I've been with State Farm for 32 years. In that time I have always been very satisfied with my agents - until I encountered Jeff Chisham.
I had the great misfortune of finding Jeff Chisham as an "agent" when I transferred to Nebraska. I'll spare the details, but his failure to listen to me and do his job nearly cost us our whole life insurance policy.
He does less than the bare minimum. I only met him once in 14 years, has no interest in helping clients plan for their future. The only reason I remained with his office is that he had an extremely efficient office staff that managed the nuts and bolts of our insurance needs. After they left, his performance fell below 1 star.
I don't understand why State Farm continues to employ him given how poor his performance is. He is obviously riding out his time to retirement.
Over the course of having him as an agent I recall him never responding to my calls when I had questions or needs. Rather, he communicated through his office staff. I remember calling my previous agent in a different state to ask for advice because I didn't trust Jeff. That speaks volumes to how bad he is.
We recently relocated and, once again, Jeff's office failed to properly manage the transfer of our account, AGAIN resulting in near cancellation of our personal articles policy. I am SO happy to be out from under him.
I wholly recommend AGAINST hiring such an apathetic, non-communicative, ineffectual agent with an astonishingly subpar work ethic, which is what you will experience with him and his lukewarm staff, who I pity having to work with him. read more