I am sharing my experience in the hopes of preventing others from experiencing anything even…read moreremotely similar. I brought our Range Rover sport in to have it wrapped, at first all seemed well. The installer Andy was extremely friendly and very attentive, unfortunately he was new to this specific wrap material, and there was also some damage caused to a few trim pieces along with the vehicles paint. The damage was caused by the cutting blade used to trim the wrap material, in short the results were less than desired. A separate employee EJ overlooked tightening our wheels properly which we thankfully discovered while filming the poorly wrapped vehicle, we immediately torqued the wheels to the correct specifications. Separately, he left several trim covers without re installing them, basically just poor quality control in my opinion. A simple checklist would probably prevent most of this from reoccurring. We brought the vehicle back in for a second try where they replaced a couple panel sections of wrap material, and revisited a few other areas with minimal improvement. At this point the owner Mike reviewed the vehicle and mentioned he has used this specific material more than 50 times and he would make things right. After leaving the vehicle at the shop, the third time, the owner, Mike the owner made some corrections to some less than perfect areas, he also replaced other areas with a Lesser quality wrap material, which did not adhere properly. The owner Mike then proceeded to cover the damage, plastic trim pieces on the vehicle in an effort to disguise the damage in a very deceitful matter rather than replace, and correct the situation created by his staff, and now himself. After communicating with Mike over the phone and sharing my dissatisfaction with the vehicle wrap and the completely draining process, he assured me he would make it right even if it meant rewrapping the entire vehicle once again. I brought the vehicle in for a forth inspection in which the owner Mike was extremely defensive, aggressive in nature, and condescending. The conversation became somewhat heated at which point I stated I would much rather have the wrap removed and receive a full refund, even if we were not compensated for all of our lost time dealing with the entire process. The owner stated during a shouting match that he would gladly remove the wrap, but he would not refund me my money, this is where things went really south, and I elected to leave the establishment and will seek full compensation through all legal avenues available. I highly recommend everyone avoid doing business with Mike, or his wrap business.

Simply put I will not let anyone else touch my Tesla. From the first time I went in for a quote for…read morea chrome delete Mike (owner) and Ron treated me like family. They have always bent over backwards to insure a great customer service experience. I have taken my car back to them for everything custom touch I can dream up and the have never disappointed!