currently we placed a police report. Don't get involved with this people!

Rob was great! Very fair price and very professional! He offers 10% off your first cleaning, and we…read morewere so pleased with the respect he showed us and our home! Would definitely recommend to all family, friends, and Yelp enthusiasts!