Very kind personality, and always patient with questions or concerns during office visits. Highly…read morerecommended.

Very professional. He takes his time and explains matters in a very clear manner.read more

I've had a lot of problems with my child as with all the depression going around. My child couldn't…read moreget appt our family dr retired. I see a dr by the name of trinell amazing woman got my child right in. Talked to her following day and got an appt the next morning!!! I give her five stars for taking care of my family the way she does!! Great for adults and children!!:) thank you so much for all!!

Love, love, love this place! The doctors and staff are the best! They are always warm and…read morewelcoming and they take the time to listen to your problems and they explain things to you in a way that you can understand. It is a very cozy, down to earth practice and they are very good at making you feel comfortable and like one of the family. I would never go anywhere else. I love these guys!

Am looking for a new dr. s soon as I can find one I'm out of this place. Gaverick was so rude to me…read morewhen I saw him the first time I complained to the staff and he apologized the next tie, but he is an arrogant ass. Kratz is ok if you are looking for someone to just toss pills at you but he seems very unconcerned about taking initiative as a doctor to help with the many medical issues I have. As far as the staff, I wonder how many people know that when you call you are not even calling the office but an outside call center. You can not reach the actual office. There have been numerous mix ups in my medication and scheduled appointments due to this. I have requested a meeting with the office manager three times and have never heard back. To get a prescription refill they have signs asking you t call in 24 hours ahead of time but they will tell you when you call it could take 48 hours. I have waited over five days waiting for a prescription to be refilled before. They absolutely will not accept walk ins. My son has been sick with a chest thing for over a week and we tried to cal to make an appt. We were put on hold for forty five minutes and just hung up and went there. They would not see him even for a minute. We ended up taking him to the hospital. I have been to many doctors and specialists over the ears due to diabetes, fibromyalgia and an immunity disorder and have never in my life seen an office who is so incompetent in my life. Not on would I not recommend it, I would actually tell people to avoid the place

This practice is now called Wellspan Family Medicine Herrs Ridge. I have been going to this…read morepractice for 20 years, and I will never go back again. I recently moved out of the area but I haven't changed PCPs yet so I decided to make the hour drive to the office because I urgently needed to see a doctor before leaving for an international trip. Due to traffic I was running a few minutes late, which I called to inform them. They very rudely said over the phone that they have a 5 minute late policy. I arrived exactly 7 minutes late and the doctor refused to see me (after I begged the office staff to check before turning me away). I informed them I drove from an hour away and there was rush hour traffic, and that I was leaving the country in 3 days. There was not a single other person in the waiting room. I could understand if they were extremely busy, but they were not at all. They were extremely rude, and didn't seem to care about me as a patient whatsoever. I wouldn't return to this office if my life depended on it.

Been going to Dr. Spasic for about 15 years. Always taken on time and I like that he gets straight…read moreto the point. I have seen him on other occasions for back pain and groin pain. Gave me good advice on my diabetics. I would recommend him.

Second time here and second time waiting a ridiculously long time in the lobby before being brought…read moreback to see the Doctor. First time was about 40 minutes and most recent visit was just shy of an hour! Took off work unnecessarily both times. If your business can call twice and text to confirm an appt, why not use the technology available to you to alert your patients that you are running behind? My second visit I was told by the the nurse that they were short staffed. I'm a reasonable person and understand this happens but a call, text, email alerting me of this would have been nice. Respect people's time! A simple visit should not require 2 hours of my time!

Dr. Michael Lerner is retired, but is a top notch Dr. who truly cared about his patients. I went to…read morehim for many years. The practice has gone waaay downhill since he left. They fail to realize that the patients are the customers who pay their salary. No compassion. Very frustrating!

Great physician. I truly miss him since I moved to Las Vegas. Can not find a better doctor.read more

I have been a patient here for over 20 years, I Became ill almost 2 weeks ago. I called last week…read morefor an appointment and Dr. Dickson was on vacation. I asked if I could see Dr. Hess and they said to call urgent care so I did. I do not like going to urgent care for one it cost me a $75 copay and the PA does not know me nor my history. I broke down and went because I was so sick. After taking the meds that PA prescribed it did not get any better, in fact, continued to get worse. I called Dr. DIckson's office again asking if they can prescribe me something different without having to come in since I JUST saw a doctor, they said they had the record. They said no I had to come in. So....I call to make an appointment feeling very ill and I am told they have a few openings but cannot book them until the next morning at 8 AM and I should call right at 8 so they don't get booked before I call. I am at work at 8 AM. I explained this to the person on the phone. This is extremely frustrating when I feel this sick and cannot get in to see my doctor. I am not sure what has happened to this office, it used to be a "family" practice now it seems like it's just a business.

Takes his time. I never feel rushed. I feel like he really listens to my concerns and generally has…read moreconcerns for me and about my health. I'll follow him anywhere.