1. JCPENNEY Portrait Studio

    1. JCPENNEY Portrait Studio

    0

    Houston, TX

    Cancel

    Open app

    Search

    JCPENNEY Portrait Studio

    2.7 (9 reviews)

    JCPENNEY Portrait Studio Photos

    You might also consider

    Recommended Reviews - JCPENNEY Portrait Studio

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    our 17th year anniversary portrait!
    Amanda N.

    had to wait about 30 minutes since they only have 1 person working there. But they were very professional.

    Checkout register

    See all

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    26 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mel S.
    1256
    482
    4129

    8 years ago

    Helpful 5
    Thanks 0
    Love this 5
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - JCPENNEY Portrait Studio

    You might also consider

    Verify this business for free

    People searched for Session Photography 897 times last month within 15 miles of this business.

    Verify this business

    Jcp Portraits

    Jcp Portraits

    (1 review)

    Willowbrook

    I purchased a Groupon for JCP Portraits for 24 - 5x7 2-sided holiday cards. I called JCP Portraits…read morebefore purchasing the Groupon to see if they had any appointments available before Christmas. They did, the same week. My boyfriend and I arrived on time for our appointment at 6:40 PM. We were informed there were 2 groups ahead of us. There were actually three groups, and only one photographer. Later we found out, they originally didn't have a photographer, and had to call in someone last minute. We waited an hour and a half before being able to even have our photos taken. The lady who took our photos was super nice. I wish I remembered her name, but she was definitely overworked, but one of the sweetest stressed people I know. We then had to wait another 20 minutes for a staff member to work the computer to let us choose our photos. We picked everything out, but couldn't pick up our cards until over a week later. Today, I called twice with no answer and only to leave a voicemail. I left one around 2:00 PM. Still have not received a call back and it is now 8:00 PM. We decided to just stop by to see if they were ready. They were. After looking at them, they put the wrong photo on the back of the holiday card. We then had to wait again in line, for someone who stated they actually don't even work in the Portraits section. We then had to wait again for someone who worked there. Finally the person who actually put together our Holiday photos the day they were taken (cannot remember her name but she had teal/blue hair and a poor attitude. Never smiled) came to the counter. We told her it was the wrong photo and she looked at us like, "what do you want me to do about it?" i asked how long it would take to get our Holiday Cards fixed. She said she couldn't get them in until December 23rd. I asked if she could expedite it, because we have 24 holiday cards all with the wrong photo that SHE put together. She just said no. No offering to refund our money, no offering any other solutions, just no. I was beyond livid by the whole experience, I just said, forget it, and left. The only positive thing I can say about our experience with JCP portraits is that the photographer, who was working on her day off, all by herself, on 12.11.15, was very pleasant and funny, and is the only reason I have something positive to say. But other than that, I will not be returning to JCP Portraits ever. It was poorly managed, and both my boyfriend and I were extremely disappointed in the staff member with the blue hair's(only saying that because i do not know her name) attitude and lack of concern or willingness to find a solution. This Portrait studio is poorly run, has a lack of photographers, and lack of concern for their customers. I love writing good reviews on places I go, but this is my first negative review in which I feel was necessary to write.

    WhiteMoose Photography

    WhiteMoose Photography

    (16 reviews)

    I had an excellent experience with WhiteMoose Photography and highly recommend them for…read moreprofessional headshots. I found WhiteMoose through Yelp after requesting quotes from several photographers. Kapri responded quickly, answered all of my questions, and offered exactly the type of professional headshot session I was looking for at a very fair price. During the session, Kapri was friendly, professional, and made me feel completely comfortable. She guided me through every pose and expression, which was especially helpful since I had never had professional business headshots taken before. I never felt rushed, and she took numerous photos with a variety of poses to ensure there were plenty of great options to choose from. Less than 24 hours later, I received an online proof gallery with clear instructions for selecting my favorite images. The selection process was simple and convenient. After making my selections, the final edited photos were delivered promptly and looked polished and professional. I am extremely happy with the final results and have already updated my LinkedIn profile, Facebook profile, and professional email accounts with my new headshots. If I ever need professional photography again, WhiteMoose Photography will be my first choice. I would absolutely recommend Kapri to anyone looking for high-quality professional headshots.

    Once-in-a-lifetime proposal, and we had to fight for everything. Verify your files before accepting…read moredelivery. Kapri photographed our surprise engagement proposal. The moment itself is priceless to us -- which makes what followed harder to accept. Delivery problems: Our gallery was first sent to a complete stranger before it reached us. The delivered photos had tilted horizons across multiple images, soft/out-of-focus shots, and inconsistent color and exposure. The $300 wall: When we asked for the RAW files so we could correct the issues ourselves, we were told that would cost $300 via Zelle -- on top of the $300 session that was quoted in writing as including "all photos in digital form, full size, with professional print options." What we found when we checked the files: Most of the "full resolution" downloads were only 2,272×3,408 pixels (~7.7MP) -- roughly a third of what her Canon R6 actually produces -- while a few images in the same gallery came through at full size, proving the rest had been downsized. Only after we presented the file-dimension evidence did she re-export the gallery at true full resolution at no charge. The full-res files revealed the deeper problem -- the camera settings themselves. The blur wasn't a file issue; it was captured that way. One movement shot (a dip pose) was taken at 45mm, f/5, 1/100s, ISO 2,500 -- a shutter speed too slow to freeze that motion, with ISO already high, producing visible blur and softness. Another was shot at ISO 12,800 at 1/60s. All on an 18-300mm f/3.5-6.3 consumer superzoom lens, for a planned evening session photographing moving people. These choices raise real questions about the ability to select appropriate equipment and settings for the conditions -- and the resulting noise, motion blur, and missed focus can never be recovered by any editing. Several photos of a once-in-a-lifetime moment are simply unusable. Bottom line: We ultimately received our full-resolution files and a written print release -- but only because we knew how to check pixel dimensions and pushed back with evidence over several days. Most clients would never know what they didn't receive. If you book here: get the print release in writing before the shoot, ask what lens and settings will be used for evening sessions, and verify your file dimensions before accepting delivery. Update, re: owner's reply -- RAW files were never the point; full resolution was. When RAWs were quoted at $300, we asked instead for the images we paid for to be re-exported at full resolution -- which she did at no charge. That speaks for itself. My review stands.

    JCPENNEY Portrait Studio - sessionphotography - Updated September 2026

    Loading...
    Loading...
    Loading...