Great work on my second egg freezing! Painless procedure and lots of meds if needed ordered ahead…read morefor you not necessary for me but great to be proactive just incase of complications. Friendly nurses doctors and staff. Cozy luxury interior.

The doctors are extremely cold and unwilling to interact. They place you on extremely long waiting…read morelists. When I was finally supposedly matched, they immediately insisted for payment for services. Then, a month later they came back with the donor was taken off the list for HEPATITIS. The second person I was on a waiting list for also disappeared once I was supposedly second. At this point, I don't believe the donors are even real. This location has 0 respect for you time! It's extremely hard to get ahold of anyone on the phone and messages take a long time for anyone to bother to answer, especially in regard to billing. Their costs are close to twice what they advertise due to additional costs they insist upon. When you request a refund due to their games, they will insist it takes 6 weeks. This was what was quoted after it took a week to even get ahold of anyone, which is ironic when they want you to pay up in 10 days! They also want $110+ shipping for my husband's sperm. CNY was extremely reckless by not pre-testing the donor for STDs prior to requesting payment and shipment of sperm!

After 18 months of trying, our progress was derailed by Michael Sullivan. During a traumatic phone…read morecall whilst he was the on-call doctor for a severe reaction my wife had to a medication prescribed by Buffalo IVF, he repeatedly called her "honey" and told her to "just calm down." He dismissed concerns throughout the call, treated us as if she were simply being hysterical, ultimately hanging up leaving my wife in tears. Rather than taking responsibility for the situation or offering support, Sullivan left us with the impression that he considered her unfit to be a mother, by requiring psychiatric sign-off for routine testing. He made our reproductive choice a matter of medical bureaucracy passing us around between other providers, effectively abandoning us. We initially considered continuing with other providers at Buffalo IVF, as other staff seemed competent and compassionate, and we requested to not work with him. On reflection, however, it is deeply troubling that a women's health clinic would tolerate such sexist behaviour from its staff, let alone owner. Reproductive care demands empathy, respect, and professionalism. Sadly, our experience at Buffalo IVF showed the opposite. We strongly urge others to seek care where patients' dignity is valued. Don't waste your time here.

My OBGYN recommended this facility to look into testing to…read moredetermine what shape my fertility timeline looked like. I called to schedule and get an idea of the process, the receptionist seemed to have no clue as to what the process might look like or an idea of cost. Nothing, she said I needed to come in for a consultation at $250 just for the doctor to tell me the possible steps and prices. I understand that she is not medical (I worked many years a medical secretary) but how do you have absolutely no clue of anything. I called the other facility that my OBGYN gave and wow, night and day. They couldn't give me an exact plan or cost but they were able to give me an idea of what the cost and process was going to look like. I see a lot of the low scores for this facility are mainly because of the office I say call CNY Fertility.

We are loving the products we got from Acupunktrix!! The True Love Soap not only is a nourishing…read moreSoap but it makes our bathroom smell so good without being overpowering. I can't decide which tea I like better, the Exhale or Calm and Comfort! Their flavors are complex and so yummy!! The Silver Dry Shampoo is great for in between washes. The Organic facial cleanser leaves the skin calm and refreshed with a delicate lavender aroma. Love her products made with LOVE!!

Tamara is an amazing human who does incredible work. I've had acupuncture before, so I had an idea…read moreof what to expect. Been feeling out of balance due to the state of the world, so I booked acupuncture with a sound bath. I felt so safe and calm throughout the whole appointment and very restful after the session. She's thorough in her bodily systems review and is confident in her skills. Her office is also SO cute, perfect mix of eclectic and vintage decor. Parking is easy, I street parked on Vorhees off Hertel for free. If you are looking for a spiritual, healing practitioner, this is the place for you.

This is evidently a new building for this medical office. I know that because there is a sign in…read morethe ladies room letting us know how to keep it "new". There should be signs in the waiting room about using phone for videos on silent or with headsets. Because they already have a tv making enough noise. There should also be signs saying you can't use the cell phone as a phone in the waiting room. Headsets are needed. The welcome reception desk is nice. Well organized. Pleasant. Smooth. The appts seemed to be running on time. The rooms were clean and didn't feel cramped. The exit process was easy and smooth too. All in all this was a good place for a dr visit. They lost a star because the waiting room isn't managed as well as it should be. A few signs and a little bit of enforcement from the front desk staff will do wonders. I'd point out the tv isn't needed, or at least the volume doesn't need to be on, closed captions would be fine.

The wait time is pretty long. For my first appointment I waited an hour and 30…read moreminutes before I was seen. On the other hand, Dr. Rush was extremely professional and attentive. She took her time explaining things, didn't rush me, and listened to what I wanted. You can tell she is a doctor who truly cares. The facility itself is nice, fairly modern & cleanly.

I was tired of the run around I was getting from local hospitals and gynecologists so I researched…read moreuntil I found Dr. Wortman. I'm from Michigan and have gone to Rochester New York twice because he's the absolute best. I love that he was willing to look at my records before I made the trip so we knew he could help me before I even arrived. He is thorough & spent a lot of time so we'd understand the process. Dr. Wortman's team is also second to none & they make every step of this process easy. I could go on for days about how great they are, if you are experiencing menstrual disorders & want to avoid having a hysterectomy, I highly recommend Dr. Wortman.

I have had multiple appointments at this office for a wide range of things all the way from my…read moreannual pap to biopsies. When covid started back in March my appointment was canceled due to their office not taking patients during the pandemic time. They called back in late may for me to make another appointment as they were open again. I scheduled my appointment. Started a new job and the appointment day and time I chose no longer worked with my schedule so I had to cancel. The lady was very rude on the phone saying she wouldn't cancel my appointment until I had another one scheduled. I tried explaining to her that I'm not sure what day or time would work best for me and that I would call back after finishing my second week at my new job ( as I would have more knowledge of what day and time would work for me). Then received a letter in the mail they would no longer be providing me care and that I need to find a new physician. The receptionist said I needed to be seen right away but then sent out a letter terminating my care. I would completely understand if I canceled last minute but there was adequate notice for my cancellation. No care for patient schedules and the doctor has pretty bad bedside manner. The only good thing I have to say about this place is the nurse Amy is amazing there. I do not recommend this place.

Ashlyn is a gem in the hard to navigate world of non-traditional medicine. Thousands of…read moreacupuncturists. How do you choose one? Yelp to the rescue! I'm glad I found Ashlyn on here because acupuncture with her has been a fantastic experience. Since going in for treatment, I've felt less stressed, anxious and have more energy to give. I originally went in for some knee / neck injuries, but was also curious to see the effects of acupuncture on anxiety and stress. There's definitely more to her than the treatment itself. Her compassion radiates and she looks at the whole picture (there's a reason your first appointment with her is 90 minutes long and there are no needles used) to give you suggestions for overall health and wellness. I've cut down on coffee significantly, per her suggestion...and that in itself has been a small (but noticeable) change. The first needle treatment we did was a 'cleansing' of sorts, to release the bad 'mojo.' I came into it with an open mind, but knowing that I could truly only measure its effects with how I felt after. The session itself was pretty intense. Lots of sweating -- somewhat painful (but not overwhelmingly so), but I'll tell you that after it, I felt a whole lot of tension leave my body and felt a sense of clarity and happiness. If it was placebo, I'll gladly pay to experience it again. Ashlyn is not cheap, but that's because she spends the entire session with you. Other acupuncturists will often simply stick needles in you and then leave the room, but not her. She simply puts the needle in until the point is stimulated, then withdraws it immediately. It's different than my previous experience, but it works. She also uses matcha quite often to stimulate points before using a needle. I still have ongoing sessions with her, but after a few (the second session where we actually did needle work was more subtle than the first one, but still awesome)...I'm convinced. I'll gladly recommend her to anyone. If you're looking for a phenomenal acupuncturist, stop looking.

A true healer. I went to Ashlyn after I got nerve damage in my arm. My doctor's office had told me…read morethat I would need an archaic and painful procedure, so I decided to try acupuncture first. In one visit, Ashlyn made the pain go away. Based on that experience, I decided to see Ashlyn regularly with my general health concerns. My asthma has never been better and she even helped alleviate some of my morning sickness. If you have gone to acupuncture before, you have probably not been to an acupuncturist like Ashlyn. I used to go a lot when I lived in California, but I had never been to someone who does 5-element acupuncture. Appointments tend to take a bit longer (especially the first one) and she doesn't actually leave the needles in. She does this thing where she puts the needle in until you feel a twinge (I am sure there is some technical name for this) and then takes it out. It may be disconcerting the first time, but I can't argue with the results.

Been going here for about 10 years now and she's a super doctor. Very thorough and explains…read moreeverything. Takes her time to listen and talk to you. My daughter and her friends go here also. Have had a surgery and getting another and I trust her completely. Staff is also very nice. Would recommend 100%!!

If I could give zero stars I would. I set up an appointment as a new patient. Right before my…read moreappointment my daughter got covid and we were quarantined. In the mids of chaos I missed the appointment. When I called apologizing to reschedule I was told that the Dr. "Released me as a patient".. I asked if there was anyway she would make an exception given the situation and I was told she said no because it was my 2nd missed appointment ummm how I was a NEW PATIENT. I had to fill out all the new patient paperwork in order to even schedule so ummm yeah how... she can keep her services

This is the worst gynecologist office I've ever been to. The exams are painful. The staff is rude,…read moreunprofessional, and shares your medical info-the doctor in particular, Cassandra Carr. They make you wait in the waiting room for over an hour and 1/2. I do not recommend this office at all or Cassandra Carr. I had to switch to a new gynecologist due to poor treatment from staff.

Don't bother getting a call back if you leave a message at noon that you're bleeding and less than…read more3 months pregnant. Called back at 3 because obviously I was scared. The girl at reception blew me off and was like "well it's not like you're going to come in here today or anything". I said "oh ok". I started to cry and I said "well I'm just scared" and she said "well you only called at noon"! I said "yea I know it's after 3 now I just want someone to reassure me that I'm ok and the baby is ok". She said "well I can't just go get her"! I was crying and said "I'm just scared that's all"she said "yea ok I understand" but with a snarky attitude. This is after I've already had to change doctors within the practice because with my first child, I had placenta previa and when I met with my doctor to explain what it was or what to do or SOMETHING, he said, and I quote: "well you could die or it can fix itself". Abhorrent behavior and lack of empathy is astonishing.