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    WellSpan Health

    5.0 (1 review)
    Closed 7:30 am - 4:30 pm
    Updated 2 months ago

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    2 months ago

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    Gastro Health

    Gastro Health

    4.1
    (18 reviews)
    28.1 mi

    Agree with Scott R. , used to see Dr.Kossoff around 10 years ago. Returned this year to make a much…read moreoverdue follow-up appointment. Was able to schedule one and had a great experience with the nurses/physician assistants and doctor (Dr.Francis) and was excited to schedule my endoscopy. However I needed to review my work schedule which is often changing to find a day which was suitable and would fit in Dr.Francis' operation schedule. I was assured I could call back and schedule the procedure. Little did I know that I would be at the mercy of the ONE procedure scheduler that the office uses, who is so busy dealing with the phone traffic that they cannot reliably answer the phone. When I asked if there was another way I could schedule the procedure, in person or by some kind of email or patient portal , I was left a very rude message saying that I was sending the scheduler to my voicemail when I was in the middle of various processes at work and had called more than 10 times during the week at different times to try to catch them to schedule the procedure. Not only this but the front desk also had the same track record for answering the phone, as in they never answer. Guess i was lucky to get my initial appointment over the phone in the first place. Will not be returning, heading to another Gastro that actually has adequately and functioning staff. I would not give this office your patronage, they are comfortable knowing they are a much lauded office so they don't take care of patients.

    I have seen Dr. Kossoff for several years and is an awesome doctor with a great reputation in the…read morecommunity. I gave only 3 stars due to the lack of communication with his office and office staff. You call and never get anyone to answer. After an office visit, by appointment, they were to contact another doctor to get the OK for my spouse's colonoscopy. They stated they would contact the other doctor and it would only take about 5 days. A week later called back to other doctor and they said they never received anything from Gastro Health. Gastro Health did not follow up. I called back a several months later, finally getting someone to answer my call, and they miraculously received the form from my doctor THAT day while my spouse was on the phone with Gastro Health.. And they still have to submit form to get clearance. Expecting a call back from Gastro health, which never happened. Called back and left messages. The first time the office ever called me back from original appointment in October is in January. 3 MONTHS. It was a MESSAGE to schedule the colonoscopy. Tried to call but NO ANSWER, still don't have an appointment. I had a colonoscopy, 3 years ago and was to have another in 2 years. They told me they would call to set up an appointment. NO CALL. Can't get a hold of anyone. This is after I was told I had to get an appendectomy after my colonoscopy 3 years ago. Office staff needs to get straightened out and be held accountable.

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    Blair Gastroenterology Associates

    Blair Gastroenterology Associates

    3.3
    (35 reviews)
    77.1 mi

    My appointment for Blair Gastro was on June 24, 2021, and I saw Dr. Bouassaf. First, when I…read morearrived, the staff members made me feel totally comfortable, and promptly checked me in. I waited maybe 5 minutes before they called me back to see the doctor. After getting vitals checked and other info, I waited maybe another 5 minutes before Dr. Bouassaf joined me. I can't state to you what a relief it was to have a physician that totally could talk to me on my level and describe what was going to happen and actually explain my CT Scan that was performed on me at UPMC Altoona in May when I went to the ER. The ER Dr should have been the one to interpret the results, but he just sent me home. Dr. Bouassaf got me to describe my symptoms in a way that no other doctor has succeeded because I usually feel pressed when I'm meeting with a doctor and I tangle up my words. He made me feel as though he honestly paid attention to me and wanted what was best. He showed very calmly the procedures he felt I needed to have done and proposed I have a MRI at another facility. I highly recommend Blair Gastro and this is where I will go for all my Gastroenterology needs.

    Blair gastro now us digestive refused to perform a scope after repeated calls of severe progressing…read morepain. Stated emergency procedure was unwarranted leaving us to belief they didnt value of the patient. Also stated that it was policy not to perform a scope until stress test etc was done first and cleared by cardiologist. Eventhough the cardiologist cleared the patient to have it done before his tested us digestive still refused. This has lead me to believe they do not respect the decision made by the cardiologist that ordered the stress test in the first place. How very sad such decrease in care.

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    WellSpan Health - gastroenterologist - Updated July 2026

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