Prompt and professional service. Fair pricing, Brandon came out and took care of our problem…read more Highly recommend!

Nosisa M. Had issues…read morewith my heater on a cold Sunday. Leon sent someone right away. My problem was taken care of. Had great experience with Apex Air Solutions.

Our Tech Brennan did a great job. Very knowledgeable and very friendly. We have been using them for…read moreseveral years and have been very happy with the service. Steve Fairchild

Just took delivery on an Armstrong 17 seer A/c. Replacing…read morethe knock out carrier/comfort maker and all the loud noises it brings. Hopefully no more breakdowns. Thanks for the great install. Tom,Gavin and Ashton.

I rarely write reviews, but this situation is a must. Richmond Air installed my new HVAC for my…read moregarage recently and had the best price for the product and skilled install which is critical for performance. As a matter of fact there was a misunderstanding in the quote as I thought it included new ducts, but it did not. But James replaced for free due to the misunderstanding on my part. He did not have to do that because it was my mistake in communication. Prior to that I had 2 other hvac systems installed by another company. So I called that company that did the install to repair one. Within hours of repairing one hvac, the other failed. So I had to wait over the weekend for them to return to fix the hvac and on Monday my schedule. Then I decided to use Richmond Air for the repair. I only would be at my house from 8:30 to 10am due to a departing flight. I called Richmond Air at 7:30 AM on Monday to see if they could send someone to my house within the hour. The owner, James showed up with a staff member. So the other company's staff accidentally let out my Freon. James called the company and explained the mistake for me and arranged for them to replace my Freon for free. That is honestly and great customer service. He could have replaced the Freon and charged me, which is expensive and let me figure out the situation with the other company. So that deserves my business and yours. Trustworthy, competence and great pricing. I hope this review helps you select Richmond Air. I am confident you will be happy with the work and you will feel that you have gotten great value for the service.

I would highly recommend Richmond air, they do quality work and are very professional; Jason helped…read moreus throughout the whole process when replacing our AC unit.

My husband and I had to plan on replacing our unit, and after receiving a quote or two, I called…read moreMadd Air to see what their rates would be. Heather patiently answered as many of my questions as she could, and Charlie (the owner) spent over an hour explaining the ins and outs of units. What I appreciated most was he didn't talk to me like I was dumb or try to oversell me - I felt like I was talking to someone who could best explain the needs for my house. Justin came by the following day and gave us several quotes on various units. He didn't try selling the most-expensive unit (or even the step up from what we're getting). He also explained the ductwork and why the construction would be as extensive as planned. Our ducts are original to our 1970s house, and there are all kinds of holes that are beyond repair. Between the time we scheduled our unit install and the actual date (8 days from now ), Madd Air has handled any issues we've had to ensure we are comfortable. Our unit ran out of coolant and needed to be charged, and Justin added enough to hold us over. Their prices are right in line with the market, and in my opinion, they do far more than what other companies with the same quote can offer. We are customers for life and have referred friends and family to give Madd Air a try.

I asked MADD Air to come out and provide a quote for adding blown in insulation to a home I had…read morerecently purchased. When they arrived they were focused on trying to evaluate my air conditioning system rather than focus on the quote I requested. When the salesman realized he wasn't going to get any upsell wiggle room, he told me they don't do blown in insulation for less than three grand. This is more than every other company that offered quotes by as much as 50%. I would avoid based on the 'sales first' pushiness of the company. They are less interested in providing value to customers than pushing their sales. A company needs jobs to be profitable, but this is something else entirely.

My air conditioning went out in the middle of the night, and I was able to reach Trung at 5:00 AM…read more To my surprise, he answered right away, gave me a timeframe for arrival, and showed up exactly when he said he would. Once on site, he quickly diagnosed the issue, took the time to explain what was wrong, and showed me exactly what needed to be fixed. What I appreciated most was his honesty and transparency. He didn't try to upsell me or take advantage of the situation, and the repair was completed quickly at a fair price. It's not often you find someone who is responsive, punctual, knowledgeable, and trustworthy. If you're looking for an HVAC company that genuinely cares about its customers, I highly recommend KAC Express and Trung.

I will never stop talking about KAC Express. Our AC went out on Saturday, and we had another…read morecompany come out. Like usual, the window was 12-8, and they didn't come until 8:30pm... Said we had a leak and that they couldn't send someone out to fix it until Monday. Oh and that it would be between 11-13k to fix it. After being fed up with the Texas heat and our home being at 80, I sent in a form on KAC website around 9:30pm. Not expecting to hear anything until today (Sunday) but to my surprise Trung called us almost immediately and told us they'd send someone out the next morning at 8am! Trung called us at 7:30am Sunday to let us know they were on the way (INCREDIBLE!!) and they not only quoted us cheaper than the original company we had come out, but said they'd fix it TODAY. So happy I could cry!! They're here now fixing it, and Daniel, Manny and Sidro are the most kindest, and honest people. Not to mention Trung came over himself to say hi and see if we needed anything. You can tell KAC is here to help, not screw you over like other companies do. I am referring KAC to everyone!

Bad business practice. I previously used this company when they were called Elite Comfort and gave…read morethem a great review. However, that's not the case with this new company, Air Tech. While the technician was professional, the estimate they gave was outrageous. The technician said I needed a new evaporator coil. If you look online, you'd be hard-pressed to find one for more than $1,000. He mentioned it would take two technicians and six hours to complete the job. Even if we assume the technicians charge $100 per hour (which is a stretch), that brings the labor cost to $1,200, and the total so far to $2,200. Let's add a 50% markup for the company, which brings the total to $3,300. That's still high, but they quoted me $4,980! Obviously, I shopped around and found a much more reasonable estimate--nearly 50% less from a reputable company. The bad business practice here is charging nearly $100 for the diagnostic, knowing the estimate was outrageous. You could literally build a business around giving inflated estimates with the sole intention of collecting diagnostic fees.

To start off with, I have no idea why this profile says im in CA. I'm in humble tx…read more I've used them for 10 years. They've installed 2 systems of mine, and loved them until a week ago. A human sized hole in my attic, the crew cut down to 1 guy, "finished" at midnight, but the system is still unbalanced and the job is still not finished. I DO NOT BLAME THE INSTALLERS. It was a really young crew which i loved to see because we desperately need people in trades. They all were well versed in everything they were doing, knowledgeable, and had a hell of a lot of hustle. Accidents happen, and I get it. I blame the company, its safety protocols, and the complete lack of response to my continued requests of a quality check (which i'm now getting after a week and the system is unbalanced b/c no dampers were installed)and a phone call from someone in mgmt to discuss my concerns...But also, I think Alpine Investments (private equity) is now the owner of Apex Solutions, which i believe jointly owns Air Tech with an individual in houston. So the inability to email anyone (info@elitecomfortservices.com as stated as their email to reach them at DOES NOT EXIST), reach a manager, speak to someone other than a service tech/scheduler...all by design. After this all happened, i recieved an invoice the following morning. YOUR OWNERS FROM OUTSIDE DON'T CARE ABOUT YOUR CUSTOMERS.

Im not sure where to start but this company is excellent. They came to my home the same day that I…read morecalled. They were able to fix my AC system and for a very good price. They saved me thousands of dollars (A different company tried charging me $4,500 and told me I needed a bunch of stuff completely replaced with my Ac system). Jason an employee from Owen came to my house and quickly figured out what the problem was and fixed it. I feel like I've found a company I can trust and can use for the rest of my life if I need an AC repair.

Mr. Owen is honest, dependable and he has taken great care of our AC unit. When buying a new AC he…read moreasked all the right questions and gave us his best price. He's easy to reach and responds quickly. I highly recommend his company.

Jose of Royal Flush A/C came out this morning, on a Sunday, to repair my unit which suddenly…read morestopped working. He was able to identify and explain to me the root cause of the problem, which was that the water pipe that exits the unit is clogged up, and that a plumber can unclog the pipe. The previous company that came out, 3 months ago, was unable to identify or explain the reason the A/C stopped working or how to prevent it from happening again. Not only was Jose able to get the unit working again, he also checked the refrigerant level and did an overall thorough job. Jose also provided a direct contact number in case I need him again. I am very satisfied with the results, especially on a Sunday, outside of normal business hours!

Terrible customer service. Late on appointment. Rude over the phone when you call. Very petty, they…read morechanged an invoice so it wouldn't be covered on purpose. 2nd opinion was 1/4 the price and not the same issue. Ignorant techs. Please read the neg reviews they are all true from my experience. You guys seem to apologize a lot for your terrible customer service. Why not just change your habits and give good service for once.

I appreciated Vixiene's honesty in not trying to get us to buy new AC units to replace our 20 year…read moreold ones. Per our request, he raised our AC units with additional concrete slabs, redid the outside piping and insulation and serviced our AC units. Very happy with his work and would recommend this company for all your AC and HVAC needs!

We have been working with Vixiene for many years now and he is our go-to guy for anything A/C…read morerelated! He responds quickly and has been able to stop by our house within a day or two every time we have needed his help. We have had small issues and bigger issues, such as replacing our entire A/C unit. Regardless of the problem, he had a solution, and the problem was truly fixed. It's not like going to a car mechanic where you pay them to fix something, and the issue arises again later. What we truly appreciate about him is his integrity and honesty. We feel like he truly cares about his clients and does not try to oversell or overcharge us. His pricing is reasonable and affordable. He works hard and is great at what he does. He is professional, knowledgeable, and experienced. We trust him and would highly recommend him to anyone!