So amazing!!! At my first visit, Dr. Comfort fixed a baby tooth situation that I had been delaying…read morefor years. She made me a temporary replacement tooth (flipper [?]) in less than two days. To further elaborate, the entire staff at Elmwood Dental Group is incredible.. dentists, dental assistants, hygienists, and front desk staff-literally everyone there! Elmwood Dental Group make visiting the dentist an extremely pleasurable experience. More recently, my four year-old son fell face first onto a bench while visiting the Strong Museum of Play. With a quick call to Elmwood Dental, they had us in office in less than an hour. Their staff are so amazing with the little ones! Dr. Chris made his x-ray super painless, and as much fun as a four year-old can have getting an x-ray on a tender tooth. Dr. Comfort even gave out her cell number in case he had an issue over the weekend, while the office was closed. Additionally, I want to add that Kayla, the hygienist who worked on my two young boys, made it so fun for them, it seemed like a playdate. Same goes with the filling that Dr. Comfort performed on my older son. He was genuinely enjoying himself and having fun the whole time. I love this practice and would recommend it to anyone in need of dental care. Which is everyone, really. My family has only been going here for about a month, but already the staff feel like family. Thanks for being so awesome Elmwood Dental Group!!! I appreciate you.

From my experience of veneer consultation- The dentist was patronizing and judgmental, and refused…read moreto perform the service. I will not disclose the name, as I only wish to draw attention to the issue and not slander a professional. This happened several years ago and I am still bothered by it. When I reached out via email to share my experience and how it affected me, I was gaslit and ignored. I'm sure they treat many patients very well. I was not one of them.

DON'T GO HERE!!!…read more They scammed my brother out of $200. They took a specific type of x-ray that can only be used for braces even though he went in for a toothache. He took the x-ray to 2 other dentists and they both said they couldn't use it.

First I'd like to say that going to Spinelli Dental was the best move I ever made! In the past…read moregoing to the dentist was by far VERY nerve-racking for me until I started going to the Spinelli practice. My first appointment (over TEN years ago) was with Dr. Spinelli directly when he knew I was nervous. His calming words were enough to make me come back for my first cleaning. My Dental hygienist is Crystal. Although I've seen several other Hygenist there, I prefer her as she keeps me focused so I don't get nervous. Everyone else did as well, I just felt a great connection with her. To see any bad reviews here makes me laugh! It's impossible. The staff is awesome, all of the hygienists are great, and Dr. Spinelli is by far the best dentist I've ever had. I wish I had gone to his practice years before!!!! I have referred several people to Spinelli dental (Three of which didn't "like" the dentist either) and all love the practice. My children go there as well, I decided one year (due to insurance) to send my girls to a "children's dentist" instead. Needless to say, I returned them back to Spinelli as we immediately didn't feel the trust or compassion as we did at Spinelli. My fiancé also used to hate going to the dentist. Years ago when he was in the Navy and was told he needed his wisdom teeth pulled. He was so nervous he decided volunteering to go to Afghanistan would be easier. Needless to say, I came into his life and when he told me this story I immediately talked to him about Dr. Spinelli and yup... he got his wisdom teeth out and did great! I trust them! I trust them with myself, my fiancé and especially my children. I'm very comfortable there and believe anyone else would too! I live in West Henrietta and it's an easy 20 minute ride for me! Trust me, DON'T pick a dental office based on "closest to me". Give them shot and good luck !

Pittsford Family Dental & Periodontist 3592 Monroe Ave…read morePittsford, NY 14534 (585) 248-5250 pittsfordfamilydental.com I've been coming to this family practice for over seven years. At my most recent dental cleaning appointment, I was disappointed to learn that Lottie, the dental hygienist I've been seeing for quite some time, was no longer with the practice. Lottie was always welcoming and consistently made a point to check in on how I was doing while performing her work. She was thorough, gentle, and thoughtful--someone who made you feel seen, valued, and genuinely cared for. Her presence always added a sense of ease to the appointment. Unfortunately, my experience with the new hygienist was quite different. Although she was technically thorough, she was not very welcoming or personable. I sensed it immediately--from the first moment she looked at me as I turned the corner. It was clear this would be a very different kind of experience. Dental cleanings can be uncomfortable to begin with, and when the person working inches from your face seems disconnected or indifferent, it only magnifies the discomfort. I didn't feel like a patient--I felt like a task. An object. Just a mouth being cleaned. It was a deeply unsettling feeling. Thankfully, when the dentist came in, she was as warm and professional as always. Her kindness offered a moment of relief, and for a second, I thought she may have sensed something was off. My own demeanor had shifted--I couldn't wait to leave. Despite the positive interaction with the dentist, it wasn't enough to offset the earlier experience. When it came time to schedule my next appointment, I requested a different hygienist. I won't put myself in that situation again. Recommendation: I sincerely hope the practice sees this review as an opportunity for reflection and provides constructive feedback to the hygienist involved. Interpersonal connection and emotional intelligence are just as important in patient care as clinical skills. Lastly, a broader piece of feedback for the practice: I'd love to see, over time, an increase in African American, Hispanic American and neurodiverse staff members, reflective of the growing diversity in the patient population. Representation matters--in both care and comfort. Kevin

My kids have been seeing Dr. Frisicano for a couple of years. One of my kids has pretty severe…read moreanxiety and some sensory issues, and the dentist and staff are so patient with him and very kind. They are thorough and explain everything as they go. I also appreciate that parents are welcome into the treatment room with the kids at this practice. My other child LOVES going to the dentist here. I'm so happy I found this practice.

While there are no fun prizes or pictures on the wall I still had a very nice visit. Dr.Nate and…read moreall of the other staff are welcoming and friendly. It is easy to call and make an appointment. The text reminders are awesome! Dentist appointments are not my favorite thing in the whole world, actually not even close, BUT I don't mind scheduling an appointment here at all. I definitely recommend this practice especially for a transitioning 23 year old like me. Adult doctors are scary, this place is not.

My wife had a cleaning session and highly recommended Dr. Nathan to me. I took an appointment for…read morecleaning, then I had 2 filings done and a crown later. The three sessions were terrific! I had the best cleaning session ever, Dr. Nate goes tooth by tooth very patiently, he did a good job on the the filling too. The crown was really top-notch work! The color matches the other teeth perfectly and it has great details (which really makes a difference for biting and brushing). I have had 8 dentists in my life and I can tell that Dr. Nate is outstanding. He does a great job and he answers all my questions with great information, which I really appreciate. All the clinic crew are very friendly and professional. The reminder-text is nice to have too. I recommended Dr. Nate to a friend for his young child, which went very well. Edit: After getting treatments for over 3 years, I think this dentist and his friendly crew are really terrific. Professional people, and Dr. Nate takes the time to give clear answers for for all the questions.

After arriving at 2:00 to an empty front office and waiting 22 minutes, I was escorted into a nice…read moreappearing dental office by a Tammy Duckworth. I work long hours, sometimes only at night for weeks at a time. I have not seen the dentist in over 2 years and I was eagerly awaiting a cleaning. The hygeniest who seemed initially to be in a negative mood proceeded to squash those hopes snidely informing me that I was not in the system since 2016, "you don't show up for 2 years and now demand a cleaning??". Apparently choosing to not have my teeth cleaned for 15 months means I am a new patient and I have to get x-rays and have my teeth counted without a cleaning. Tammy proceeded to patronize me for asking to go directly for a cleaning asking what I did for a living (medical)... equating that to a patient asking a doctor for antibiotics for a cold (which does in fact happen every single day). Also, antibiotics have seriously hurt people while a tooth cleaning has only helped. She said her license could be compromised by not xraying me first.... Okay.... Anyways, I will not be coming back here and I could use a good dentist/hygienist in the Brighton/Pittsford area.

From the owner: We offer comprehensive and complete dental care for the whole family! Located conveniently in…read moreBrighton, we offer oral care from biyearly cleanings and exam to intricate dental work. The doctor is always accessible in office, and the staff is friendly and knowledgeable.

This place has awful billing practice. my youngest went in for a tongue tie surgery it was never…read morebilled to insurance here we are almost 3 years later and they are trying to bill me for something that was 100% covered by insurance. i have reported them for insurance fraud and they at the time of the report i made they were under investigation already

Dr Caroci and the staff are absolutely incredible. They make you feel relaxed and at home. My son…read morewas a new patient with pain in a tooth and they got him in (during their lunch break!) quickly and took care of him that day. Everyone was extremely friendly and informative but Dr. Caroci is really one of the best professionals I have ever met. He jokes with the kids and takes time to get to know them and make them feel valued. We could not be happier with this office!!!

STAY AWAY : If I could give 0 stars I would…read more Laurie at the front desk is nothing but rude and unprofessional to myself and kids. She even hung up the phone on me and sent my return call to voice mail after I questioned why I wasn't told the dentist would not be in the office after I agreed to an appointment change, and had tried to request a reschedule be a priority. They have been shifting of our kids to different hygienists without communication after we schedule 8+ months in advance to remain with the one who is good with our kids. We have it marked in our file to have consistency. Laurie at the front desk is rude when confirming appointments and who we will be seeing over the phone and when there is a switched / error; we ask it to be corrected she acts annoyed and says nothing I can do. I can cancel them or you can see who we have them now assigned to. Disappointed in treatment of our family since moving our kids to the practice. Would not recommend to anyone.

I have had the pleasure to get to know Fred and his staff of professionals over the last few years…read more This group of dedicated health providers has served my family compassionately and given us the best possible service. If you are looking for a comfortable, clean, and compationate dental provider, look no further as you have found the very best. From the moment you walk through the doors, you become the staff's main concern. This clean, warm, and friendly 21st century operation will ease your tension and fears. Together, they work seamlessly in unison to make your wish a reality.