Great office, friendly staff! your kids will enjoy tv entertainment while waiting. Kelsie is great!read more

We were referred to Dr. Jean Chan by our lactation consultant for our 5-month-old son to be…read moreevaluated for a tongue and lip tie. From the very beginning, Dr. Chan was incredibly thorough. She explained the process in a way that made it easy to understand, walked us through what recovery would look like, and made sure we felt completely comfortable with the post-procedure exercises. She emphasized that the decision was 100% ours to make, based on her expert recommendations, and we never felt pressured. When she took him back for the frenectomy, we were nervous -- but when she returned, he wasn't even crying. In fact, he looked instantly relieved, which gave us so much peace of mind. The precision of the laser she used clearly made a difference, and thanks to her guidance and our consistency with the stretches, his recovery went really smoothly. The entire office was warm and welcoming. The nurses were sweet, and the space is decorated in such a fun, kid-friendly way. A week after his procedure, when we came in for a follow-up, Dr. Chan even took a photo of him in his cute little outfit to share on her office's social media. That small gesture made the experience feel even more personal and thoughtful. Highly recommend Dr. Chan to any parent looking for a provider who is both professional and compassionate. We felt seen, supported, and most importantly, our baby is doing so much better now.

Great, efficient, clean, professional pediatric dentistry practice in Rancho San Diego. Positively…read morenot comparable to the super dentist. Friendly, patience staff. Here you get one on one treatment, not overcrowded waiting areas and the dentist actually takes the time to speak with you regarding your child. You certainly don't feel rushed here. This office accepts medi-cal plus private dental insurance. Will recommend if looking for a children's dentist.

Dr. Frandsen and his team are amazing. It was a wonderful experience from start to finish. Both of…read moremy toddler girls enjoyed playing with toys and didn't even feel like they were at the dentist. They communicate well with children and were very knowledgeable when we had questions. I give them two thumbs up! Please go see them! You won't regret it!

I felt conflicted in writing a review. I was a patient from approximately 2017 to about 2021…read more When I first started my dentist was Dr. Christiansen. He was kind and patient. The dental hygienist were also great. The dentist office had newer equipment and I sincerely enjoyed going to the dental office. However, as time passed I went in and a different dentist would attend me without explanation. Going to the dentist is already an unpleasant thing, and having a doctor I was unfamiliar with attend me without notice was something I didn't like. He seemed to get frustrated on one occasion when a crown would not sit properly in my mouth. They had to do another 3 d scan and remake it. I don't remember his name anymore, but I do remember feeling a bit uneasy in his care. At first I would get reminders and as time went on I began to have issues with my appointment not being scheduled properly. I would have to call to set up appointments because the staff failed to make them. The last straw for me was when I went in because of grinding my teeth and I was just rushed over to go see a specialist across the hall. I felt i was expected to understand the dental process, when I didn't, and I felt like staff was upset that I didn't want to make a decision when I didn't understand the process. I ended up changing dentist after that experience. The new dentist I went to explained it to me in a way I could understand. Now I wear a night retainer to alleviate some of the pressure on my teeth.

Needed a same day dental clearance for an upcoming surgery -- went to Rancho San Diego Dental and…read morewas glad I did. Staff, technicians and Dr. Christiansen were friendly, professional and thorough. I highly recommend Rancho San Diego Dental.

Could have been much better, sarcastic moody front desk girl Gaby, if you are trying to keep a…read morepatient maybe don't comment on my child who was also a new patient. Dont roll your eyes because I did not have my xrays from my previous doctor, then loudly talk about it while im sitting there in the office in front of you. Also if you had an online option for me to complete paperwork , why give me a giant pile of forms to hand fill out if I could have done the electronically while I was there , then make it seem like you're doing me a favor by still agreeing to see me 30 minutes after my appointment time. I was placed as a last minute appointment, and did not realize I missed a call to me for patient documents and xrays before the appointment , also my husband set up the appointment for me and spoke with the office first ,I thought they had already collected my insurance info and all the pertinant info needed, so by the time i showed up 15 min early , i was under the impression this was taken care of. Doctor Prouse did not engage with me regarding my treatment , he talked over me to his hygienist, who was overall "nice", but really what I experienced was poor bedside manner, I asked for an estimated copay from front desk (Gaby), she said someone else would call me back with this info and they never did, I was told I needed a deep cleaning which is basically more money in their pocket, I have been regularly seen by my previous dentist and have never been recommended anything outside of a regular cleaning. I asked to opt for just a regular cleaning moving forward but the front desk refused to schedule me for it unless it was the deep cleaning, my husband and I both pay for good dental insurance , so I am wary of places that are only concerned about making money off of people. My mom is also a new patient and I am concerned for her well being and this office taking advantage of her. I much rather pay out of pocket to stay with my previous denist, as he is now out of my insurance network. I regret stepping foot in to this unprofessional establishment. On top of that, they wanted to charge me for a no show to an appointment they never confirmed with me. Just feels like a scummy dental office. I have also worked for 2 very great dentists , who have both now since retired, and bedside manner and customer service and patient care is what it should be about. Not whatever this was, I would start with getting rid of the rude girl Gaby.

I have relied on Dr. Prouse, DDS from his early days of practice; at one time I was forced by…read moreInsurance to go to a different provider on 2nd in El Cajon, it was a horrible experience. Fortunately, I was able to eventually get back to Dr. Prouse and I won't go elsewhere as long as he and staff are offering their excellent services.

This place is the worst Dr. Dawood is gone!!! All I needed was a simple tooth extraction but he…read morewould only do it with a bone graft for $700 Dr Dawood would have just extracted it and my insurance would cover it! Do not go here it's terrible!!!! They said I can't come back because I disturbed people there that said they knew me. No one there knew me there I don't even live close to that area. They are money hungry! They have one dentist and one assistant and they have expanded the back to fit more chairs. They're making up stuff. I personally will be outside on certain days protesting them and giving out pamphlets where you could get better care, especially if you're working with Medi-Cal.

ZERO STARS!! THEY WILL QUITE LITERALLY CALL YOU 8-10 TIMES UNTIL YOU PICK UP THE PHONE , I came in…read moreabout a month ago for a basic cleaning and a consultation regarding three wisdom tooth extractions. When arriving they stated I had no cavities, however a basic teeth cleaning would not do and that I would need a deep cleaning instead, which was NOT covered under my insurance and that I would need to pay 200$ out of pocket. Moving on too the consultation, they said due to the two bottom teeth being impacted they will need to do a bone graph to get a more accurate reading when they perform the extraction which will also NOT be covered under my insurance and it'll be 765$ a tooth. A week later I go to another dentist who were much more professional and not money hungry!! They easily performed a regular cleaning as well as fillings for 9 small cavities and removed all 3 wisdom tooth. MY INSURANCE COVERED EVERYTHING!! Crazy to believe after a 15min visit with smilecare they were already asking almost 2000$. I spent more time in the waiting room then I did with the staff, this place is a joke

I had a surprisingly painless experience with Dr Samuel Hayatt especially considering how scared I…read morewas of going to the dentist. He was incredibly understanding and patient, taking the time to ease my worries. His clear explanations beforehand helped me feel more in control and less anxious. What stood out to me was not only Dr. expertise, but also the support from their team. The receptionist was really kind and made sure I was comfortable throughout the procedure. was also friendly and helpful in scheduling my appointments, making the whole process smoother. I'd definitely recommend this clinic to anyone who needs a great dentist and staff!

Just did a wisdom teeth removal surgery. Dr was perfect and surgery went really well. Procedure I…read moredid with the Dr was really good and he explained everything before we start. And told me about the after surgery procedure. Thank you for this friendly experience at the office. The office secretary was helpful.

I had a co worker refer me to Dr. Kuruvadi's office and I am so grateful for my experience here…read more After my daughter was teased about her teeth, she stopped smiling with her teeth exposed. It was such a heartbreaking feeling to think she would never fully smile again. Our experience at Dr. Kuruvadi's office has been so inviting and kind. I always felt welcomed by the staff and really felt like part of their office family. I'm going to miss my visits here! The environment is professional and does not have a corporate (your just a number) feeling at all, I really enjoyed that. They always took care of my scheduling and gave me an affordable payment plan that worked well with my budget. If I ever had pain, they always encouraged me to walk in and fixed the issue right away. They even have another office you can visit in an emergency. They managed to assist us throughout all of COVID, and really excelled at it! I have recommended, and will continue to recommend their office forever! This experience was truly life changing for us, and I am so incredibly thankful to their office for EVERYTHING! My daughter is now smiling again in photos and there is no better thing to see than her beautiful smile looking back at me! Thank you Dr. Kuruvadi and all the staff for being so AMAZING!

Both my children got their braces here. We have never had a single issue ever! Their teeth look…read moreamazing and one kid even was ready to take them off sooner than expected. Their reception area is so clean and well-lit, with ample seating. They even have a Ms.Pac -Man game! They offer masks if you're sick or don't want to get sick. I love their reasonable payment plans. Best of all, their receptionist is so nice, efficient and super professional! I'm very thankful to have found Dr. Kuravhadi! Go visit, you'll be glad you did!

i have had the expert dental care by dr, hermes for over 20 years…read more i recommend him for any and all resorative dental work. in addition to his skill, dr. hermes really cares about each of his clients. you will never be sorry that you trusted him! five stars!

Great dentist. Doesn't try to upsell you. Staff is very friendly. Dr Hermes is very knowledgeable…read moreand makes great recommendations with no pressure. Highly recommend

Such nice people in the office yesterday I can say that I will be coming back every appointment…read morethat they give me I'm so happy to be a patient In this dental office

Update: I went to Western Dental & Orthodontics on 1101…read moreBroadway, Chula Vista, CA 91911 It was 10 min before closing and they accepted me, and they immediately submitted the order for antibiotics and pain medication, I then went to Kaiser to pick them up, I was immediately able to pick up my medication. Unfortunate conclusion is that Smiles West Dental & Orthodontics - Rancho San Diego, simply don't care about people.

Wow, I am seriously impressed after my first two visits as a new patient. They could have saved my…read moreteeth a lot of pain (and me a lot of grief) if I had known about them 2 years ago darn it! I am SO glad I have found a dental "home" here now. I haven't enough compliments to give to not only Dr. Scharer, but also to the amazing ladies that run the behind-the-scenes here. They keep this office in tip-top shape (warm, welcoming and CLEAN!) and are so wonderful to interact with. I feel like I could be friends with them in real life, they are respectful and have a great sense of humor while keeping things dignified. Good to have a little laugh when you are feeling down about your bum-tooth. :) They are reason enough for me to stick around, so its a huge bonus that I also like the dentist! Again, very respectful and easy to talk to. I have a bit of a bumpy road ahead with a few teeth but I have confidence that Dr. Scharer will work with my treatment plan and prioritize my work by how important it is to the big picture, not how expensive or how much money it will make them in the short term. Its a nice feeling to have trust like that in your dentist. I am sending my husband and son after (as Leslie put it) I guinea-pigged, and I know they will feel right at home here too. We look forward to many years ahead of excellent service and dental work. Oh, did I mention I have left both appointments with a pretty flower in tow? SO cute, I love it. :) Thank you!!

After a few Guiness one evening I began thinking how simple it would be if I didn't have teeth,…read morethen I followed up on that line of thinking by neglecting the dentist for a number of years. Things went as you'd expect and I then heeded some much needed advice from a friend that had been going to Dr. Scharer's office since she was a kid. If I had only 5 referrals to give someone that just moved to San Diego, or was just looking for a dentist, or had just grew a new set of teeth, Dr. Scharer's office would be one of those five referrals. If you like yourself some chompers then the twice annual drive east to Dr. Scharer's won't bother you one bit.