Called SS office to get help setting up a login.gov account. Whoever came up with the drivers…read morelicense verification obviously has never tried to use it! I tried over 20 times and it kept coming up "blurry". So I called and they sent me a confirmation code in the mail to use. I called back after I received that and the guy at SS office said he couldn't help me and to call the login.gov help line. So I called there and that guy said login.gov doesn't use confirmation codes and to call the SS office back. Typical CIRCLE JERK! UNREAL

Trying to make an appointment for possible error on my SS Account. Impossible online with no clear…read moredirection on how to do it. Wasted trip to SSA Office and turned away as now you have to have the appointment. Our tax dollars at work...

No one enjoys the DMV. I can't say I had an enjoyable visit this morning, but I will say I got in…read moreand out in 2 hours and everyone was kind. A few tips: Dress for the weather. I waited half of my time outside the building. Someone had brought a little fold-up chair with them and that was genius. I was very cold and the wind had no mercy. Glad I had a coat. Arrive before opening if you're walking in. I got there at 8, the parking lot was full, and the line was halfway around the building already. Be sure you've got all your correct documents. You don't want to wait at least an hour to get in, and then have to leave (or scramble to get the correct hard copies as I heard some folks doing in the lobby). To get a RealID, the process is this. They direct you first to a QR code to sign in and get a virtual place in line. Then they check to be sure you have the right documents. You're allowed to sit down after this. Next you have to take the vision test, which is very quick, and then when your phone tells you you're up next, they direct you to a little maze of cubicles to get your photo and other details, pay the fee, and voila! You're done. Everyone I came into contact with was professional and kind, and moved things along as fast as they could. If I had to do it again, I'd try to get an appointment and skip that 50 minutes of shivering outside. But honestly it was much better than I expected.

They have better customer service. They help you to know what you nee…read more They are more helpful

the worst clerks office in Louisville they're rude, always switching up their "rules" last month…read moregot my plate emailing the same insurance the same way was no issue go today to renew them and they make it a big issue saying i can't do it when literally did the same thing

Having lived in a few different states. I've had my fair share of dealing with the DMV and county…read moreclerk, this is one of the only states where people are actually nice, patient and know what they are doing. Entire staff here is super friendly and very helpful. I had to deal with my stupid bank taking almost 6 months to send me my title (moved from Nevada to here and it's a whole mess of title holding state vs non title holding state) Each employee that helped me with out of state vehicle transfers took 30 minutes or less from start to finish with transferring title and handing me plates.

Went in this morning just before noon to renew my vehicle license tags. I had al the needed…read moredocuments and pulled a ticket number when I walked in. #18. They weee showing 11 on the board. There were 4 workers that I could tell and they were processing through the customers quickly. I only waited about 10 minutes and my time at the window was less than 5 minutes. Friendly service. Efficient service. I always feel the same when I leave, relieved and impressed. I have never had a problem here. Two thumbs up!!

No one *likes* going to government buildings to do government things. I might even venture to say…read morethat it's one of the punishments of adulthood. Such is life. That said, the Westport branch of the county clerk made the experience much less painful for me today. I walked into a ticketing system, plenty of spaces out semi-comfortable seating, and a less than 10 minute wait. Not a bad start! I had a variety of things I needed to get done at the county clerks office today - new yearly car tags, an address change, and a ghost registration of a vehicle that no longer belongs to me to get taken off my record. Needless to say, I was not the 'easy' client on this trip. Shaun helped me get everything situated and we even commiserated over car fees and taxes. Hard to stick it to 'the man' when 'the man's' representative agrees that this is a painful process! I can't give 5 stars, it's the clerks office and I just can't bring myself to do it. 5 stars would have been avoiding this trip altogether and I didn't quite get to do that this year. But I can stand behind 4 stars for low wait times, comfortable spaced seating, pleasant personnel, and especially Shaun who helped me through the process and got me back out the door quickly. Keep up the good work y'all!

Had a chance to engage with SFC Cristofe and recruiter Brandon. I had an incredibly focused and…read moreprofessional expereince to comprehend the entire Army training curriculum. Thank you for your Service Crustofe/ Brandon and taking care of my Son.

Very cool people. They are honest , no sugarcoating. Will do the best to see you succeed, even if…read morethey push you to your limits. They're funny too.

The Benjamin Head House was built by a Revolutionary War Captain, Janes Head, in 1812 and is on the…read moreNational Registry of Historical Places. The beautiful stone building now houses several gift boutiques and has available space for a small restaurant that was recently vacated. In one of the gift boutiques, Gather (see separate review), one can appreciate the beautiful stone fireplaces that are prominent in each room of the home. The wooden staircase and floors are beautiful and add so much charm! If you enjoy historic buildings and architecture and/or enjoy shopping in quaint, quiet, and historic surroundings, this is the place for you! Stop by the next time you are strolling down Main Street in the historic section of Middletown!

Extremely long wait times. Not sure the solution but some transactions hold up the line for long…read moreperiods and some other people have quick transactions that could be knocked out.

Sometimes it can be difficult turning into the Post Office due to it being on a busy street like…read moreRuckriegal. There is plenty of parking available. I am old school and like to wait in the line. Often when I've visited (it has been in the evening), the lines have been long.

I am an avid and enthusiastic library user and was in the area for a dogsitting gig when my checked…read moreout books were due. So I swung by to return them and stopped in to see if there were any easily findable books that caught my eye to check out. It is small, but it was lively. Folks setting up for a meeting in side room, people using the computers and using reading spots. I love to see it. I found a few books to check out and take with me. And I appreciate that this location also has self-checkout. I miss that at my temporary home library location, with the Main branch being closed for a year. A good sized parking lot, shared with a senior community center, and just off the J-Town main drag. Love it.

As an adult, non-college student, I got my first library card when the pandemic first started. I…read morelearned about the app "Libby" where you can listen to audiobooks and read digital books for FREE. That's right, free.99! I was also looking forward to using LinkedIn Learning (Lynda) to take advantage of free digital courses to enhance various skills. I was fortunate enough to be able to sign up for a card online but recently it expired and I had to go in to renew my membership. This LFPL was very clean and the staff was extremely friendly. There was open computers available to use and it was quiet. Once the pandemic calms down, I would love to revisit again and bring my son. Just finished my first book for 2022 thanks to Libby!