Gave me sound advice and took away my old appliance. Have used Henry's before also. Was responsive.read more

Kenneth was very professional. Upright full freezer wasn't freezing properly. He inspected it and…read morereplaced a defrost timer. $109 for the part he had on hand thank goodness. We live in the rural area so he had an hour of travel time in there. A new freezer would have been $1400 and we couldn't find one to match our Full Refridgerator. The bill was $379 total. Would definately recommend,

We recently purchased an electric car and requested a home charging station information with…read moreAssured Electrical. He provided a thorough explanation of the home requirements prior to the vehicle's delivery. Once we received the vehicle, we were able to make an appt for the charging station setup in our garage. Overall, it was a great experience. He was very professional and friendly. We had the station setup in less than two hours and haven't had any problems. Awesome customer service and it was a great price as I compared it with a Baton Rouge prices. We are really happy with his work!

Can't say enough about the job completion time and Customer Service and support. They really care…read moreabout customer satisfaction and their work!

Hello everyone, so my fiancée called these people for repair on her appliance. The service charge…read morewas 100 dollars, which meant a "technician" drives to your home and simply takes a picture of the serial number and says "we will be in touch". Afterwards the appliance repair is almost $1,000 dollars... combined with labor. They say that your 100 dollars will go towards it but why? The whole purpose of an "appliance repair" is for what? To avoid having to pay money for a brand new entire appliance. I went to the business and voiced my concerns and that a refund for the 100 should be given. If not then I will do whatever I can to inform people to never use this business again. The secretary even agreed with me and said many are very unhappy with their service and told me that the 100 dollars could be refunded. She also informed me that if a check was done then the check number should be on there, well it wasn't. I told the lady "I feel that this was a scam, people are depending on you all to provide them with a service because they need your help."the lady agreed and said she must speak to the owner first about the refund. Ten minutes later the owner calls me and accuses me of threatening them. I could not even speak to this gentleman at all, he was very irate and talked over me continuously. He threatened me with going to my supervisor to accuse me of threats. I informed him with "sir, I am a customer. If have an unsatisfactory concern then I bring it to you. That is not a threat sir." He refused to give me my refund and hung up on me. Their office absolutely reeked of marijuana as well upon the secretary allowing me to come in. Ladies and gentlemen of CENLA? DO NOT use these people... I encourage all to spread this message. Take your business and your money elsewhere to people who enjoy providing you with a service and is honored to be receiving your money. Dependable Appliance is far from dependable or professional.

The best service I've experienced!! Same day repair on my grandmother's refrigerator and the…read moresecretaries explained everything so throughly! Will be back for all of our future repairs.

Nice guy but some serious price gouging. Charged me $89 for a service call, which was fine, but…read morethen charged me $70 per pound for Freon that cost him less than $10 per pound. Insane. Please his spouts his "the Lord has blessed me...."as he rips you off. Gave a quote for a new AC and it worked out to about $4000 in labor to install. If I wanted this kind of price gouging then I would've used Southern Air. They're ripoffs too but at least they let you finance their insanely inflated prices. This guy won't be in business long if he keeps doing this. Seems to me like he needs to reread his bible....especially the parts about greed.

In all my years of dealing with Professional companies for different services, this young man, Adam…read moreMcCoy with Mackydo's HVAC is the most well mannered and most efficient individual I have been BLESSED to encounter. I called and received service on the same day, to accommodate a customer is rarely found today. It's usually about the $$$$ His rates are VERY reasonable, ( I believe less than larger companies ) Very informative and knowledgeable and professional. I am grateful, and am excited to watch this business grow!!!

I am not a native of the ACA service area, so I had to start from scratch when the problem with a…read morewater heater occurred. After calling several companies where I got no response, or a maybe I can come in two days response, I called ACA. The lady that I spoke to was very accommodating and knowledgeable. She told me a technician would contact me. And just a few moments later, I did get a phone call from a technician who asked me pertinent questions and obviously knew what he was talking about. The technician worked with me and met me at a time that I could get away from work. He showed up exactly when he promised. Being that he was very knowledgeable, he had the issue resolved in record time. The charges were extremely reasonable, especially considering that this was done on a day of very inclement weather when most companies were considering it an emergency only day. In short, in the future, I will not hesitate to call them for any plumbing needs that I may have.

We live in a large home nearly 100 years old in the Garden District. We were looking to get more…read moreroom added to our breaker box, possibly update wiring and fix the wiring in 2 rooms. Jeremy came out to speak to my husband and I, check out the home, hear out our concerns, and understand our needs. He immediately came up with a game plan to tackle our issues and saved us a ton. (We had previously paid Gunn Electric to come out to do the same. They charged us $400 to come out and look around, promised to come right back to do the work and never did.) Jeremy and Brian Electric were extremely professional, kept in contact with us throughout the process, and when they hit difficulties and problems, came up with alternate solutions, got the job done when they said and Stuck to the price they said even though it meant after supplies and labor the would only break even. We will definitely use them for our other electric needs as they arise and would recommend them to anyone. Calling the company, Jeremy coming out to our home, the crew they sent: All great! Thanks again!

They came and repaired my busted pipes and they were very professional . I would recommend them to…read moreanyone that has a problem with leaking pipes

They properly repair my outside faucet after a no good handy man did a extremely poor job.read more