overcharges and has recently deleted allot if my channels/ service to get me oninternet which i…read moredont need but steadily charges 60 plus dollars for basic cable but greed seems to make them happy. it happens overnight and with no notice i am going to cancel them completely and get an antennae...

The only reason they got 1 star is because I had to! I'd rather burn all their equipment and throw…read morethe garbage in the yard of the ceo! Absolutely the worst internet service phone service customer service and technicians I have ever had to look at speak too or deal with. the very unprofessionalism I and many others have experienced in Pineville Louisiana alone is unbelievable. The over seas non English understanding rude obnoxious outsourcing you guys have is the worst! Pineville do better because what you have is a company that refused an elderly man and a deaf woman their special needs phone because he said they don't do that anymore. That's discrimination! And the carpet the tech ruined not to mention the glue the drilling and mess he left saying he'd return tomorrow then on the way out the door he says Oh yeah I'm off tomorrow I can't come back for another week. Disgusting and sickening the elderly and special needs recieved dishonest and cruel treatment from Optimum and its employees that is being reported to several government and state officials. Do better optimum because right now you are trash and ripping off people all over. Trash

Delta Tree Service is cutting tree limbs near my property. Their truck is parked in the middle of…read moremy front yard without my permission. A workman claimed that someone from CLECO had obtained my permission to park in my front yard. I am the homeowner, and no one contacted me from CLECO. I would have given the tree service permission if they have asked.

Power outage at my house and 2 of my neighbors because of a blown transformer. We are told we would…read moreget power in 30 hours. Not acceptable service for the amount we are charged every month for a storm fee.

I have fiber internet through T-Mobile/Vexus in Pineville. The speed is great and the staff I've…read moreinteracted with is friendly. I cannot recommend you purchase their services though. They're unreliable and consistently goes down making any other positives irrelevant. On top of that, they prioritize new installs over fixing their broken network for already paying customers.

The TMobile service is superb at affordable prices. However, the staff seem incompetent (or…read moreintentionally negligent). It can be a direct reflection of the leadership and training at this T-Mobile store. Or it can be a theory that the staff just doesn't want to do their job correctly. Someone at this branch needs to hold everyone accountable before it spirals down to being closed. And I really hope someone steps up and properly train the staff here. Based on customer experiences, this applies to regional management as well. As a prior customer service specialist for a cell phone, the incompetency at this branch is unsatisfactory. If the manager can see this please leave your contact information. I would like to have a face to face conversation or atleast give me the number to someone if this out of your scope of responsibility.

Limited service area Only offer service for iPhone 12 and…read morenewer A little less expensive

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