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    Horrible support from Jeld Wen Spent thousands of dollars of doors. 2 1/2 years later, the hinges are covered with rust. I don't live near water (I'm in downtown Orlando). When I called Jeld Wen, they said they don't cover the hinges. I asked if their hinges normally last on a few years. The Jeld Wen rep said that's not usual, but they won't cover the rusted hinges. I will have to pay someone to come out, remove the door, install new hinges (that I bought) and re-hang the door. I thought Jeld Wen was a good company. I was wrong. Stay very far away from this company.

    Hung wrong, not flush with weather stripping.

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    Page 1 of 3

    Ask the Community - Jeld-Wen

    I have a jeld-wen entrance door and having problem with the side light panel trim/molding. Who would be the best people to fix it/replace it ? Handyman?

    Handyman, yes. But not every handyman is alike. You need to find one whose strong suit is carpentry. Some handyman are more mechanical oriented, as in plumbing or electrical and finish carpentry is a game all by itself. A window specialist may be… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Jeld-Wen

    I recommend anyone having issues with the big box stores or other stores who sell Jeld Wen products and not getting action, cut to the chase and go right to the Jeld Wen customer service people.

    Mentioned in 2 reviews

    Read more highlights

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    Washburn Building Products

    Washburn Building Products

    (4 reviews)

    I've worked with Washburn Building Products on a number of occasions over the last year with an…read moreinvestment property that needs a lot of work. I've bought windows, doors, decking; and had some window installation. The owners and staff have been invariably professional and helpful. Just the other day when the workers were over to install some windows they gave me some tips on other things that were going on. It's just the way they roll. The project has otherwise been very stressful for me, owing to unrelated circumstances. But through it all the owners and crew have become like friends to me. Always kind, always concerned with how things are going, and always giving whatever they're working on a little extra to make my life less stressful. This business is a real asset to the Klamath construction industry.

    The custie service here is sick AF. #legit. All the men and women are super helpful, knowledgeable,…read morepatient and understanding. Maybe its cause im from los angeles where custie service, manners and hospitality is a myth so when im in rural areas, its a shock how cool people are. The staff goes out of their way to assist you even though they do not need to. Its so easy to stay away with that its not my problem, its not in my job description mentality. Im so grateful places like Washburn exists to lend a helping a hand, provide surreal products and a company that will actually pick up the phone. Thank you.

    Jeld-Wen - buildingsupplies - Updated June 2026

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