I wish I could give this place 0 stars. They don't answer the phone as if they're busy we know they…read moreare never busy. Everything they sell is fake, they charge you high prices for fake inventory. The glue is fake, the relaxers, hair dyes and all. Do not shop here unless you are purchasing braiding hair

Great customer service and a plethora of beauty items to choose from. If you can't find it at First…read moreImage, it's not worth looking for!

1st off: I love shopping at this location, however, today was not the day…read more I and another customer were standing in line waiting to be helped. A young lady, either teen or very early 20s, was helping another young lady at register 6. After she completed the transaction, I waited to be called up. The cashier walked away & began putting away hangers(?) until the customer she had just helped, returned because the alarm went off. She removed the security tag, the customer walked away and I still waited to be called. After 3 seconds, I began to walk towards register 6. Immediately, the cashier looked up and said a little sternly, "I'm not open. I'm closed." I responded, " Oh, you aren't? Then who's open?" No response. She put her head down and began gathering hangers. I asked again, "Who's open?" Still no response. An older woman, with her hair parted in the middle, wearing a bun or ponytail, working in the same area said, although not making eye contact, "She's opened over there but she's helping someone." I looked around and asked, "Who? Where?" She said it again, then looked in the direction towards register 1 that was behind me. I saw that cashier bent to the floor helping a woman look at jewelry. I walked back in line. I grew a little perturbed because customer service was lacking quite a bit, which was unusual for this store. I took out my phone and took pictures of both registers so I could remember the numbers. Finally, register 1 was ready to assist me. I noticed the delay in returning my receipt and just then another young lady walked up to the register and furtively said after being asked "What?" by the cashier, "I heard someone was taking pictures?" I just looked at her and the cashier at register 1. I didn't approve of the mind game because we both knew she was there about me. She repeated herself. I spoke up and said I had, no one was in it & it was for reference. I then took my receipts and walked out. Now, if interaction with me had been as quick as it was, when those females assumed I had taken their pictures, this review wouldn't be done. What has happened to customer service? Now, in the past, I have witnessed cashiers involved in each others's conversations while I was at the register and on the merchandise floor but not to the extent of being blatantly ignored when I asked an innocent and polite question. Well, sorry to say, this location will not see my money for a very long time, if ever again. Maybe they don't care. I do, sorry to say. Thank you for reading. I'm sorry it was so long.

This particular store has the worst customer service imaginable, it seems like all the associates…read moreare trained to be rude, if you ask for help or ask something they just look at you indifferently as if they don't understand what you're asking. And when you're in line to pay, they address customers with: NEXT that sounds like when the Nazis called the Jews to check them out before sending them to concentration camps. They desperately need some good training in human relations and customer service.

Their Coach store is very nice‼ What a great shopping experience I had with a really exceptional…read moreassociate by the name of Jazmin Maturin‼ I was really browsing, looking for something in particular. While I didn't find what I was looking for Jazmin, turned a browse into a regular customer‼ I will be back to this particular store to shop because of Jazmin, who ended up blessing me immediately pointing out some shoes that I didn't even know I wanted & in my favorite color‼ She is a consummate professional who anticipates the needs of others and will wow you at every turn‼ Also, this store has amazing values for your money‼ You won't be disappointed but, you might be pleasantly surprised at what you find. I highly recommend you shop here‼ Thx Coach for employing such an awesome staff member‼

My favorite outlet mall in the Chicago suburbs (Aurora). Great selection of stores including many…read morename brand hard to find companies. My tip is to check out the Simons app for extra savings.

Once i walked in, a man went into the store and started following me and stopped following me when…read moreI got out of the store. Also, I bought a shirt and new shoes for 72 dollars. Way too expensive. At checkout, the person at checkout, aka the cashier, said that the checkout is broken, so I checked the self checkout. The self checkout is broken too! What a waste of money.

I came here this morning and there were few people inside. Luckily since I hate crowded and too…read moreloud backgrounds. I went to the bath towel section. I choose to buy white since it's too clean for me. The cotton was thick and not dry. It was comfortable to use. I purchased 3 pieces of it. After that I went to the mens section and bought a jacket. There are a lot of different varieties of jackets. I chose a thick jacket that is good for casual outfits. It was too expensive since the quality was really good. When I went to the counter there was a long line. It took a minute before it was my turn. How I wish their service was quick.

Get real. This IS a Brooks Brothers store with Brooks Brothers prices. And even some of the…read moreattitude from the employees. $2.50 for a box to put the Christmas gift one is purchasing in ~ OMG, I'm otta here.

Isn't this supposed to have outlet prices? According to their website, regular pricing on shirts…read moreis 3 for $199. The outlet has that plus, 3 for $150. $150? A buttoned shirt is $79.50. For those prices I would rather have Versace. I found an amazing cashmere sweater, on sale $300 dollars. Regular price was obnoxious. Clearly, I don't see the value. I love business wear, I just don't see the epic difference between their clothing and other business wear brands. As the other review stated, this is one store which has the best organization of the entire outlet. Spacious store, many different items of clothing. Employees of the store were polite and helpful. Potato potatoe.

I really needed some hate products and the owner was extremely pleasant and very helpful! The store…read morewas very clean and well stocked. I'll be back!!

I've been going to this shop for my wigs for photo shoots. I'm a model and have received numerous…read morecompliments on the hair, and it always passes as my natural hair. As a woman who's new to wigs, I left this store feeling welcomed and appreciated even though I took up so much of their time with my questions! I'll be going back for sure.

From the owner: La Herradura Finical Plannerread more

Best Botanica in IL! I buy all my herbs and candles there, the attention is always good, and offer…read moreguidance.

Contrary to its rather unassuming exterior, this botanical shoppe is an absolute diamond in the…read morerough for any mystic. It houses an endless myriad of spiritual and pagan supplies - from spiritual waters and oils to every holistic supplement imaginable, you are bound to come across the missing gem needed for any of your ritualistic needs.