During a recent renovation project we had several major problems pop up that turned our plans…read moreupside down! Brian stepped in and identified some of biggest problems and had solutions. The staff that he sent to do the work were wonderful! Eric and Heather were calm, confident, knowledgeable and professional. Brian, Eric and Heather could not have been a better solution to our problems and we will be calling Brian for all our plumbing needs.

Excellent communication, knowledgeable and friendly staff. I am impressed. Thanks guys!read more

We all hate our waterheater to go out. We get so stressed. It was so easy naviating Hotco in 20…read moreminutes she had me quoted and sheduled They're local and I grew up here supporting local. I found them from my single friend and thats important to feel safe and comfortable with a company Thank you

I had an excellent experience with HOTCO - The Hot Water Company. I called in the morning about my…read moreleaking water heater, and they installed a new 50‑gallon Bradford White the same day. Charles Yocum arrived right on time at 12:30 pm and finished by 3:00 pm. Jenn on the phone and Charles in person were both friendly, professional, and very competent. The price was competitive and on the low side, with no surprise costs, and it included hauling away the old unit. Charles upgraded all the plumbing with quality components and brought everything up to full code. He also gave me great, no‑pressure advice on maintenance, the pros and cons of different anode options, how to change them, and even explained the newer electric anode that never needs replacing and can help the heater last virtually indefinitely. Fast, honest, high‑quality service. Highly recommended.

We needed our AC system replaced after our last AC repair guys mishandled our repair. We decided to…read moregive American Energy Home Pros a chance after they helped spot many issues with our current AC unit. We went with a Carrier Unit and American Energy was able to fit us in within a week. We are expecting a child and they made sure we were a priority and respectful of our circumstances. Armaan and Kano showed up this morning a few minutes early and immediately congratulated us on our newest arrival. They were respectful of our home and busy schedules and handled the install in a timely manner. They cleaned up their workspaces and were sure to leave our home the way they found it. I am pleased to say our AC is working and house is cool ahead of this heat wave. I can't recommend these guys enough. They did one hell of a job. And shoutout to them for employing a veteran. Semper Fi Kano! We needed our AC system replaced after our last AC repair guys mishandled our repair. We decided to give American Energy Home Pros a chance after they helped spot many issues with our current AC unit. We went with a Carrier Unit and American Energy was able to fit us in within a week. We are expecting a child and they made sure we were a priority and respectful of our circumstances. Armaan and Kano showed up this morning a few minutes early and immediately congratulated us on our newest arrival. They were respectful of our home and busy schedules and handled the install in a timely manner. They cleaned up their workspaces and were sure to leave our home the way they found it. I am pleased to say our AC is working and house is cool ahead of this heat wave. I can't recommend these guys enough. They did one hell of a job. And shoutout to them for employing a veteran. Semper Fi Kano!

MY AC stopped working yesterday. Called AE and they squeezed me in for this morning. Greg let me…read moreknow he was on his way which I appreciated. Found the problem and fixed it. Explain everything to me as this might not be a permanent fix. My AC is pretty old. I appreciate how polite he is and felt comfortable in his knowledge of my AC. If Greg is how the company is represented, I definitely will call them back and recommend to people in the neighborhood.. Thank you AEHP!!

Fast response to an outdoor plumbing problem. Travis offered to come stat. It wasn't that much of…read morean emergency. I turned the water off and had bottled water. They showed up first thing in the morning and did very good work. In no time at all my water was restored.​

Really helpful and responsive. Friendly service. Did a great job! Would highly recommend.read more

I was looking into getting water heater replaced with tankless. We were constantly running out of…read morehot water and our water heater tank was old. I reached out to Water Heater Man describing what I was looking for. Jay contacted me back the same day and even dropped by. He never tried to outsell me anything. Understood my needs and gave me his honest opinions. Even gave me a good quote that night. I ended up going with them. Jay was AMAZING. Professional and courteous. Install was very clean. I highly recommend him for any water heater needs. Thanks Jay!

Great experience working with Jay. He performed routine maintenance on my water heater and was…read morehonest, upfront, and professional from start to finish. His pricing was fair and I would definitely recommend him to others.

Jim came right away, same day, right on time, and removed our garbage disposal and re-plumbed our…read morekitchen sink. He waited and tested for leaks and ran our dishwasher too. Did a great job!

So far Jim is the only one who has helped my family with getting hot water in our home. We have a…read morepropane leak in our pipes and the propane company wouldn't come out for at least another 2 weeks after already going for a full week without. Jim hooked up a small tank that was his personal tank directly to our hot water heater and we can finally take hot showers. He didn't even charge us for the gas in the tank. Thank you Jim!

The best! Have helped me with multiple issues. Super kind & my jobs, however small, always seem to…read morebe a priority!! & when is fixed/repaired it's job done- no call backs- dine right the first time.

Jay and Dylan came out the SAME DAY that I called to replace my broken Garbage Disposal. They had…read morethe new disposal installed, old one ready to take with them and saying goodbye within 1/2 hour! And both extremely nice and personable. Not my first dealing with Auburn Plumbing and hopefully not my last. They are wonderful to work with.

Literally stole from us. I wrote a check for $100 and later that weekend was informed of issues…read morewith my bank account. I contacted this company to let them know and see if they wanted to take cash instead. They agreed to that and said they had deposited the check already. Well the check ended up clearing and I contacted them multiple times via phone and text about the double payment and never heard back. Hope you got richer with that extra $100!

Run from this company. We waited over 6 hours for them to show up and they never did. They lied the…read morewhole time saying someone was on their way when they never were. On top Of that it was nearly impossible to get them To respond and when they did it was a lie. They will Be responsive when scheduling but never when thy need to show up. Total waste of our time and worst customer service

We honestly could not be happier with our experience. We had Spoor's replace almost all of our HVAC…read more(AC condenser, furnace, some ductwork, HVAC lines and electrical, and attic insulation). From start to finish, Garrett and his team was professional, fairly priced, and clearly cared about the quality of their work. What stood out most was their commitment to making sure everything was done right. Garrett even had this cool tool that analyzed what size unit we would need based on the size of the house, orientation of the sun, ups and downs in the weather during the day, and the temperature we like to keep our home set at. I've never seen anything like it. Any time we had questions or concerns, they were responsive, patient, and willing to help. Even when there was a small project miscommunication along the way, they completely stood by their work and made sure everything was corrected and handled properly without hesitation. That level of customer service and integrity is hard to find these days. The quality of the installation and follow-up support exceeded our expectations. You can tell they genuinely care about their customers and take pride in their work. If we could give them 10 stars, we absolutely would. We'll definitely be recommending them to friends, family, and anyone else looking for HVAC work!

My water heater and furnace were both giving up the ghost about the same time, and Spoors replaced…read moreboth. I am extremely pleased with the work they did. They put up with my ignorance, answered my questions, did a really neat and tidy job, and cleaned everything up. I could not be happier. I had earlier asked some other outfit and got unhelpful answers wanting more money. The difference is like night and day. Go Spoors!

My water heater had a small leak from the hot water copper line at the top. I put in a service…read morerequest with American Home Shield home warranty. They scheduled Ace Plumbing of the Gold Country to come out. The technician Richard came in, looked at the leak, took a few pictures and said it's not repairable and we would need a replacement. He said that it should be under manufacturer warranty and I should here back from them or American home Shield by Monday (this was Thursday). I never heard anything, I logged into American Home Shield and it showed the service request was closed and completed. I then called home depot to come out to get a quote on a new water heater, they sent a guy out from Beutler. I told him the situation,he looked at the leak then explained to me how to repair it. Which I did. It cost $35 for a new copper connector pipe and a pipe nipple, and the repair was done. I would not recommend Ace Plumbing of the Gold Country!

I wanted to share my experience after seeing a few negatives ones on here, especially with relation…read moreto home warranty work. We had Ace assigned by our home warranty, Fidelity. They called me within 2 days to book the first appt, came out quickly, ordered the correct/needed part for our toilet and were back out again within about 1 week to install the part. They performed the repairs quickly and always followed up. The plumber who came out was friendly and professional. I had a great experience with Ace.