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    JD Fusion Smokehouse

    2.0 (7 reviews)
    Closed 12:00 pm - 10:00 PM

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    Bryston's On the Park

    Bryston's On the Park

    2.0
    (2 reviews)
    5.6 km

    Bryston's catered our wedding this month and it was disappointing to say the least. The owner took…read moreit upon herself to change the children's menu based on her "experience". She was more concerned with potentially having to throw away some food than she was with adhering to my wishes and the agreed upon menu items. Since I paid quite a bit for the meals, I explained to her that it should not have been for her to worry about. When I complained she told me that I should have asked for something different at the time. Honestly, why should I have had to ask for something that should have been served in the first place and how was I to know that it was available if it hadn't been served? The whole thing was ridiculous. She offered me $3 off each child's meal because I was making a fuss. The money was not the issue. The issue was that all of the children were hungry because none of them wanted to eat the awful meal that was placed in front of them. In retrospect, I should have ordered them the same meal as the adults. It wasn't great, but it was adequate. The final slap in the face was when I asked about the cake. It was not ordered through them so I was told that they would not be putting it out or offering plates and forks for it to be served on. I would have to deal with it myself. Luckily, one of the servers saved me and offered to do it as the owner had left early. I was extremely disappointed with how everything was dealt with - from the disrespectful way the owner changed the menu without consulting me to the way she dealt with my concerns. It was the most expensive part of our wedding and the only glitch in our special day.

    Had Bryston's cater our wedding recently and their service was the most disappointing part of our…read morespecial day. We did appetizers and a late night luncheon which consisted of poutine, pizza, and sandwiches. The portion sizes where embarrassing and not worth the price they charge for them. The poutines only had about 10 fries in each (my kids had to grab 2 of them just to get a half decent portion) This made it look like we cheaped out on our guests when it came to the catering, however talking to some of our friends that got married earlier in the year we paid almost double what they did for their appetizers and luncheon. The food that was provided was tasty but was a tease. The service staff was sub-par forgetting to put wine glasses out on the head table and we had to ask them to bring them out. Also they ignored our guest while serving the appitizers only serving a couple of people at the table then walking away leaving our guests with a cold shoulder. We had our planner who is a family member get a hold of the owner to inform them that we had issues with the service and were not pleased and would like to speak with them when we had returned from our honeymoon. We where told that the owner got defensive after being told that we were not happy with the service. But when we spoke with the owner they did apologize but came up with the excuse that " we are not use to doing just appitizers and late night luncheons..." but I gave her a guests # . They didn't offer to give us any money back even though they charged 15% gratuity and 5% admin charge. We had also asked for their professional opinion prior to placing the food order and for our 150 guests they said we would have plenty. In the end we had around 120 guests show up and we all went home hungry. In conclusion their food was tasty but the poor service and the way they handle customer complaints I could not recommend them to cater any event. We got way over charged for the very little we got. Thanks Bryston's for being the most disappointing part of our special day.

    JD Fusion Smokehouse - smokehouse - Updated August 2026

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