Great office, friendly staff! your kids will enjoy tv entertainment while waiting. Kelsie is great!

We were referred to Dr. Jean Chan by our lactation consultant for our 5-month-old son to be evaluated for a tongue and lip tie. From the very beginning, Dr. Chan was incredibly thorough. She explained the process in a way that made it easy to understand, walked us through what recovery would look like, and made sure we felt completely comfortable with the post-procedure exercises. She emphasized that the decision was 100% ours to make, based on her expert recommendations, and we never felt pressured. When she took him back for the frenectomy, we were nervous -- but when she returned, he wasn't even crying. In fact, he looked instantly relieved, which gave us so much peace of mind. The precision of the laser she used clearly made a difference, and thanks to her guidance and our consistency with the stretches, his recovery went really smoothly. The entire office was warm and welcoming. The nurses were sweet, and the space is decorated in such a fun, kid-friendly way. A week after his procedure, when we came in for a follow-up, Dr. Chan even took a photo of him in his cute little outfit to share on her office's social media. That small gesture made the experience feel even more personal and thoughtful. Highly recommend Dr. Chan to any parent looking for a provider who is both professional and compassionate. We felt seen, supported, and most importantly, our baby is doing so much better now. read more

Jean Chan DDS Pediatric Dentistry - Pediatric Dentists Near Me - El Cajon, California

We switched to this new dentist and I'm very impressed. We didn't wait more than a few minutes before they took the kids back for their cleaning. They both got x-rays where they did find an issue with a cracked tooth on my son. The doctor showed me the two options on how to correct it and what can happen if we let it be. He showed me with 3D images on his computer along with a model of teeth and gums that helped me clearly understand what was happening and why. That alone was impressive! I appreciate the time they took to explain everything to me. They also have reward points for the kids with little credit cards the kids can swipe to collect their points. Small gesture but huge impact for the kiddos. read more

We've been bringing our kids here for years and we are so thankful to have found a good pediatric dentist! The atmosphere is very kid friendly and the staff work hard to help the appointments go smoothly. It's very easy to schedule multiple kids at the same day/time which helps with big families. read more

Great experience, returning for their 6 month checkup and both daughters came in with wiggly teeth. Quick and friendly assistance for my 6yr & 9yr daughters. read more

Jean Chan DDS Pediatric Dentistry - Sarah cleaning - Pediatric Dentists Near Me - El Cajon, California

See all

I love taking my kids here. They are so patient and caring with my kiddos. Will be bringing my kids here for years to come!

We've been going here for 9 years and the caregivers have always provided excellent service. From the baby years to preparing my son for braces, we wouldn't go anywhere else. read more

Great care, excellent staff who use developmentally appropriate approaches to set children at ease for tricky procedures. read more

Jean Chan DDS Pediatric Dentistry - We has a successful tooth removal experience today and we found the elf! Thanks to the friendly and caring staff for an easy visit. - Pediatric Dentists Near Me - El Cajon, California

Staff was pleasant and helpful. I think her name was Emily was going above and beyond to make sure my son felt safe and happy. Everything about this business is so kid friendly (ambiance, setting items, balloons at the end etc.) Very necessary to help kids feel great during their experience. Initially had my 3 year old going to my own adult dentist and going to this pediatric is NIGHT and DAY in terms of results, comfort for my son, and interactions!! Very thankful. My aunt also brings her kids (13, 15 y.o) here and has been since they were kids. Been loving going here and will not change! Looking forward to our next visit. read more

Jean Chan DDS Pediatric Dentistry - He got his balloon with his name after the exam!! - Pediatric Dentists Near Me - El Cajon, California

Great dental office for children. Very nice people. I bring all or my kids here and ive never had an issue.

Thank you the great service. My children like to visit the office without any hesitation. The front office staff are friendly. Thank you specially to Penelope as she always helpful and friendly. She takes the time to answers any questions we may have with a good attitude. Dr Ryan is awesome with the kids. Thank you all. read more

Like others have said, this place is great. My daughter has seen both Dr. Chan and Dr. Ryan and they were both kind, informative and efficient! Everyone I have talked to here whether over the phone or in person has been very helpful! There are other pediatric dentists closer to where we live but we drive a couple extra miles to come here. Would definitely recommend if they take your insurance. read more

We had been a patient for 4 years. My son is autistic and many of his needs were not being met, he asks them not to use the bright lights and they ignore him and wonder why he has a melt down. Early on the staff was kind and gentle, but more recently they just seem too harsh, I miss the old staff. Several months ago they were pressuring us to put him under to remove 4 baby teeth. They kept labeling him as difficult but in some cases that wasn't true. He was very good at taking x-rays and one time he couldn't complete it due to his tiny mouth where it just didn't fit. Yet Dr Chan was trying to say he's difficult. Many of the doctors pressured us to have him sedated because he had shark teeth and it was implied that the baby teeth wouldn't fall out and said there would be overcrowding and it would be a problem. Only one doctor didn't quite say that and that was the male dr, he did still want us to put him under. I got a second opinion and was told not to worry the baby teeth would fall out and we just monitor. So fast forward to today some fell out already and it appears to be doing well. When we were going to do the surgery they kept upping the price, first it was 1k then it was 2k, who knows how much it would have gone up if we had it done. I would advise everyone to get a second opinion before doing any surgery on a 5 yr old. The whole experience felt gross and I'm glad I moved to a different office. They still owe me money so hopefully I get it back. At this point I don't even care about the money cause I would never trust them with my child's safety. read more

Scam artist. Up charging at every turn. Son had fillings done less than a year ago there. Then they say there is "new decay" total BS. Liars and crooks. Just had my son at another dentist and there was no concerns of "new decay" but since we paid for the treatment plan package and less than a year we went back to get it checked and obviously Jean Chan's office is dishonest. Don't go there!! read more

Took my son recently for some fillings and Dr Ryan and the assistants did amazing with him. From check in to check out the whole process went smoothly and my son had a very positive experience. I can't stress enough how important it is for children to have good experiences at the dentist because I've seen time and time again how that can set the tone for their future dental visits into adulthood. I can't thank the whole office enough, thank you for doing such an amazing job with him! read more

Dr Chan's office is always efficient and amazing with my 4 kiddos for routine cleanings- my kids love going. Even in emergency situations this office is awesome- after a severe front tooth trauma, Dr Chan was able to get us in immediately and save and restore my daughter's tooth. Highly recommend to all families with kids! read more

This staff is not only super friendly, they are so good at what they do! My daughter has a long journey ahead with her teeth and we are so grateful we have found them! read more

10/10 highly recommend. From the second we walked in the door the entire vibe was so calm and welcoming. My 2yo has some oral aversions when touching her top teeth or roof of her mouth. Daniella was our hygienist (with the help of someone else) and they made the cleaning fast and easy. She even sang ABCs like we do at teeth brushing. Dr Chan was gentle and quick as well! Thank you for making this such a positive experience! read more

Dr Chan and her team are incredible. We found them when my son needed a tongue tie procedure at three months. They were professional and so helpful during this time - much appreciated as new parents! We now see her for his dental work and have been so pleased with each visit. The entire team is warm and friendly and they are quick and thorough with the cleaning and check-up which is key with a toddler. I'd happily recommend Dr Chan and her team to anyone looking for a good pediatric dentist. read more

Dr. Chan and her team provide the best customer service in the industry. Our daughter always has a positive experience when going to the dentist. She actually doesn't mind going. She always thinks of which stuffed animal she will hold during her visit on our way. The staff is always so kind and cares about our daughter. They ask her about school, her pets, and what she enjoys. When we return they always remember the little details about her. read more

This is the best pediatric dental office I've taken my kids to. This office has done a good job hiring the right people which makes visiting that much more pleasant. The communication is awesome so it's almost impossible to miss an appointment. The assistants are patient and kind and so is the dentist. So far I've taken three of my kids and I appreciate the how both assistant and dentist give feedback on the how the kids are doing. Recently my 6 year old needed 4 baby teeth extracted and the front girls got us an appointment within days. When she had the teeth extracted the procedure took a total of 30 minutes. Dr. Ryan and his assistant were very productive and patient and made my little girl's experience a good one. read more

Jean Chan DDS Pediatric Dentistry - An hour after the extractions and the sites were healing nicely - Pediatric Dentists Near Me - El Cajon, California

See all

Dr. Ryan saved the day. We've been going to Dr Chan's office for several years. But today my son had 2 cavities filled and a panic attack. The entire staff was caring, patient, professional and supportive. They got it done despite such difficult circumstances. We've always had the best care but today was truly exceptional. read more

Located in El Cajon off El Cajon blvd. I was referred by my primary dentist, I was looking for a patience, sensitive, compassionate dentist for my daughter, whom has anxiety about going to the dentist. Excellent referral. Awesome dentist. The dentist was extremely knowledgeable, thoroughly explained the plan of care but most importantly very careful and sensitive when conducting the procedure. Superior customer service. Painless appointment setting. Overall incredible positive experience. Now my Childrens new dentist. read more

Again , staff gave my son great care. Dr Ryan is AHHHHHHMAZZZING . All ladies at the front are great ( Amanda , Moni & Penelope ) read more

Jean Chan DDS Pediatric Dentistry - My son getting an X-ray - Pediatric Dentists Near Me - El Cajon, California

See all

Best dentist always nice and that have a cool fish tank

We've been coming here for years, and we love it! They always treat us with care and like we are family. My kids are never worried or scared to come to the dentist read more

From birth to current their entire dental team is gentle sweet and thoughtful. My children's ages are 6 and 3 and were happy with all their smiling faces; from the front desk to the hygienist and auxiliary teams they're all pleasant to work with read more

We have 4 children whose ages range from 7-22 years of age and they have all been going to this office since their first dentist appt. Our oldest (22) still goes to see Dr Chan. Our insurance changed at some point and we tried a dentist office that uses super hero gimmicks to attract patients. Needless to say, we were not satisfied with the "drive thru" service. We were happy when our insurance changed back and we returned to using Dr Chan's office. The staff is always friendly, helpful and personable. They know your kids names and treat you like family. I highly recommend them after taking my kids there for 20+ years. read more

All 5 of my kids go to this dentist for the last 7 years, and I cannot say enough about them!! They are kind patient, and knowledgeable. Easiest 5 stars ever! read more

They have provided such incredible care to our daughter since we've taken her to the dentist. They are so patient and gentle in the care they provide. All the staff from the front desk, dental assistants, and dentists are great. Highly recommend this practice for children. read more

So friendly and so inviting for the kids amazing service ! We had Lizbeth and she was amazing with our daughter. So grateful for this to make the experience not scary but fun for the kids! They gave fun toys and gift card incentives and balloons and these fun things. The entrance is inviting with looking like a zoo read more

Dr. Chans office is amazing and great with kids! My 3 year old loves to go in for her 6 month check up. The assistants are very patient and caring! Sandra is always so patient when cleaning my daughter's teeth always makes her feel comfortable. Dr.Chan and Dr. Ryan do beautiful work and are absolutely amazing! definitely recommend to bring your kiddos! read more

A couple of weeks ago, my 4 year old chipped his tooth. I called the after hours line, and within 10 minutes Dr. Neek called me to find out what happened and gave me advice. She had me text her photos to assess the current situation and made me feel at ease that it wasn't an emergency issue at that time. The next day, I took my son in for an X-ray to ensure no damage was done to the permanent tooth, and made an appointment for a procedure to repair the tooth. I initially had doubts about putting my little one through the composite procedure, but Dr. Neek explained everything to me clearly, and made me feel comfortable that fixing the chipped tooth was the best thing for my son. She is the kindest and most gentle pediatric dentist I've ever met. She spoke to my son on his level and kept him calm. Today could not have gone more perfectly. This was his first time getting numb and he got through this procedure because of how amazing Dr. Neek was with him. Thank you so much for caring for my boy, and also understanding that this type of thing can be difficult for Moms, too! read more

A caring and comforting dentist can make all the difference, especially for children. My daughter needed extensive dental treatment when she was 4 years old as a parent I was very nervous yet Dr.Chan goes the extra mile! Going above and beyond can truly create a positive and lasting impression. Now my daughter is 7 years old and always ask me when is she going to see Dr.Chan! Thank you everyone for always making my daughter and I feel at ease and comfortable. I highly recommend Dr.Jean Chan & Associates this is the place to be! read more

Dr. Ryan is great with my son. He keeps my 5 years old son calm while cleaning his teeth. I definitely recommend Dr. Ryan to any parents for their kids' dental needs. Furthermore, I always have the best service and attention at the front desk. read more

I have brought my 3 children to Dr. Chan's practice for 25 years. Yes, they are now grown and I hope to one day bring my grandchildren to her. I would highly recommend her office. Everyone is very friendly and accommodating. I have always had a great experience and the kids did well. If you're looking for a wonderful pediatric dental office look no further, this is the one! read more

I really love this place and so do my kids! Every one is so professional and friendly. Dr. Jean Chan is very caring and explains everything in detail. Best dentistry I have ever visited! read more

Patience, patience, patience is what I have been with this office. First of all the staff is great with kids but the front desk is a different story. The front desk is a mess! They absolutely don't know what they are doing. The younger girls answer the phones and then pass it on to the older ladies that are super passive aggressive! They don't let costumers talk and constantly talk over you. My kids got procedures done. I got a second opinion because I felt there were services that my kids didn't even need. Example, nitrous oxide. They insisted on laughing gas and sedation for my child when all he needed was general numbing for the procedure but they kept pressure me multiple times after I told them we didnt need it. Is NO, hard to understand?? The dentist insisted on my child getting fillings when he didnt even have cavities. Upon check out they took my credit card and told me they would send me a receipt. That was in September. After calling to request it again they finally sent it . Looking over our bank/credit statements there was no charges for these procedures so I called the office so they can check and it turns out they never charged me! If I wasnt a honest person then I wouldn't have mentioned this to them. They clearly don't know what they are doing! This office is basically out for your money, beware! I swear bonnie and cheryl have the same overly, passive aggressive attitudes. Don't belittle me and make customers feel stupid! Unfortunately for my kids we will not be returning to this office. I'm quite disappointed on how they answer phone calls, bill's, and that they dont give straight answers. But of course that's because the front desk doesn't know what their doing! read more

Jean Chan DDS Pediatric Dentistry - It wasn't easy getting x-rays from a 3 year old but the staff was so patient with my son. They never gave up amd my son never cried. - Pediatric Dentists Near Me - El Cajon, California

See all

Friendliest staff around! Not only is Dr. Chan great, but the other pediatric Dentist here are too!

My kids have been going here for a couple of years now and they are amazing! We've even seen Dr. Rogers for orthodontics too! They have a great system with friendly staff and their billing systems are top notch. We love them and recommend them to everyone we know! read more

Jean Chan DDS Pediatric Dentistry - Their waiting area is very family friendly and spacious! - Pediatric Dentists Near Me - El Cajon, California