Used them for transport from Summerville to Charlotte International. They were on time both going…read moreand coming, courteous and professional. Would highly recommend this company.

This morning I had the unfortunate opportunity be behind a van from this company dropping off…read morepeople at MUSC in Charleston. This is a critical time in the morning with people are coming and going to work there was a van was blocking traffic on the hospital's main access and the woman driver refused to move even after she was finished dropping off her passenger. I knocked on her window to ask her to move, and she threatened to call the police on me. Do not use this company!

To start with, this is an outstanding company, entirely thanks to its people…read more I was in Charleston for a couple of days on business and needed a knowledgeable, locally-based person to give me a several hour drive through various areas north of the city. I found Basic Black Transportation through online reviews, reached out to their main number late in the afternoon, and the person on the other end of the line was extremely helpful. His name was Dell, and he asked all the right questions and efficiently recommended their top dog as my driver. Jimmy arrived in my hotel the following day, 15 minutes early. He communicated proactively beforehand, and meeting him was like meeting old friend. Over what turned out to be at least four hours together he was informative, knowledgeable, fun and real. I mean it when I say after you've been with Jimmy for a short period of time, he's no longer a driver-- he's a friend. Do yourself a favor and stop looking.

The service this company provides is First Class. It's amazing how their professional services…read morestands out among other transportation services. Their fleet includes Sprinters, Cadillacs, Mercedes Benz to name a few. For all your events, parties, sightseeing adventures use Basic Black.

I booked a three-night stay - Dec 26, 27, 28 2016 - in a 493 King Street suite, Charleston, SC…read morethrough VRBO. The owner was listed as Kevin High, however I later learned that this is a front for Walk Away Stays, LLC. I was switched out of the unit that I booked and paid for, forced to disrupt our stay with a move, and given two very unacceptable replacement units. The following is the full story. A couple of hours prior to our arrival I was contacted by Kelsey at Walk Away Stays and informed that the unit we had booked had a burst water pipe, water damage, and although the cleaning service was working to get it cleaned up, it would not be available for our stay. (The cleaning service told me that the unit had actually been double booked. Kelsey at Walk Away Stays stood my her story and said the cleaning service was "confused", it was actually a different unit that had been double booked. Seriously?!?) Walk Away Stays, LLC found two different units for us - one night (12/26/16) at 154A Spring Street and two nights (12/27 and 12/28) at 248A Ashley Ave. To make up for the disappointment, trouble, and inconvenience Kelsey promised the following: 1) Both of the units were at least comparable to the 493 King Street unit that we booked and paid for. 2) Although we would have to be out of the 154A Spring Street unit at the normal checkout time of 11:00am, the 248A Ashley Ave unit would be cleaned and ready before the normal 3:00 check-in. Walk Away Stays would call me as soon as the Ashley Ave unit was ready. 3) Walk Away Stays would give us a $50 gift certificate to a local restaurant. None of these promises were kept. Upon arrival at 154A Spring Street, I was devastated. It was in no way comparable to 493 King Street and the convenience of being steps away from great restaurants. It was next door to a hostel in a very sketchy neighborhood, and about one mile further away from the areas we had planned to walk to. I called and left a message that this was unacceptable and to please call me back. My call was never returned. I then called the after-hours number and left another request for a return call. That call was not returned either. They did text me the access code to the wifi - which, btw, did not work. They didn't return my request for help with that, either. On 12/27, the day of our move to 248A Ashley Ave, we did not receive a call and were not allowed into the unit early. I called Walk Away Stays and spoke to Allie. She claimed to know nothing about any promises or the situation with the 493 King Street unit and said she would look into it. She never called me back. Before leaving Charleston, I called and spoke to Kelsey again. I told her that she had not followed through on any of her promises to make things right for us. The substitute units were not acceptable. We weren't allowed "early checkin" to the second unit. I never received the gift certificate. She said they had been too busy. I told her that I would be posting negative reviews and she said "OK. Fine." I'll probably never know if a pipe really broke, or if Kelsey lied to cover up a double booking (intentional or not?) However, based on the complete failure to make things right for us and follow through on the promises made, I believe the cleaning service and I think that Kelsey and Allie at Walk Away Stays, LLC flat out lied to me. A legitimate company would return calls and make sure that customers got what they paid for, or in the case of unavoidable situations were fairly compensated for their loss. Don't just walk away from Walk Away Stays, RUN-RUN-RUN AWAY!

With Hurricane Florence headed for Charleston, we were hit with another unforeseen dilemma…read moreregarding our relocation to Charleston from out of state. All businesses closed, all communication had shut down, and all hopes of finding a decent rental became one big question mark. We had to play the waiting game from afar. As soon as businesses reopened, we called Walk Away Stays as a temporary landing zone until we could find a more permanent solution. We were able to get in touch with Jamie. We explained our situation and within 24 hours we had secured the 248A property for a duration of two weeks. Jamie was very helpful, and we were fortunate something was still available considering our timeline to get to town. Walk Away Stays even lets you make payment (required in full with a pet fee, cleaning fee, and a refundable deposit) via credit card (with no processing fee), so that's a huge plus! We checked ourselves into 248A using the keyless door entry with a code they give you prior to arrival. 248A is a first floor unit (of a duplex) with 2 BR / 2 BA. Both bedrooms have California king beds and are quite comfy! There's a fully equipped kitchen and a washer and dryer. You are allocated one parking spot in the back of the house. Last but not least, they are dog friendly. Check-in is 3:00 pm, and check-out is 11:00 am. Considering our circumstances, we were able to have some semblance of normalcy due to the amenities that came with the rental (i.e. kitchen), making it feel almost as if we were home. 248A is such a great location! With King Street only 10-15 minutes away, we pretty much walked everywhere downtown and barely used our car. It is also centrally located with regards to Highway 17 to West Ashley one way and Mount Pleasant the other way. We couldn't have asked for a better location. My only complaints were they only had one roll of toilet paper for each bathroom and one paper towel for the kitchen. We ended up having to purchase additional toilet paper and paper towels to get us through our two-week stay. We also couldn't lower the thermostat lower than what had already been set, and there were some days it was extremely hot and almost unbearable. Keep in mind we stayed in the property in September. Keep those fans running, so the the place can stay somewhat cooler. It shouldn't be an issue in the fall or winter. In addition, my husband and I are extremely allergic to cats dander and had a tough time during our stay. There may have been cats here previously (as they are pet friendly). Overall, we had a pretty pleasant experience with Walk Away Stays and we'd definitely recommend it to anyone looking for an extended stay that feels more like a home (because it is) than a hotel.

I rented the executive van and a Yukon SUV to move my friends around for a 60th birthday weekend…read morecelebration -- to/from the airport and to the restaurant and cultural attractions on our agenda. Justin and his team came through in a HUGE way. The vehicles were spotless and on-time, and the drivers were dressed to the nines and very professional. I'll be using Compass again in the future for sure!

Justin and his entire team was seamless to work with, excellent communication and he really went…read moreabove and beyond taking care of us. I couldn't have imagined our weekend in Charleston without his help! Absolutely worth the cost and great prices regardless for a group of people. Beautiful vehicles and very well taken care of.

Cassie is the best! She planned our trip to Austin & our itinerary is perfect. We can't wait!read more

My driver was Frank he was the worlds best divia bus driver and made sure we always had water. he…read morewas my queen and he will always b with me and my heart.

Total failure. If zero stars were an option, that's what I would give…read more On Thursday, I received a confirmation email stating: "Your transportation is booked!" along with a confirmation number (#153869) for a 5:00 a.m. pickup the following Sunday to catch an early flight to the West Coast. I also noticed a $1.00 authorization charge on my American Express card to verify the payment method. Everything appeared confirmed and in order. At 10:00 p.m. Saturday night, I emailed to verify that they had my cell phone number. Instead of a simple confirmation, I received a phone call at 11:55 p.m. informing me that my reservation had been canceled earlier in the week. The problem: nobody ever notified me. No email. No phone call. No voicemail. They simply canceled the reservation internally while leaving me with a confirmation number and every reason to believe I had transportation scheduled. With only five hours until pickup time, it was impossible to secure another car service, and Uber availability at my location was extremely limited that early in the morning. As a result, I missed my flight, missed a Mother's Day family dinner, and had to pay $340 to rebook my ticket. When I called the company the next business day seeking an explanation, I was transferred between three different people and ultimately never received a return call or email. Mistakes happen. Failing to notify a customer that you've canceled a confirmed reservation, especially for an airport pickup, is unacceptable. Failing to follow up afterward is even worse. I would never trust this company for transportation where timing matters.

DO NOT USE THIS COMPANY FOR TRANSPORTATION. We used coastal limo for transportation during my…read morewedding last week and our driver was down right disrespectful...not just to me, but my mom, the best man, and several others in our wedding party. The driver refused to turn the radio on because he said he would not be able to hear if police officers were trying to pull him over...meanwhile, he was speeding the entire ride where 1 guest actually fell off her seat going around a turn. When I told him I paid a hefty price and wanted music to celebrate my wedding, he gave me a rude response while throwing an "F" bomb at me. After the wedding, we had guests going downtown to an after party and he refused transportation for any guests carrying alcohol (South Carolina allows opened containers on "hired charter vehicles" so this isn't true). We unfortunately needed to uber downtown instead. When I asked for a refund, I did not receive a timely response from the company. When I asked if they could return our belongings that were left on the bus, I was told twice (5 days apart) that they are looking into it and needed to await a response from the driver which had not been given. There are plenty of other companies in the area. Please go with someone else.

Josh O was a great host! Went out of his way to take care of our party, even taking care of bring…read moreout our food and drinks

WOW. These people know how to treat you right. Phil was the best guide we could imagine to spend…read morethe day with. He adjusted the agenda to fit our wants after getting to know us. Not only were the places he took us perfect, he was so helpful and friendly in telling us more about the Charleston area. We did the wine, distillery, and beer tour. He was so kind and even let us drop of goods by our Airbnb before picking an amazing rooftop bar in town for our final drop off. We will definitely be using this tour company again.