I had a very disappointing experience at this office today when I arrived for my SIBO breath test…read more From the moment I walked in, the woman at the front desk was hostile and unwelcoming. I explained that I had never received the preparation instructions for the test. Rather than trying to help or find a solution, she immediately focused on telling me that I had opened the patient portal more than 10 days ago. I've never been to a medical office that sends critical test instructions so far in advance of the appointment and assumes patients will remember to go back and review them days later. A simple reminder closer to the appointment would have prevented this situation. Instead of showing empathy or working with me to resolve the issue, she raised her voice, repeatedly told me to "take accountability," and handled the interaction in an extremely confrontational and unprofessional manner. I felt like I was being scolded rather than helped. The entire exchange was unnecessarily uncomfortable and stressful. Customer service, especially in healthcare, should be centered on professionalism, empathy, and problem-solving. Unfortunately, I experienced none of those qualities here. The interaction left me feeling so uncomfortable that I no longer feel safe or confident having my SIBO test performed at this location. I hope the practice invests in customer service and conflict resolution training for its front desk staff, because no patient should be treated this way.

Dr Kavaler saved my life. After dragging my feet for years I finally listened to him and had my…read moreColonoscopy. Quite a few polyps were removed. Not sure why I always ignored my health tests but I'm glad I now take my health more seriously. Having his wife Dr Jill Kavaler as my Anesthesiologist made the experience even better. They are really nice people on top of being great Doctors. I wasn't very comfortable when I arrived for my 1st Colonoscopy but the Ladies at the Front quickly made me feel relaxed and glad I came. I wasn't handed a bunch of papers to fill out like some other Medical places do. Everything was nice and seamless and quick but not rushed. The staff were all extremely nice. Thanks to Shayiqua, Chelsea, Yariette and Janice up front and Chris and Riley who did my intake. Thanks to Tammy and Alejandra, Jonathan and Daniel, Emilio and Daribel. Big thanks again to Drs Leo and Jill Kavaler and the entire team!

Thank you! Dr.Wolff for taking care of me. Dr.Wolff listens…read moreto you, pays attention and makes precise diagnosis. He knew my medical history even the first time I went..... because he cares. I did my colonoscopy and endoscopy with courage, only because I knew that this doctor is very reliable. I highly recommend him to everyone. Expert in his field definitely. His office is very clean, and the people working there only reflect on the doctor. Aline R.

Dr. Wolff is the best. He listens to you. He's compassionate. He is thorough when discussing your…read moreCare Plan. And if you look at him long enough you might mistake him for Justin Timberlake (He's been told this btw). He is so friendly and he's pretty good at remembering who you are so you don't feel like you're going to become just another patient in the crowd. His office is located a block away from Grand Central Station so it's pretty easy to get to him. The check in process was a bit confusing to me. I entered one office to check in and the was told to go to another office where I was being expected. When I walked into that office, they had no idea who I was and I had to repeat the process of answering check in question all over again. If Dr. Wolff schedules you for a procedure, it will likely be downtown at Liberty Endoscopy. His staff there is very efficient and on the ball with time management. After prep, Dr. Wolff comes in for a short but sincere chat on what will be happening, how you're feeling, and time to give answers to any questions you might have. The next time you see him, it will be in the OR and he explains everything to you again as well as make sure you are okay. I love that he is so genuine putting his patients first. He or his anesthesiologist will guide you into lullaby land as you drift off to oblivion. And then you wake up to find that everything is done. The Doc comes back to discuss his findings with you after you've had time to shake off the sleepiness. My Gastroenterologist is better than yours...lol.

This isn't only Gaston's office. They have multiple…read moredoctors. waiting time is within 5min. Most of the drs are. up to 10fl --- there're lots of elevators but sometimes it take time gots up so, it's better to come early like 30hr there're coffee shop downstairs/waiting room on 1st floor. Drs ordered test properly and each Drs waiting spaces are very comfortable.

I absolutely love the gastrology team that is here. The lady who took my vitals was really nice…read more Someone was shadowing her and learning the system. She was super fun to talk to while I waited for the nurse. The nurse I saw was the one who helped me over the phone the day before. She was able to squeeze me in which I appreciated. When I met the doctor he made me feel extremely calm. Explained the issue I'm having and how it's a rare case, lovely. He had great bedside manner and didn't mansplane aka man explain things to me. I appreciate how gentle he was with me. I was in by 9:10am and out by 9:40am. The office is super clean. I loved that it was on the 23rd floor. You get some beautiful views while you're in here. Dr Gross is a great doctor I might considering switching gastro doctors. I think its funny that's his name because gastrology can be gross sometimes, hehe.

Great care and very patient friendly. Completely professional. Great job taking care of me.read more

Anthony Weiss and Barry Jaffin are the best. Compassionate and smart. I've been with Dr. Weiss for…read moreover 25 years. I wouldn't go anywhere else.

I've been a patient of Dr. Warman's for 15 years now.. He is the best internist on the Eastern…read moreseaboard. His front office staff does a great job managing the patient load. The result: almost no waiting time (15 minutes MAXIMUM) at his office. He has a great referral network. He's affable yet efficient, good- humored, and he takes your health and privacy seriously. When he has test results for you, including and especially STD/STI/venereal disease tests, he himself calls you. If you don't pick up, then he leaves you a message telling you to call him back, but doesn't leave the results of the tests themselves in the message. Those he ALWAYS gives you over the phone or in person. He delivers the good news briskly, and you feel he is as happy and relieved as you are. I've also seen him deliver uncertain or bad news with kindness and understanding, spending hours with her and her family discussing which option would be the better one. It was a contentious proceeding, but he handled it with diplomacy. professionalism and patience. The process lasted for several hours, concluding in a major decision that prolonged the patient's life. He has embraced the latest technology and pioneered an easy check-in process that streamlines the provision of patient information including insurance.

Nice, pleasant and thorough the colonoscopy was quick well done. Doctor is congenial informative.read more

Dr Pacheco is excellent and very though. I have been going to him for years…read more He knew that I might be concerned about a lab result and called on a Saturday to explain the results. That was a first in my experience. I highly recommend him. Also, his staff is terrific!!

THE BEST in the business! His outstanding care, knowledge & incredible bed side manner is why I &…read moreso many entrust Dr. Pacheco with their care. I have my personal anxiety re anything medical & he makes all that go away. If you are looking for top quality expertise care I highly recommend Dr Paulo Pacheco. And his office staff is super efficient & kind.

This is my second time at this office as this is a follow-up. The office itself was set up really…read morenicely and very clean. The building itself is fairly old as you would see once you enter through the front doors and go into the elevator. No one would guess that there's a doctors office inside of it. They have tea bags plus water coming out of a filter for you to have at the lobby. I've only seen one doctor who specializes in GI issues, but it seems like there's a range of other doctors using the same office. He suggested that I get an endoscopy done and did that at another location at Union Square. Both times, I was seen at the appointed time, but nothing was really resolved. I may go get a second opinion.

Do NOT attend this practice without verifying your insurance yourself. I saw this practice ONE…read moretime. They billed me right after and again over 1.5 years later for the same service they stated was in network. 1.5 years later they say they haven't heard from insurance for further payment on the one time service . I call my insurance , they said this was taken care of last year, no recent activity was even requested by this practice. I call billing office back to tell them this, get a different person, "oh that was wrong you don't owe anything" hmm...... They called asking why I didn't return to make a follow up appt? Really? Maybe figure this out because this sounds like a billing nightmare and people are given wrong info on purpose to get more money. Just be mindful if you keep going here and whether your insurance truly is in network with this place and get documentation of that. You may not see the bills until well after date of service. Not reassuring for a practice. The doctor was lovely- but sorry my trust is lost.

Dr. Mohajer is a very good doctor and a kind person. I've only gone to him for colonoscopies and…read moreI've always had faith in him and his staff. My only issue is the difficulty in getting in touch with their office now that they moved under Mt. Sinai. I would hope that if they are not accessible by phone, then patients would be answered via the portal more quickly. I would've felt much more at ease prior to my procedure. This issue is not a reflection on Dr. Mohajer, who I continue to highly recommend.

Very knowledgeable and a great bedside manner. He has performed two colonoscopies with me and…read morealways gave very informative pre-procedure briefings and followup calls afterwards. A doctor that I trust with my health and like as a person.

I come here to see my gynecologist, Neena Agarwala, MD. I feel super fortunate to have found her…read moreonline, she is an incredible doctor. She is attentive and listens, but is also very direct. I really appreciate the way she practices medicine and recommend her to anyone looking for a new gynecologist. 5/5

D r. L e v i n e i s t h e B E S T !…read more He goes above and beyond what I thought a Chiropractor was. He's helped me with shin pain I had from training for a half marathon, chronic headache problems and of course my constant neck and shoulder pain from working at a desk. He has provided me with exercises to do at home, tips for a good work environment and is just someone who overall cares about your health and wellbeing. I am so impressed by his demeanor and bedside manner that I've actually referred 3 friends to him that all feel the same. Unfortunately, I've transitioned jobs now and with the change in insurance can no longer be a patient of his, but here is to hoping someday in the future I can return! Thank you Dr. Levine =)