I had a great experience here. My boots were fixed perfectly and are holding up for the winter. The…read morestaff is professional and does a great job.

I'm surprised that there aren't dozens of 5-star reviews for The Shoe Store on Highland Road in…read moreWaterford. I've been buying my shoes here since 2006 and have always received first class service from an experienced staff offering an impressive selection of brands and styles of high quality footwear and accessories. Special kudos to the store manager, Bill, whose professional and neighborly demeanor makes shopping here a terrific experience.

This place is still outstanding. You get personal service and quality products at good prices. It…read moreis one of the few places that those of us who need supportive shoes can go for help. I give them my highest recommendation!

An appointment is necessary. When I arrived the store was pretty busy but I was greeted and helped…read morepretty quickly. I can't remember his name but I think he was the owner. He was super knowledgeable and helped me pick the support and stability I needed. He showed me about ten shoes and was as quick about it as I wanted to be while still evaluating each fit carefully. I am really happy with the shoes I bought and the service I got. I am hard to fit and he was really happy to help me find the best fit.

Purchased boots on 1/19/22, and allegedly delivered 1/24/22. I was home while UPS allegedly…read moredelivered my boots, but they never knocked nor do I think they dropped anything off. I was hoping it was mistakenly marked delivered and would show up in a few days, but this was not the case. I submitted a request on the Shop app to the seller that I never received the item and didn't get a response. Called my credit card, and they couldn't reach the business as well. Took a chance ordering from out of state, and alas no shoes, feeling scammed.

Disabled folks beware. They plow all their snow onto the sidewalk. My son cant get to the bus…read morestop. Awful Awful People that run this shop. The pile the snow on the walks every year. Pix to come.

Super nice staff that knows a hell of a lot about shoes. very grateful for their insight!read more

I had a manufacturer defect on my shoes. manufacturer told me to go back to the store. I returned…read moreto the location I purchased the shoes, it was NOT this store. Not here to talk bad about others. My wife said call another location and just ask. I waited a few months, should have taken my wife's advice, but I called the Royal Oak store and talked to Luke. He said come in and he will help me. Sure, I thought, just like the other one did. Well, Luke actually did help me. Fixed the problem and away went. I walked out extremely happy customer thanks to Luke. Honestly, Luke saved Hanson's, they would have lost a customer for life. I send everyone to Hanson's, now it will be the Royal Oak location only. Thanks Luke.

The owner is rude, defensive and condescending. He is the absolute worst person and how he stays…read morein business with that attitude is beyond me. Two years in a row now having to deal with this store and owner to get a soccer jersey and every year he doesn't have the jerseys in stock or numbers on the back. Instead of apologizing and offering a solution, the owner blames the customer for not coming in sooner. How about stocking the jerseys? What a concept! If I could give 0 stars I would because that's what this store and owner deserves. Shame on him and shame on BHYSL for using this store for their jerseys.

As a generally harsh critic of in person sports shops, I cannot find any flaws with this…read moreestablishment from trying out shoes to testing general equipments. This has been an incredibly enjoyable experience and I will certainly come back for more. The owner is a very kind gentleman that treated me with the utmost respect and sincerity. Highly recommended!

I was looking to replace my Sanitas clogs for work and wanted to purchase from a knowledgeable…read moreretailer. I called Haig's shoes since I would be in the Detroit area for an event. From the initial call, Ken and his team looked in their inventory to confirm the stock of my requested shoe size and colors to ensure there were multiple items to try on. When I made the trip to the store, Ken was welcoming, knowledgeable about the Sanitas, and all of the shoes they carry as well as the accessories. I purchased some compression socks for flights, and he showed my friend and I an easy way to put them on for our flights. Overall we had a great visit and highly recommend Ken and his team if you are looking for a store with great customer service and selection. Excited to have Sanitas back in my shoe rotation.

Disappointed in staff. I told him that my grandma has dementia and we need a little bit of help and…read moreshe needs shoes. She can slip on and off. It was as if he was half listening and was not helpful.

First time customer. I stopped in to buy a new pair of work boots not knowing what to expect. The…read moreguys were awesome. I had never owned a pair of wedge soles before and they took the time to explain the differences in wedge material and leathers across the two brands I was comparing. I must have tried on six or seven pair as the sizing between the two brands was slightly different. The guys never complained or seemed put out. They were extremely helpful. As long as Chester Boot Shop is in business, I will never buy a pair anywhere else. As far as value, I would say that they are inline with any online retailer's pricing. However, if I can support a local, small, family-owned, customer focused business in my community, I will... always.

Wow! We went to look for western boots and hats and we were immediately greeted with a big hello…read moreand how can we help. The hat selection was larger than I expected and found just the right hat and at an awesome price! On to boots and found a handsome pair of python that the husband loved. They looked like a pair he owned 35 years ago, but updated. The salesman was extremely helpful in helping him find his size. He also offered a beautiful pair of ostrich which I preferred, but husband got just what he wanted. I WOULD MOST DEFINITELY RECOMMEND CB AND THEIR STAFF WAS WONDERFUL.

My fiance and I were looking for shoes for him. He wears size 14W and it can be hard to find; we…read morestarted off at DSW, which really didn't have much of a selection, and then Nordstrom Rack, which had some stuff but not what we were looking for. He suggested we try the Skechers store across the street, in the Walmart plaza. We were pleasantly surprised to find a few size 14 shoes and a few size 14 W shoes. Right now they are running a buy one get one half off sale, so that was also a good deal. If you sign up for their e-club you also get $5 off right away, and we got another 10% coupon too. This is a little random but they also have an old timey popcorn machine and you can munch on some free popcorn while you shop. We had a slight hiccup at the cash register; I tried to use the 10% off coupon and the cashier said we couldn't, but the coupon said right on it that it could only be used in store. She scanned it and it did work. I would come back to this location, they had a nice selection of shoes and the store was clean and well-maintained.

Inventory stacked WAY up so you need to keep walking around looking for an employee to get a ladder…read moreto shoes down. Limited sizes and colors available. Cashier couldn't have been any less interested.