I came here yesterday with my daughter had a appointment not sure why because there was no one in…read morethere except 6 employees sleeping in the pedicure chairs, these people only talked in Chinese the whole time which is very disrespectful, this is America speak English!! So rude !! They tried to up charge me on my pedicure when they never asked me, what scammers, they also did a crappy job on my pedicure, i definitely won't return here, either should you

Just moved to Deltona, on the 1st of July, and I desperately needed a pedicure and I wanted a full…read moreset of nails, anyway, I saw this place was super close by, less than a mile away, and it was beside Publix which I would need to visit anyway. I decided to hop in car and check it out. It was fairly busy when I walked in, but I signed in, and was immediately seated for a pedicure. I did have to wait about 15-20 min after my pedicure for someone to start on my full set of nails, but I expected that, as a walk in, and at the time of day I went. The employees were super nice and friendly, and I talked to the lady giving me a pedicure for a good while. She did excellent! The whole place felt nice, comfortable and chill. Glad I gave them a try!

I had an amazing massage last week by Veronica she was excellent and gave me some great advice on…read morecaring for myself. Next week I have a facial from Niama she is very professional and understands what it means to get a great facial. She is the best for facials and Veronica for massages.

So relaxing and calm. Great staff. It's nice to have a…read moreservice done where you aren't being scrunched into a chair next to someone on their phone. Very personal experience, as all spas should be.

This was my first time getting a massage, and Lila took care of me and gave an amazing deep tissue…read moremassage! It felt great and relieved my muscle soreness and I will definitely be back. Staff at the front desk was friendly and helpful as well.

I've been going to the salon since 2017 and i absolutely love it. I get ev…read moreBeauty service done there and quality is always great

She gives me the best massages ever, I go there once a week and feel like a new man, she takes her…read moretime and I never feel rushed, also on top of that she is very nice to talk to and relaxes you with her conversation

From the owner: Massage, all types. Reiki sound, chakra clearing, positive channeling. Experienced and talented…read more Cole by appt

I was in the area and after a month of hard manual labor I was feeling it in these old bones. I…read morewas close by and the place was clean and seemed legit. I made my appointment ($80 for an hour). The masseuse took her time and was very good. She had strong hands and asked if the pressure was sufficient. All in all I was very satisfied with the massage and rate. I will come back when I'm back and in the area.

From the owner: Asian Massage therapistsread more

Scam artists…read more Whatever you do, DO NOT sign up for a "membership." They reel you into it by telling you it gets you ~$10 off each massage, which it does, but here is how their scam works: They tell you that your monthly membership fees apply to your massages; however, that's only true sometimes. Sometimes they apply the monthly membership fee to your massage, but other times they charge your card even though you have membership fees accrued. Even if you only go once in a month, you'll sometimes see (on your card statement) that they not only charged the monthly membership fee, but also charged you for the massage. This causes monthly membership fees to add up in your account. When I went back through my card statements, and found that I had been getting charged monthly membership fees that were not being applied when I got a massage, I called my card company. Apparently, they agreed that I was being taken for a ride, but they were only able to refund me ~$400 since the rest was taken too far in the past. This still left me out a few hundred dollars, which Hand and Stone already took (and still has) from me. Hand and Stone contacted me, saying my card wasn't working (obviously because I cancelled it, since removing the card from my account wasn't an option, and now we know why). I told them I cancelled it, and that I wanted to cancel my membership. Hand and Stone told me that I would need to pay ANOTHER monthly membership fee if I wanted to cancel my membership, even though I still have hundreds of dollars credit on my account from which they could take it. They are adamant about me giving them another card, apparently to keep the scam going (or at least put the cherry on top of the scam by charging me another monthly fee). They told me I could use the rest of my credit over the next 60 days, but only if I put a card on file with them "for cancellation fees, in case [I] cancel the appointment." I said, "If I were to cancel, you could just take the fee out of the hundreds of dollars you already have on my account." Nope. I even asked, "can I do a walk-in massage without providing a credit card?" They said (through text message), "Unfortunately, even if you walk in we still need to book the appointment at that moment and that would require a credit card on file. The system does not allow to save any appointment without it." So, even if I walk in and wait in the lobby for my massage, they still need a card to book it (even though they already have more than enough money from me to cover it). In short, I cannot use the hundreds of dollars already on my account at Hand and Stone unless I give them a credit/debit card (presumably so they can charge me for another month of membership). I would say DO NOT give them your credit/debit card, but since you can't even get a massage without one, just go somewhere else. Places that operate like this typically don't stay in business long. I never want to set foot in that place again.

I booked via phone. Nothing on website said I couldn't have a massage due to having cancer 10…read moremonths ago, The girl booking me didn't ask either, I get there, fill out all their paperwork, then they tell me they won't do it due to me having lymph nodes taken out 10 months ago, I look at the website it said in the last six months, poor customer service!

Easy appointment scheduling online and always walk right in. I see Stacy once a month and she's…read moregreat! :)

Made an appointment online for noon, then received a call saying that the esthetician need to eat…read morelunch then and asked if I could come at 3pm. I say okay, fine. I arrived a few minutes before my 3pm appointment and waited. The esthetician came out and said it would be two more minutes, I waited again. She then came out and said that her previous appointment was moving very slowly, was still on the bed and she had run out of product. I told her I would reschedule and walked out--granted I was not happy. Then I get a voice mail saying that since I "missed" my appointment I would be charged unless I came back. Fortunately, I was still in the area so I went back--now furious--and asked them what they meant I had missed the appointment. I had been there and was being told there were more delays to getting me in. Now I'm waiting for the manager to call and decide if out of the goodness of her heart she will not charge me for an appointment that I attended but that her staff couldn't. If I had been 15 minutes late, they would have quickly informed me that I couldn't get the full service. Customer service is dead.

wife got massage wedding ring was stollen off hand during it and they played stupid saying she only…read morehad one ring on which is a lie than husband aromatically tokd us to get lawyer when we asked to have them just check cameras just fyi ne careful

I had a very very sore neck. I couldn't sleep at night. I look for what I hope was a legitimate…read moremasseuse and just had a hell of a time trying to find one. I happened upon this business quite by accident but the lady that massaged my neck did an amazing job. She hurt me because I was so sore but she was very professional and very good at what she does. I very much recommend this business.