Don't find truly caring drs anymore. Always accommodating…read morealways kind & concerned no matter how busy!

Over the years that I have been going there(20+) I find every staff member has been helpful,…read morefriendly, knowledgeable and a delight to work with, from the owners to the optometrists to salespeople. can't rave enough about them.

Dr. Kellett has been my family's eye doctor for over 10 years. She's been great. Professional…read moreattitude, very thorough rough exams, never rushes you. The few times I had problems, she managed to squeeze me in as soon as possible. Her peers also acknowledge she's a great doctor. I had an issue once when she was on vacation and went to see an ophthalmologist. While there I asked him if I should start seeing an opthamologist on a regular basis. But he told me I was in very good hands with Dr. Kellett. No need to change as she was more thorough than many.

Dr. Kellett and her staff are wonderful. They keep their office running on schedule, yet as a…read morepatient, I never feel rush or hurried. Dr. Kellett spends time with each patient and reviews their history before starting the exam. Dr. Kellett is at true professional and her office is run efficiently.

It tny first visit eye Dr was great afterwards l sat with MIss Jade who was professional, patient,…read moreAnd extremely knowledgeable . My second visit l net with Miss Chelsea Whom also met me with the same profile matter I appreciate doing business with this company as a whole. Thank you

Yeah, they're OK. You sit around with your thumb up your a hole until you get in somebody's face to…read moreget some satisfaction. The actual girl that does the test is pretty cool but it takes a while to get to her.

The waiting room was full, despite the early hour. Patients were greeted warmly and registered…read moreefficiently. As usual, I saw several staff members in addition to Dr Keyhani. I had follow-up scans done and Dr Keyhani reviewed the upcoming procedure in detail. All my questions were answered and I feel very optimistic about my upcoming surgery. So far, my experience with this well-run office has been excellent.

The process is careful caring and on point. There is attention to detail making sure you as the…read morepatient are on board with the process. The experience is very professional The workmanship by the Doctor and the staff leave you feeling everything has been covered and done properly. I have had one procedure done there and will be making an appointment to schedule my next procedure I go in feeling very comfortable with the process which makes a huge difference

I needed an eye exam to get my prescription updated, and new glasses…read more I haven't used LensCrafters for several years buying online and from another nearby optician, that supposedly provides better service. The reason I went to LensCrafters again was I didn't want to wait for my ophthalmologist appointment which takes forever nowadays, but I needed new glasses. I made an appointment to see the optometrist, she did a fairly comprehensive exam for 87 $ and since I was there, I selected some frames and lenses which were comprehensively priced with the discount available. Overall the experience was low pressure and they have a good selection of frames. The result was a good pair of glasses. Unfortunately they dropped the "glasses in about an hour" in favor of the more common " in about a week" Conclusion: Nothing spectacular but painless low stress and competitive prices especially when there is a discount.

My wife and I purchased glasses at LensCrafters approximately 6 weeks ago. I need new safety…read moreglasses for work so I asked for my prescription to be sent to the optometrist my employer uses. This is the 3rd phone call to have a prescription sent over. I was told " sometimes the fax goes through..... sometimes it does not " ???? REALLY I then asked them to " just email it" The response was we are not ABLE. To do that !!! In 2022 you can't email a prescription ??? I was then told you can come in and pick it up . Hey LENSCRAFTERS THANKS FOR THE NONEXISTENT CUSTOMER SERVICE. Another disappointed EX CUSTOMER !!!!

Awesome. Arturo and Toni are wonderful; very skilled, very efficient, very competent... I got a new…read morepair of tinted Ray-Ban's and they're the best. Sad that it's closed on Sundays but other than that, best place for eyewear.

Awful. Never ever again. Have screwed up my daughter's glasses three or four times and it's…read moretaking MONTHS to get a simple pair of glasses. They can't get the prescription right and try to give us the wrong one. If it's supposed to be -2 give me -2. -1.75 won't cut it. We got a printout from another office of the strength of the glasses and then when we ask them to check at Sterling they write down a number that differs from the other office and did not give us the printout. Why aren't you giving me the printout? That's very shady and looks like lying. They don't call when the glasses are in. They didn't put the anti reflective needed. They blame it on an employee being new. How this place is still in business is beyond me.

This is an amazing place to receive current, state of the art eye care. The doctors are caring and…read moreon the cutting edge of medicine. I have never been to a better optometrist place!

Very personable and knowledgeable and caring. Staff are always very friendly also and call to…read moreremind me of appointments.

They read my prescription wrong and when picked up the glasses they did not test my vision, later I…read morewent back because I got dizzy, initially I thought it was because they were new. Overall this place is no better than Walmart the staff was not very helpful or knowledgeable in adjusting the glasses. Might as well buy online. The lenses cracked from the rim towards the center, in various places, despite never being handled roughly. They were quite expensive as well. Not going back there.

I've been to the location in Yorktown and decided to try this one because the Yorktown location…read moresaid they have a more extensive selection of frames. I had initially made an appointment in Yorktown, and when I called Baldwin Place, they told me not to worry that they would take care of the first appointment for me! I thought THAT was excellent customer service and thanked them! When I came into the store, the young woman who greeted me was so friendly (Caitlyn)! I told her what I was looking for in the way of frames and what my favorite color was, and she told me she'd pull some frames for me while I had my eye exam. She was a HUGE help! Usually, it takes me so long to find a frame that I like, and when I came out of the eye exam, she had about 20 frames for me to try out! I loved that and was able to narrow it down to my top 3 choices, and with her help, I found the one pair that I loved! I picked up my glasses a couple of weeks later and had a minor issue with the reading level on my progressives, so I've been back a couple of times, and they've been so helpful and so friendly. It's a bit of a drive for me to go there, but so worth it! Not only are they the only ones who understand my husband's insurance plan, but they make everything so easy and have such a great staff!

I used Dr. Glassman's office for a regular eye exam. The service was excellent. They do a great job…read morechecking your eyes for any potential conditions. There is plenty of parking near the clinic. It is a much better and more thorough examination compared to going to lens crafters or perl vision.

Dr. Glassman is a GREAT eye doctor caring has a good scene of humor and professional and…read moreknowledgeable. Joan is also great!

Dr. Leahy was fabulous--extremely knowledge, kind, and thorough. Ashley, the technician, was…read moreexcellent. Wonderful experience.

After waiting about an hour to see the doctor, i was refused service for being "under the…read moreinfluence" i was insulted so I decided to rub my genitalia on the glass window and leave the premises. Overall the time to conduct an appointment is horrendous but the staff is rather kind #BlackHistoryMonth #discrimination