The motor in my radon fan was failing and needed replacement. It is less than 3 months outside the 5 year warranty. I called DuPage Radon and the very nice woman who answered the phone made it sound like they might cover it, but when she talked to her boss, he said no. Their quote to replace the unit was $400 (they were originally paid approximately $1,200 five years ago) and the soonest they could do it was New Year's Eve. I was able to find the exact same model radon fan at Home Depot for $150 and it literally took me no more than 15 minutes to remove the old unit (and I've never done this before). I'll install the new one when it arrives in the next few days. I don't know about you, but $500 an hour for labor seems excessive to me. Obviously I'm in the wrong profession. Meanwhile, I'm going to remove the DuPage Radon sticker from the cover just out of spite. read more

DuPage Radon Contractors - Radon Fan cover - Environmental Abatement Near Me - Warrenville, Illinois

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What a great experience! A visit to my home was scheduled soon after my initial contact. Ben performed an inspection of my home and shared a detailed proposal for the installation of a radon remediation system. He explained the reasons for the design and patiently answered my questions. Then, he provided me a proposal. I felt the price was reasonable and scheduled the installation. On the day of the installation Ruben and Tony arrived around 9 AM in a DuPage Radon Contractors van and introduced themselves. They told me they expected to complete the installation by 3 PM in the afternoon. They appeared to work diligently in the basement and garage, competing the work around 4 PM at which time Ruben took me on a tour to observe the new, functioning mitigation system. I couldn't be happier. The radon readings on my tester immediately started dropping and now measure under 1.00. I would highly recommend DRC. read more

After another recommended contractor never bothered calling me back, I requested an online quote fro DuPage Radon Contractors. An excellent exerience from start to finish. Tim the designed called me back the next day and scheduled an appointment to come and assess the housse. Our radon level had been testing between 6 and 8. Tom did a thorough assessment inside and out and created a proposal including a sketch of the installation, including the EXACT cost, which was just under $2000 - very reasonable. I was impressed that they use a large diameter downspout (matching our existing downspout color) extending to the roof line instead of PVC pipe. They also install a housing over the outside fan unit which looks great. They also seal the sump pump with a new lid and seal all the cracks around the perimiter of the basement. The technician Jorge came out two weeks later and performed the entire install. He was amazing! He explained everything, and left it all very clean. Very professional and courteous. I retested the radon level a couple of days later and it tested at .27!!!!!I HIGHLY recommend Dupage Radon Contractors. You will not be disappointed. read more

Steve and Tony installed the mitigation system in our home. They were very professional , explaining what to expect and went over how the system works when they finished. They also cleaned up after the installation. I highly recommend this company for this type of service. read more

4 technicians, Jorge, Steve, Chet and Tony were all professional, courteous and polite. We had to delay them for 1 1.2 hours but they were so obliging. Sat in their trucks and waited. They worked great as a team and very efficient. Explained thourouly what they were going to do. When completed, cleaned the basement great. Also explained the system. We would definitely use/recommend the company. these were four great employees read more

These guys are professionals. I recently got a radon detector and was surprised to see the meter read above the recommended threshold. In my worried state, I wanted immediate remediation and called up Dupage Radon Contractors and left extremely happy that they not only educated me on what the values mean, they also taught me the process, the timeline for any potential remediation and most importantly, they did not take advantage of my emergency to make a quick buck as many contractors might do to worried homeowners. I trust these guys and plan on using them for any potential solution. read more

We had DuPage install a radon mitigation system in our house a few weeks ago and have been very satisfied with the results. They were able to cut our radon level in half. The price was very reasonable. They took time to come up with the original estimate so there was no surprises that arose during installation. Installers did a great job, finishing the installation in just over half a day. They cleaned up the work area after finishing. I'd recommend DuPage if you have concerns about radon levels in your home. read more

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Great experience!! Today Ben came out and was behind a pleasure to chat with. He was on time, very polite and professional. He was here for maybe an hour or so and was very thorough. He did his thing and explained every step of the process. He offered not only the estimate, a map of what/where the work would be done and the price was very reasonable The best part was he wasn't pushy at all! He briefly went over the add ons offered, let me take my time to think about them and they'd be happy to go into detail if I was interested. I told him I was planning to get additional quotes, he didn't deter from his pleasant demeanor or professionalism one bit. He said something along the lines of understandable and offered to assist in anyway or answer any additional questions. No dramatic upsell or pressuring, just an overall great experience. Even if a company comes in lower, this is the company for me! read more

I had a Radon system maintenance appt today. Jorge Lopez was my technician. My Radon system fan was no longer working. I suspected a critter had fallen down the ejection riser leading up & out to the rooftop. Jorge disassembled the outdoor fan assembly & found a big, wet, dead, smelly squirrel curled up right on top of the fan. Jorge replaced the fan & outdoor electrical switch, reconnected the electrical wiring, sealed up the joints with glue, checked & readjusted the electrical wiring in the basement, & went up on my very high rooftop to install a critter guard at the top of the ejection riser. Jorge was awesome--friendly, personable, professional, knowledgeable, thorough, helpful--just an overall great technician & really nice guy! My Radon system is working again, everything is glued & caulked, & the riser outlet is now sealed to squirrels & birds with a critter guard. I highly recommend Jorge Lopez & DuPage Radon Contractors! Great job, thanks! read more

I'd Like my $150 back A few years ago I heard a critter trying to scratch and claw its way out of the upper vent of the radon system this company installed when we first moved in. Techs came out took the plastic fan shroud off and "checked" the system - No critter detected. The next day I heard it again. A week later the smell told the tale. I ended up pulling the shroud off myself, removing the decomposing squirrel carcass and replacing the fan. I wouldn't call this company for help if my system was on fire. read more

After having another company, come out and tell me, it would be too complicated to install a radon system because of my foundation, DuPage Radon contractors came out with a solution. It was very cost-effective , they were on time and did the job exactly like they quoted. I would highly recommend them. read more

Terry activated our passive radon mitigation system today. It was a complicated job, requiring accessing pipes behind a wall and crawling through our entire attic. The job was estimated to take 4-6 hours and he completed it in an hour and a half! He was terrific to talk to, very knowledgable, and super professional. I have complete confidence in Terry's work and I'm so glad I called DuPage! read more

Terry from DuPage Radon Contractors did an excellent job. The task was professionally completed in a timely manner with extensive explanation of the process and what to expect going forward. read more

DuPage Radon Contractors - Internal tubing - Environmental Abatement Near Me - Warrenville, Illinois

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We had Dupage install a radon mitigation system. They took the time to come out before hand to give us a price so there would be no surprises. They were thorough and did a great job and were professional. Someone is always in the office during office hours so you don't get a live person. I would highly recommend them. read more

The entire process from start to finish was great. The work was executed in a professional and neat manner at a fair prices. Our radon levels have now dropped 95%. Would strongly recommend! read more

DuPage Radon Contractor in staler Ruben was fantastic. He was able to install the fan to make it the least noticeable as possible. Their use of aluminum downspout as the vent stack and the cover over the fan looks much nicer than a pvc pipe and exposed fan of other companies use. They even came in with lower in price than the other company that was recommended to me and that uses the less esthetic system. My radon number went from a from a 12pc/u to a very low 0.5 pc/u in only a few days. read more

Just had DuPage Radon Contractors install a system in our home. They provided thoughtful design options that met our home needs and my general concerns. Steve and Jorge were the two techs assigned and they did a great job! They answered all my questions, were friendly, thorough, clean and the system looks great. I would recommend DuPage Radon Contractors to others. read more

Rubin and Brandon came out to install our system on 3/14. They were both on-time and professional throughout the installation. They worked quickly, were clean, did a great job explaining how it worked, and answered all of my questions. The system was competitively priced as well. I've worked with many contractors, and it's not common to get all of these from one company. My radon levels are close to 1/4 of what they were before within a week of the installation so I know it is working well. read more

Shockingly poor customer service. I called requesting a possible servicing of my unit. I didn't know who installed my unit, turns out it was not this company. Can only the company that installed the unit come to service it? I wouldn't know because she was too busy sighing under her breath and telling me that she doesn't know anything about my particular unit, to inform me of how this process works. Don't want to make this review too long or mean, but I was surprised by her poor treatment and communication. read more

DuPage Radon installed a radon mitigation system for us on 10/24/22. The work was done quickly and cleanly. The technician was knowledgeable and professional and answered all our questions. We are very happy with the work they did and highly recommend them. read more

Great, very professional crew. Exceeded expectations for installation and clean up after that. Explained everything. Post testing results excellent - taking pre-mediation average results from 5.0 down to .3. Would recommend and use their services again if ever needed. read more

From estimate by Brendan H. to install by Steve and Brandon, process went smoothly. Each of the gentleman were professional, courteous and made sure I understood the whole install. I appreciate dealing with this high level of customer service. read more

I'm extremely pleased with the service & value I received from DuPage Radon. We used them about 20 yrs ago when we purchased in Naperville and recently again when we moved to Sugar Grove. Alex & Brandon were our installers and they did a great job with the installation, explained the entire process and made sure we understood how the system operated. They were in & out in less than 4 hours for an extremely competitive price. I will continue to recommend them. read more

Rubenn and Brandon were terrific! They took the additional time to ensure we had a system in place that didn't detract from the useful space i wanted. The install looks perfect and they were considerate and informative. Would highly recommend this company and this crew. read more

Price was great and their work was even better! Dave came out, talked me through the whole process, and did some very impressive work. Given the construct of my home he needed to work around a few items but was still able to snuggly fit the unit on the side of my home. Honestly it's barely noticeable. Overall I was really impressed and definitely recommend them. read more

Dave installed our radon remediation system this week. He was very professional, explaining everything in detail before starting the job, and made sure all my questions were answered upon completion. All locations he worked in were very clean upon completion and the system is working great! read more

awesome job. my wife appreciated the rug on floor ! Would highly recommend as pricing was also very fair

I returned home from a business trip the first week of December to water noise. I couldn't figure out what it was but it sounded like I was aboard an ocean liner -- lots of waves. After some investigating, I discovered it was coming from the radon mitigation unit. I moved in the house a few months ago, and radon mitigation was part of the inspection terms. There was a huge sticker w/ the name of the company, and the name of the service person on the unit downstairs, so I called on Sunday (not really expecting a call back) and Anita called me back first thing Monday morning. Score one point already! Anita runs a tight ship...She doesn't mess around and she's there to solve problems. She asked if she could send someone out at 1pm THAT DAY. Mike came at 1 pm and explained the situation, then fixed it. He said if the fix didn't work, they would need to send 2 guys out to do the second level repairs. I committed to call Anita back to give her a progress report either way. 48 hours later, the sound was back. I called Anita and again, she sent out a crew THAT DAY (literally within 2 hours!). The crew members are lovely -- really professional, polite, answer all questions, kind and friendly -- and they work efficiently and quickly. Ben said he is pretty sure they fixed the issue but if it doesn't, I am not worried about calling Anita back at all. This company was wonderful to work with, AND they did not charge me -- they said the system is so new, it shouldn't be giving me any problems. They were able to look up the timing of the work they did on this house by the address and stood by their original craftsmanship, even though I was not the one who hired them. It's really wonderful to have a company who is committed to integrity and ethics in their workplace. My experience was absolutely FANTASTIC, and I am a very tough customer. Highly recommend! read more

DuPage Radon is an outstanding company to work with. David installed the remediation system in our home and his professional work and customer satisfaction was amazing. I will be using them for future sump pump service as well. Thank you so much! read more

Had radon mitigation system installed by Rubenn today. He did an outstanding job and was as professional and polite as can be. Price was right too! Highly recommend DuPage Radon. read more

The greatest find ever!! I needed immediate service. I called the most reliable company I know, D/R Services Unlimited in Glenview, IL (recommended to me by NARI) and asked Lance who hires and knows the best professional tradespeople in the Chicagoland area. He told me to call DUPAGE RADON in Warrenville, IL. I spoke with Anita who was interested in helping me (because of high radon levels and a deadline) and in 2 days the radon mitigation was completed. She is the perfect person to be the first contact with DUPAGE RADON! She described in detail what needed to be done that I thought she was one of the techs!!! It's the ONLY company to use. read more

I currently use and have used DuPage Radon for all my real estate clients. They are 100% professional from start to finish! Their system is 100% reliable and great looking! The radon re-test always have amazing results - way below 1.0! They are very accommodating when making an appointment to come out and give an estimate and installing the system in time for closing. The best of the best in my book. Jeff Stainer, Broker Re/Max Action read more

DuPage Radon Contractors were phenomenal to work with. Their estimator was polite, punctual, and capable of answering all of the questions we had. When he left we understood all the work that would be done, how much it would cost, and we were confident that we were in good hands. The day of the installation everything went off without a hitch. He was very professional and courteous. Though he had to drill holes in our foundation to install the piping. He was able to leave our basement spotless where he had worked. Before he left explained to me all the entire radon system. His explanation left me confident that I could monitor the system to ensure its continued function. We are looking forward to living a long happy life without any worries about radon. read more

very professional and great service! our radon level dropped from 8.7 to 0.2 within couple days and has stayed very low ever since. We were moving to this new place and he even helped us test the sump pump, installed and sealed a very nice sump pump cover, and gave us very useful advice on how to maintain it. Above all the owner is very friendly and hard-working. Highly recommend this company if you need to install radon mitigation system. read more

We spent $1200 on a mitigation job with DuPage Radon so you would think this company would actually finish the job in its entirety. They broke a part on our sump pump and before they left they mentioned it and told my husband to fix what they broke and to make sure he screwed the lid on the sump pump when he finished. Because who wouldn't expect the customer to finish what you started?!?! I called and talked to Jim and he was not apologetic about the work only that I was upset. Worker came back out the next day (without calling to verify if someone would be home) to fix it...and was full of attitude and EXTREMELY rude. DO NOT EVER USE THIS COMPANY! What a joke, treat your customer like crap and do a half-assed job because they are at your mercy to have mitigation done before their house sells. read more

Very professional experience with this company. Estimator told me what to expect and the amount of time for the install. The installers came on time and to my surprise, finished almost to the minute of the estimated install. They worked very hard and did a nice job. Left no mess and explained what they were doing and why. Gave me a tutorial when finished. Very pleased with overall experience and the final radon number dropped to where they suspected it would read out post the installation. Bob. Naperville. read more

Update: Received a call today from the company to apologize for the poor experience I had (thoughtful, albeit 10 months late). Nonetheless, I feel obligated to give them one more star for their effort. I still would avoid Mark if I used this company. read more

Excellent customer service! The quote that was given to us was very competitively priced, and the two technicians(Dave and Larry) that came to our house were very friendly and professional. We are very happy with our system and would recommend them to anyone else. read more