Just appreciating the wonderful holiday gift of Baehr's team…read more Lauren gave above and beyond information from the start and kept us updated throughout a multi service visit on a tough diagnosis. Jay quickly found the original problem and ordered replacement parts after consulting with us. Mike and Dakota persistently continued diagnoses when there was an additional confounding element. Baehr was more than fair in separating labor spent troubleshooting brand new parts vs. the time spent getting our hot water flowing again. Dakota was rightly proud of his success and shared a respectful explanation of the whole process. Thanks and happy holidays to the whole team.

I had called to have assistance with my home Furnace. I had…read morea representative on the line and I expressed my furnaces has a propane leak&a water line that was leaking onto the furnace that as near electric plugs. Explained turning off the water and propane and my fears of potential fire due to the propane leak& water. The representative ignored the urgency even after exclaiming this was an emergency. I stated if this isn't an emergency line or company that can help tell me so I can get help : the representative continued to ignore me and ask how I heard about the Buisness and what apps I had to share their business -! DISGUSTING service and in an emergency I can't believe I had to deal with that. I'll never recommend this service WTF is wrong with your people ? *** if ur not 24/ service that's fine but too have ur secretary upsale and waste time during an emergency after i ask " if this isn't an emergency service line let me know so i can call someone else " and her continue to ask my irrelevant questions not even pertaining to safety is ..... very telling: in the future if someone calls ur Buisness during Buisness hours as states its an emergency , maybe tell ur team not to ask about how they heard about ur business and maybe direct them to an emergency number -

These are good guys. They are fully capable of repairing my a/c and heating systems, and since…read morethey've been performing my annual service on them, nothing has gone wrong! I highly recommend them.

It seems as though every visit from All Phase sends me back to Yelp to sing their praises…read more They are the model of the perfect local business: efficient, trustworthy0 and ethical, and loyal to their customers. We're lucky to have them in our community.

I highly recommend Southern Comfort Heating and Air. Mark, the owner, is very knowledgeable,…read morehonest, trustworthy and very easy to work with. He is an air conditioner & heating technician And NOT A SALESMAN . We had our air conditioner replaced and serviced . He are now replacing the air conditioner in our daughter's home . We know many homeowners who are as happy as we are. He will always give you a fair and honest quote.

So this post is based on my experience this morning. The Sierra Foothills are in the 30's…read morecurrently, and people have been driving accordingly from what I've seen. This is with the exception of Southern Comfort Heating and Air. Whoever was driving this truck this morning on the 49 going from Grass Valley to Auburn was on everyone's butts. That includes little old ladies. It appeared he flipped a few of us off, but he might have just been irritated that we weren't exceeding 80mph. The reason I'm posting this is because this guy's graphics were all over his truck, mind blowing. I saw him pull into Dutch Brothers near dry creek and the 49. Hopefully it was an employee who doesn't care and the owner can use this to discipline. If it was the owner, I would not want him in my home. That's all I've got Other local heating and air companies in grass valley: *Grass Valley Air Conditioning *All Phase Heating and Air Conditioning *A&A Heating and Cooling

Super nice guy, came and fixed our crazily wired HVAC system that also had piping, tubing and every…read moreother issue under the sun. He replaced our thermostats too. Very efficient, fair and easy to recommend. Thanks Gavin and Danny!

A couple of weeks ago our AC stopped blowing. I called ANOTHER company found on Yelp. The kid came…read moreover ($40) to see what the problem was. He identified the problem as the blower motor. I asked him to do service maintenance on the unit, essentially spraying it off with water. ($159!) The estimate to replace the blower motor was $1600; $900 for the motor, $700 for service. Instead I purchased it online. My husband is super handy replaced it in 40 minutes. A few days later the air was blowing but not being cooled. I found Danny on Yelp and called in the morning. He came at the end of his day, diagnosed the problem and replaced the part in about an hour ($150) His $75 diagnostic fee may be higher than the other company but completely worth it because he doesn't price gouge and got us up and running on a very hot day. It's looking like we will need to replace our system in the next couple of years and when we do there's no one else I would trust.

The service from start to finish is always professional, thorough and courteous. Follow-up is…read moreamazing and my technician, Jake is amazing. Have used this company for years - never disappoints!

Sloppy installation- looks like my 9 year old installed the unit and didn't clean up after himself…read more Makes me question the integrity of the installation.

We honestly could not be happier with our experience. We had Spoor's replace almost all of our HVAC…read more(AC condenser, furnace, some ductwork, HVAC lines and electrical, and attic insulation). From start to finish, Garrett and his team was professional, fairly priced, and clearly cared about the quality of their work. What stood out most was their commitment to making sure everything was done right. Garrett even had this cool tool that analyzed what size unit we would need based on the size of the house, orientation of the sun, ups and downs in the weather during the day, and the temperature we like to keep our home set at. I've never seen anything like it. Any time we had questions or concerns, they were responsive, patient, and willing to help. Even when there was a small project miscommunication along the way, they completely stood by their work and made sure everything was corrected and handled properly without hesitation. That level of customer service and integrity is hard to find these days. The quality of the installation and follow-up support exceeded our expectations. You can tell they genuinely care about their customers and take pride in their work. If we could give them 10 stars, we absolutely would. We'll definitely be recommending them to friends, family, and anyone else looking for HVAC work!

My water heater and furnace were both giving up the ghost about the same time, and Spoors replaced…read moreboth. I am extremely pleased with the work they did. They put up with my ignorance, answered my questions, did a really neat and tidy job, and cleaned everything up. I could not be happier. I had earlier asked some other outfit and got unhelpful answers wanting more money. The difference is like night and day. Go Spoors!

Air Conditioner Repair: Kevin Dahl came to our rescue during…read morea major heat wave. He came and made a perfect diagnosis and repaired our air conditioner with speed. The cost was very reasonable. If I could give him 10 stars, I would! He is extremely competent and definitely does the right thing. You do not need to worry about being taken advantage of. Repairs are done with peace of mind!

This is the second time I have had to call them. Last year for my heater, and now for my air…read moreconditioner. Both times they were responsive, arrived when the said they would, quickly diagnosed the problem and quickly fixed it. The gentleman who came was very pleasant and helpful. He explained the problem, and gave me the option of: this is what you need in the short term, but this is also a problem that you will want to fix soon. No pressure or scare tactics, just honest answers.

We needed our AC system replaced after our last AC repair guys mishandled our repair. We decided to…read moregive American Energy Home Pros a chance after they helped spot many issues with our current AC unit. We went with a Carrier Unit and American Energy was able to fit us in within a week. We are expecting a child and they made sure we were a priority and respectful of our circumstances. Armaan and Kano showed up this morning a few minutes early and immediately congratulated us on our newest arrival. They were respectful of our home and busy schedules and handled the install in a timely manner. They cleaned up their workspaces and were sure to leave our home the way they found it. I am pleased to say our AC is working and house is cool ahead of this heat wave. I can't recommend these guys enough. They did one hell of a job. And shoutout to them for employing a veteran. Semper Fi Kano! We needed our AC system replaced after our last AC repair guys mishandled our repair. We decided to give American Energy Home Pros a chance after they helped spot many issues with our current AC unit. We went with a Carrier Unit and American Energy was able to fit us in within a week. We are expecting a child and they made sure we were a priority and respectful of our circumstances. Armaan and Kano showed up this morning a few minutes early and immediately congratulated us on our newest arrival. They were respectful of our home and busy schedules and handled the install in a timely manner. They cleaned up their workspaces and were sure to leave our home the way they found it. I am pleased to say our AC is working and house is cool ahead of this heat wave. I can't recommend these guys enough. They did one hell of a job. And shoutout to them for employing a veteran. Semper Fi Kano!

MY AC stopped working yesterday. Called AE and they squeezed me in for this morning. Greg let me…read moreknow he was on his way which I appreciated. Found the problem and fixed it. Explain everything to me as this might not be a permanent fix. My AC is pretty old. I appreciate how polite he is and felt comfortable in his knowledge of my AC. If Greg is how the company is represented, I definitely will call them back and recommend to people in the neighborhood.. Thank you AEHP!!

About 5 months after install our mini-split had an issue. They were on-site and had it fully fixed…read morein under 24 hours from when I first called them. Top notch service, thanks much.

I called for the technician to check on a AC issue with a smart thermostat. Technician showed up…read moreand installed a new thermostat without calling to let me know what the issue was, charged me for the service call and the new thermostat when I had a perfectly brand new thermostat sitting there all along. They came out to replace the thermostat and charged me a second service fee. I emailed a few times to contest but never heard a response. Finally called them and they were rude on the phone, saying that they are losing money on me because I'm too far away... I paid the second service call out of good will, but not the best experience with this company. Two stars only as the guy did fix the issue and took off the finance charges...