Their billing is very aggressive. FREE annual wellness appointment usually results in an…read moreadditional charged visit. "Long Visit" charge is also being used so check your time. Recent changes in practice seems to put business/financial considerations first. We have been with Ballanger location a long time but as they change, we may have to change also.

I've been a patient with FPCA since 2002, but recent changes they've made in their billing have…read morepushed me to leave. After my routine annual physical (which is 100% covered by my insurance BC&BS) I was sent a bill for $210. I pulled the bill from their portal and there was no detail as to what the charge was for. I contacted FPCA via their portal and asked for a detailed bill which took a couple of tries. After reviewing the billing, I still couldn't understand why I had a bill for my annual physical which is 100% covered. So, I spoke with someone in FPCA billing, and I was told that since a regular prescription I take every day was refilled during my visit, this constituted as an additional visit. In all the years I have been going to them, I have never been billed for an extra visit for the doctor entering a prescription refill for me, and I wasn't told during the visit that I would be charged for two visits. I find this HIGHLY DECEPTIVE. I cannot recommend FPCA and I will be looking for another provider outside of FPCA.

I am finally attempting to integrate a CPAP into my life. It is a life change that requires…read morediscipline to reach a point that the body is responding well to the machine. Thus, being able to reach out and be taken care of by someone knowledgeable when you are anxious and don't have the answers is a HUGE life blessing!!! Kelsey was the person for me. She answered and listened patiently while I explained what my first 4 days adapting to the machine were like. Then she asked some enlightening questions and responded intelligently when asked. It was VERY obvious to me that she is HIGHLY knowledgeable about this subject matter. FCPA/Privia, if you decide to adopt direct CPAP services into your portfolio, you absolutely MUST make Kelsey your centerpiece. Knowledge shared is not as useful if there person sharing lacks social skills. Kelsey, has people skills in ABUNDANCE. She is warm, engaging, and takes time to explain her answers as opposed to the often short/curt responses one gets from a medical professional. I am blessed that Kelsey entered my life today and she will be my goto contact for questions concerning my life changes involving my CPAP. Again, FCPA/Privia, don't ever lose this person, she is a HUGE asset to your practice!!!

I send a form to be completed from the MVA by 01/31 on 01/08. I was assured by the staff that the…read moreform would be completed and sent by the office to the MVA. I just received a letter yesterday that my license will be suspended in less than two weeks, because they never received the form at MVA. The last two days I have called the office at 63 TJ drive and all they will say is the form is in review with the doctor. I am going to loose my license due the inefficiency at this office.

I saw Chris Haas at Menocal Family Practice for the first time two weeks ago. I was amazed at how…read morewell I was treated there. The ENTIRE staff was thorough and professional while remaining warm. I had a lot of questions and many concerns. I haven't had insurance for a few years and because of that, I let had some issues go. Chris never rushed me, answered all of my questions and made me feel confident that he would work with me until I felt better. I had such a great experience that I have already referred friends to the practice.

I'm very disappointed with how my visit was handled today, June 13th 2026. Earlier this month, I…read morecalled the office and was told that Saturday visits were walk‑in only from 8 AM to 12 PM. Based on that information, I canceled my June 11th appointment so I could come in on June 13th for two important referrals. When I arrived a little after 10 AM, I was told walk‑ins were no longer accepted after 10, something that was never mentioned on the phone and is not listed on the website. What made this even more frustrating is that other walk‑ins who arrived at the same time or after me were checked in without an issue. The mixed messages and inconsistent treatment were extremely disappointing, especially when this visit was important for my ongoing care. Clear communication matters, and patients rely on accurate information to make decisions about their health.

Incompetent arrogant quack who also never wore a mask during Covid! She made multiple misdiagnoses…read moreand prescribed lots of outdated and unnecessary drugs. Staff are also clueless and rude if patient questions anything.

It has taken a really long time to find a good primary care physician in Frederick and I have to…read moresay doctor Usha is wonderful. She actually takes the time to learn about you, your health goals and your concerns. She doesn't rush through her appointments and she combines natural remedies with effective prescriptions and follows up with you. I visited her for my regular check up and to see if I could better manage my asthma and I have to say I am already so please with the outcomes. If you're looking for a great primary care physician I highly recommend her practice. Her nurses are excellent, and her bedside manner can't be beat :)

Great GP. She listens and supports wonderfully. Thank you Dr. C.read more

Outstanding care. Always great service, always on time and gentle. I I have been his patient for…read moreover3 years.

Dr Rohrer is very good. He gives you his honest opinion on what it is that you need. He does not…read morecharge you if he does not believe is going to work. He also tells you not to do the treatment if it is not needed. He takes the time to meet. He spends the necessary time to find the right solution to the problem, and make you feel very comfortable with what treatment is needed. I highly recommend Dr Rohrer. I am happy with my results. Thank you Dr. Grettell Delcid

Kimberly Zarren is really nice, I'd recommend her as a doctor. Shu on the other hand is quite rude…read moreand very hard to understand what he's saying, definitely wouldn't recommend him.

Horrible experience at the Johns Hopkins Community Physicians in Urbana. Staff is rude and…read moreunprofessional. I am getting over a cold so they asked me to mask, which I can understand. But then they isolated me in a separate room with a large industrial grade hepa filter and basically treated me like a leper. Seems to be a huge over reaction as we are not in any kind of pandemic. They were extremely rude and irritated when I asked them about it. Additionally, when I was sick over the last 2 weeks, they refused to see me, couldn't get a sick appointment. Requested to see the manager during my visit today and was told prior to the visit that he would be there and it would be no problem to meet with him. Of course he wasn't there when I was there. Practice is poorly managed with rude staff and poor communication. Would not recommend this practice.

I really like the new office! You're given a 'room card' as…read moresoon as you check in. So there is no sitting in the lobby as you do with other locations. So do you sit around hopelessly waiting in the examination room you ask? No, you're seen within minutes by the nurse (I'm sure there is a better term to use but I'm British) Who takes your vitals and takes your wait via the bench that you lay upon. Kudos for this as you don't have to see how fat you are. Tara (the Doctor) is very polite although she reminds me of a Victoria Wood mainstray actor. My wife thinks I'm insane and very wrong for mentioning this. Celia Imrie anyone? She is friendly and knowledgeable and actually cares about you. Not just about your current ailments but about you. Some doctors seems more about seeing the number of patients rather than helping them. Celia I mean Tara cares. The receptionist is cool too. We chatted but I didn't get your name. She friendly and efficient, Nothing to complain about, probably the best doctor visit I've had the USA.

I have been a patient of Frederick Primary Care Associates/ Dr Juliano for sometime. Frederick…read morePrimary Care front desk, nurses, and Drs always takes time to insure all my questions are answered, medical concerns addressed. They are very thorough during their examinations! I fully trust their advice on recommended specialists I need to see, medications I need to take or any type of medical procedure needed to address a health concern. When a trip to the ER is needed, Frederick Primary Care is always the first to call me to see how I am doing. They always seem to know more about whats going on with me then I do. I could not ask for a better health care provider! Thank you for the quality service you have provided me and my family over the years!

I have been going to this location for many years and they have only continued to get better and…read morebetter. Dr. Juliano is fantastic puts the patient first and so easy to talk openly with on any topic. Dr. Lowery is wonderful with my son and husband very open and caring and puts you at ease. I tend to be a worry wart and they never make you feel like an inconvenience. The front staff is all smiles and very welcoming. I was having a very hectic week and I had to call several times with several requests and they were so responsive and accommodating! Left there today feeling my family is in great hands and I could call them with anything. They really took great care of us! Great feeling!

Nothing Urgent about this place. I've been sitting in the lobby for over an hour and haven't been…read morecalled. Don't come here unless you have a day to kill.