Blue Ridge Family Physicians is absolutely one of the best doctor's offices in Kansas City…read more Dr. Killen has been my physician for nearly 15 years. He is absolutely and undoubtedly a huge asset to this facility. He has been my PCP for nearly 15 years and someone one can trust and rely on. The staff in this office is kind, compassionate and attentive to your needs. Shaunna and Brenda are responsive, quick to reply to your needs and without a doubt, excellent resources to answer questions / concerns / respond to your needs. It is such a comfort to know that one can rely on them to respond appropriately and timely. Being a long-term patient of Dr. Killen has proven to be an excellent choice, without a doubt. He is a kind man who listens to his patients, hears their needs and responds appropriately. I trust no one else with my healthcare needs more than him. Appointments with Dr. Killen prove to be a relaxed experience where one can absolutely address any health need and/or address new concerns without filter. He is well-versed, caring and compassionate in is appointment as your physician. If you are looking to find a most excellent physician and practice to join, you have made no mistake in choosing Blue Ridge Family Physicians. This group makes healthcare in KC a better place to live and gives one a sense of comfort and security beyond words.

I have moved out of state and getting my medical records has been a complete nightmare. I was first…read moreasked to pay $25 for the release of my records to a hospital in my new city. That seems absurd, but fine. 1 month later and they still never show. Contact them again and have to pay an additional $25 for copying fees, which was neglected to be provided. Not only all of this, but getting a hold of someone has been an extreme challenge and they forget to mention things on the phone like release of information paperwork, etc. It's been over 2 months since I've tried to get my medical records transfered and still no luck.

I can't speak highly enough of Vitality Direct Primary Care and Dr. Stephanie Lersch, M.D., for…read moreanyone in search of an exceptional physician. Imagine the ease of connecting directly with your doctor, bypassing the usual intermediaries, and avoiding the long wait times associated with traditional healthcare. Consider the relief of not having to navigate insurance complexities and waiting for decisions about your health. This is the convenience and peace of mind that Direct Primary Care with Dr. Stephanie Lersch, M.D., offers. You can talk to Dr. Lersch directly at any time without waiting, which is possible through Direct Primary Care, a unique model of medical care. This model not only allows for immediate access to your doctor but also eliminates the need for insurance approval for basic healthcare services, reducing administrative hassles and delays. Dr. Lersch uses this model, which involves a direct billing and payment arrangement between you and your family doctor without involving insurance providers, ensuring that your healthcare decisions are not influenced by third parties. After being under the care of Dr. Lersch for five years now, I can attest to her being the finest physician I've ever encountered. Her exceptional medical expertise, which includes family medicine as a general physician, along with her compassionate approach and dedication to helping others, truly sets her apart in her profession. I can't recall the last time I received such exceptional medical care. Dr. Lersch's intuition regarding my post-surgery symptoms, which the overseeing doctor dismissed, saved my life. It turned out to be a reasonably large hematoma that had to be drained. Dr. Lersch not only saved my life but also addressed several ignored issues, including a 5 cm hiatal hernia. She referred me to surgery to fix it despite other doctors saying it was nothing to worry about. That surgery has significantly improved my quality of life, as has Dr. Lersch herself. Vitality Direct Primary Care offers numerous benefits, including same-day or next-day appointments, more extended visits, various telehealth options, and 24/7 access to your doctor. Dr. Lersch's ability to dedicate more time to each patient creates a personalized and attentive environment, making her a standout physician. Her office is as welcoming and friendly as she is, and she treats patients of all ages and from all walks of life. She is an LGBTQIA+ friendly doctor and ally, and she has been personally helping me as a transgender male and has been incredibly supportive of me on my journey. Her commitment to patient diversity ensures that all patients, regardless of their background or identity, feel respected and understood in her care. I love Dr. Lersch for her clear and thorough explanation of conditions and treatments, her attentiveness to my feelings and opinions, and her kindness and willingness to listen. She consistently takes the time to address my questions thoughtfully, and she is always ready to conduct further research or provide referrals to specialists when necessary. Dr. Lersch consistently offers follow-up appointments as required and encourages patients to take an active role in their own health and well-being. In my experience, she is an exceptional physician who is warm, friendly, intelligent, and highly skilled in family medicine. Her commitment to patient advocacy ensures that your health concerns are not only addressed but also understood and respected, fostering a personalized and attentive healthcare environment. I cannot think of a more qualified physician to recommend. Dr. Lersch is genuinely exceptional, and I am impressed by her Direct Primary Care model. I rarely write such lengthy reviews, but I wanted to emphasize her excellence. I highly recommend her and am grateful to have her as my doctor. If you're ready to experience the benefits of Direct Primary Care and the exceptional care of Dr. Lersch, I encourage you to visit her website at vitalitydpc.org or email info@vitalitydpc.org to schedule a consultation!

Good luck getting in to see a doctor! I do have a primary…read morecare doctor at this office. I can't even get in too see them or any other doctor. I have an appointment for 2 months out. That's all they had available. Was told to call everyday to see if they can see me sooner. We'll 3 weeks and still can't be seen. Will have to go to the emergency room to get help with my issue. Was told to go to the emergency room or to a walk in clinic. So what is the purpose of having a primary car doctor if they can never see you. This sucks. Need to find a way to help people with issue.

Dr Ridley and his nurses are always attentive, kind, and caring. I had my son with me at my last…read moreappointment and they made sure to make him feel welcome as well. Dr Ridley has been my PCP for many years and I would highly recommend him. Thank you to his nurses as well for doing an excellent job!

So I called on Tuesday July 28 left a message that morning. I wanted to make an appointment to see…read morea doctor about pain that I'm having waited all day for a call back. They called back after 4 I answered they asked me what I needed I was telling them when I heard a click I said hello, then the beeps when the call has ended so I call back but get the answering machine so I leave a message saying how we must have been disconnected and please call back. It is now Sunday no call back nothing. I wish I could leave negative stars. Also the name of the place is Swope health so it took me a minute to find this to write the review.