I have purchased bras and swimwear at this location several times over the past few years. The service is great, and the bras they sell are really lovely and well made. After my last trip a few weeks ago, I looked online for a bra they did not have in the color I wanted. Although I expected prices in a boutique shop to be higher than online, I was really surprised by how much. I paid over $100 more for one bra than it was selling for on bare necessities. Also paid considerably more for a bralette. If it were not for Jenette, I don't know that I would ever have discovered these brands, so I would feel ok about paying a bit more. This much more left me feeling rather ripped off though:( read more

This was my first time in this shop and I was so happy with my experience! I'm 3 months pregnant and was in desperate need of a new, good fitting, comfortable bra. Sabrina was very attentive and helpful. She took a look at the bra I wore in and was able to find the right size for me on the first try. I tried on 6-8 different styles (all beautiful and looked/felt well made) and asked to wear the one I loved out which she was more than happy to accommodate. The merchandise they carry is more pricey than something you would find at Target or Victoria Secret, but I'm willing to spend money on something that I wear every day and that supports my 34F gals. When it comes to bras, you get what you pay for. I really appreciated the customer service and inviting ambience of the store. They have a very wide selection of beautiful product and their staff was knowledgeable. Helpful, knowledgeable staff is not necessarily something you will find online and I will shopping here for all lingerie needs in the future. read more

I used to love Jenette Bras. I've been a regular customer (not cheap!), and I've shopped at the Eastside store, the Pasadena store, and on my last 2 trips, the Burbank store. Summer 2020, I purchased a stack of bras and several swim suits at the Burbank. My sizes are all on file... So I made an appointment this week for a fitting, required by their Covid protocol. I specified on the "hotline" where I left the message that I needed a black strapless bar, and I specified the same on the questionnaire that I filled out online. I received at least 6 messages (both text and emails) confirming my appointment. Understandable, as it would be a waste of their time if I was a no show. I arrived on time, etc etc, ready to try on black strapless bras... only to be told that "none of the stores have any strapless bras." So, uh... WTH??? You don't want me to waste your time, but you're disrespectful of mine and don't have the courtesy to let me know ahead of time that you don't have what I need??!! After I both called you and filled out the online questions telling you why I was coming in???!!! I'm beyond disappointed with Jenette, and won't be going back. read more

Getting a true bra measurement is a must for all. The staff in this shop do a great job on this. Customer service is top notch. I got a true measurement and consultation on underwire. The prices for their bras are definitely marked up. It is a specialty shop and all After spending over $450 on 2 bras and 3 panties, I said never again. I found the same brands online for less. They are mostly European stores so the shipping will cost you but still less than the mark up at the shop. I'm a fan of the customer service and their inventory. But, I would get one or two things from there and then find anything else I need online. I'm on a budget. That's just me. :) read more

Felt sooo good to find bras that actually fit. I love the personal experience and fancy and supportive brands they carry at all price points. Great swimsuits as well. I'll be back! read more

1st time customer- but now a customer for life! Was greeted promptly by Michelle who nailed a perfect fit on the 1st try (that's never happened to me before). Unlike most department stores where there are 1 or 2 choices in my size (that mostly/kind-of-sort-of fit), I was able to try on at least 10 bras and could have easily walked out the door with most of them - they not only fit like a glove, they were also gorgeous!!! Be aware these beauties will cost you around $125-$150 a pop, but I promise you'll thank them for it & be happy to return and do it all over again. Michelle- you are a real jewel- BEST bra shopping experience of my life - THANK YOU! read more

Absolutely adorable little shop with wonderful customer service when you want to treat yourself. The prices are high, but the selection is beautiful and they help make sure everything fits the way it's supposed to. They took time to find out what I was looking for and brought several selections for me to try and suggested different combinations that I might like. It was a wonderful find after stopping at 3 other local (and highly rated) shops without any luck. This will definitely be my go-to when I want to spoil myself read more

Ella, thank you so much for such a marvelous bra fitting experience!! As a trans girl it was truly such a delight to be fitted in such a kind, welcoming, attentive and beautiful environment. I feel so adorned and gleeful with your fashion astute selections! Thank you so much!! Mad appreciations, and back for more soon :) read more

I am never going to department stores for bras again. Even if you find one with great service and a fantastic, knowledgeable fitter (which do exist, e.g. at some Nordstrom), they just do not have a wide enough selection in my size. Not so at Jeanette. Even a 38F lady like myself can find all sorts of bras - both pretty and functional - in several colors, coverage options, brands, and designs. The service is tailored and personal. You can expect one-on-one attention for as long as you need to get it right. They keep track of what you buy, and what worked and did not. Once they know that, they can tailor recommendations to you. The atmosphere is private and comfortable. When one of the bras I bought bought had an underwire break through shortly after purchase, they made a note of it and gave me a credit for my next purchase that covered the cost of a tailor repairing the bra. I recently called them and asked what size and style my last purchase was (as the label on the bra did not say). They told me, and also told me what colors were available in not only their Pasadena store, but also other stores. They even said that if they did not have what I wanted, I could always find the same bra in other colors online. This makes me feel like they care about me getting what I want more than making a sale. I ordered two of the bras in different colors; and even though they were in two different stores, they only charged me shipping once. Their price was only a couple dollars more than on Amazon. Jenette bras has a customer for life. read more

Finally, I managed to make time to stop by Jenette Bras on Holly St. I even took my mother-in-law with me! Was in and out in less than half an hour on a Monday afternoon. I loved the service, and the excellent choices in my CORRECT size. What a difference. Yes, they are quite pricey compared to Kohls or even Victoria Secret. But the quality is amazing and Kohls and Victoria Secret don't carry a very large selection of sizes. These bras are gorgeous, and they are made for real women with real sizes. They are not the ugly battle axe bras like they sell at the Wiz. They don't sell bras for gals under a size D. I bought two today and when I have enough cash to spare, I plan to go back and get a couple more. read more

I just came back from Pasadena with two bras I ended up buying somewehere else. I had heard many things about Jennete's, all good things in fact. I heard that they were one of very few places that have larger sized bras, and that they actually fit you. I guess I expected too much. I really thought there'd be a person with a tape measure, who was going to give me my exact measurements for free, and show me a collection of bras that would fit so well that spending $100+ would be totally worth it. Well, I went it, and there were a few ladies there ahead of me getting fitted, so I had to wait about 20 minutes. No big deal. My turn came up and the lady who helped me had me take my shirt off to show her how my current bra fit me. I attempted to tell her the size of the bra when she cut me off and told me it didn't matter, and that she'd find one that fit me. She brought out a bra that wasn't a color I liked, but I figured it didn't matter because I was mostly interested in finding out what size I am, and that I could ask after the fitting if they had it in the color I wanted. The bra fit ok, and she asked me what my price range was. When I told her that I was interested in the least expensive ones, she brought out ones that didn't fit me very well. I'm not saying that she did this on purpose, but I'm not lying when I tell you that it made me feel bad. When we couldn't find a bra that fit well out of the ones she brought out, and the sizes went from 34 D to 36D to 34DD, she said that she felt that I was likely a C cup and I should try Nordstoms. She invited me back if I still couldn't find a good fit, but I mean why would I go back if I'm supposedly a C cup and Jenette's doesn't carry C cups? I left empty handed, and disappointed in my experience at Jenette's. I found another shop in the same city, and ended up finding two bras, both 34 D that fit very nice. Again, I really hope that it wasn't because of the way I was dressed, or that I asked to see the inexpensive bras because I felt like I would have spent at least $150 on a really good fitting bra at Jenette's if they'd have been a little more attentive. read more

Aside from food, this is my new guilty pleasure. Why guilty? Well...my wallet doesn't quite like it so I feel bad for it, but my boobs LOOOOOVE IT! L-O-V-E! ...and it's about damn time I treat them right! I had no idea something like this amazing store existed! I now own my every day bra, and my boyfriend just treated me to a lacy bra with bows on it...sexy! BUT I WANT MORE @______@ So, I'm gladly investing in my blessed lovelies and I look forward to rockin' more of their bras with my awesome rockin' tits. Oh ya. Oh oh!! And they keep a record of the bras you buy so anyone can come in the store and buy you a surprise! :D read more

I am so excited to have found this place! I was walking by on my way to the Container Store around the block and Jenette's caught my eye with their tagline "the alphabet starts at D". I probably wouldn't have gone in at all if I hadn't read that, because typical boutique bra shops just end up in frustration. I can't tell you how difficult it is to find a good, comfortable bra if you're bigger than a DD. I find myself incredibly annoyed with those chicks who can waltz into a Gilly Hicks and find 5 cute comfy bras with such ease :) My experience at Jenette's was great. They do the fitting for free, and help you one-on-one to find the bra that really fits you and you're comfortable with. They keep your information and size on a little card so you can make a wish list or if they don't have something in stock, they can let you know when new product comes in that would work well for you. Kinda like having a bra personal shopper, how chic, haha :) read more

this place is NOT cheap....but you get what you pay for. The bras here are the most comfortable bras i've ever owned. I never buy any bras from Victoria Secret....because they dont have my size, they aren't comfortable, and I don't feel supported. The staffs here are ALWAYS so friendly, and they don't force you to buy anything you don't want. Highly recommend ! read more

I've had my share of ups and downs (lots of downs) in my search for great foundation pieces. My experience is that most stores are impatient and don't take the time to ensure that you're truly happy with your purchase. I'm happy to report that Jenette Bras bucked the trend. I found the employees to be extremely friendly and accomodating, plus knowledgeable about their products! I felt extra special as I had two employees totally devoted to my fitting (lucky for me, I was the only customer in the store at the time). They were wonderful. They provided honest feedback and some great tips on garment care. They even provided a t-shirt to try on so I could see how it would look with a certain bra. The service is an A-plus! I was also pleased with the selection. Really, finding the correct undergarment is a process. I must have tried on 15 bras. The beauty of it all? The store had at least 15 bras in my size to try! I don't know what you're waiting for. Get to Jenette Bras and get a proper lift! read more

Went into Jenette Bras for the first time today hoping it would end my quest for a strapless bra that actually works. Any busty gal out there can tell you that trying to find that it quite a task and when my sister emailed me a link to this stores website, I hoped my 5 year search would be over. The store is small, but once there you go back to the fitting rooms and everything is brought to you, so it doesn't need to be very big. The gal helping me was fantastic and could tell right away what size I was. She showed me lots of style and even had two strapless bras, not quite in my size. The downside, I felt, was while their selection was great, a majority of the bras were for older women. I am only 24 years old, and I don't want to be wearing lacy bras that look like what my grandmother would wear. It could just be that the style of bra I want just doesn't exist in my size, but I can't give up yet. Is it too much to ask for a simple molded cup to go up to an H. Overall, Jenette's was a great experience and I would high recommend it to any extra blessed women out there in the SoCal area. If even just to make sure you are wearing the right size. read more

Ladies, I could go on and on about how much I love this shop, but I think what really needs to happen is for you to get yourself AND your boobs down to Jenette's and fill out your information card so you can start trying on bras. You will leave the store with a properly fitting brassiere and a gorgeous "new" set of tits. These ladies know their undergarments and the alphabet begins at D, so size is no object. All kinds of styles, and any size you need. Plus fun events if you join the e-mail list! Stop by and coddle your boobies. Please. read more

I came in just expecting to browse, but Ella picked out such cute sets for me I just had to get one :) I'm not the typical body type most lingerie companies cater to, but Ella was so welcoming and made feel extremely comfortable. This was by far the most positive and special fitting experience of my life. read more

I've finally found a bra that fits! PTL! A 30H is a hard size to find anywhere. Victoria's Secret doesn't cut it. Low quality and nothing larger than a DD. Plus, they're sales associates don't know how to measure properly. Me a DD? Funny. The sales associates here at Jenette Bras are friendly and knowledgeable. The associate who helped me knew my size just by looking at me in my old bra, then double checked with measuring and feeling the space around my band. Spot on. Nothing will give you more confidence then a good fitting bra. The price tag may surprise you but they are comparable with online sites and other largebra stores. Best decision I've made all year. Thanks, Jenette, for offering great service and selling good quality bras for us large bust girls. read more

Pretty bras for D-cups and larger? WHAT?! That alone blows my mind. I know that the bras I've been wearing for years were ill-fitting and just figured they were "good-enough." I'd never gotten a proper fitting nor did I have the money to spend on such things. But I'm about to convert to a standing desk and feel I finally need to spend the dough to get some good, no, GREAT bras so that my back doesn't get destroyed from standing for 8 hours a day. Jenette did not let me down. The woman who helped me was friendly and a fuckin' wizard. She looked at the bra I was wearing, then brought out a couple bras. Within TWO BRAS she nailed my correct size. She explained to me how a bra should fit. I learned things that I never dreamed. I walked out with a new bra and less hatred for my large chest. Bad bras make big tatas feel cumbersome and dumpy. Life is to short for that. Get yourself a good bra. It's totally worth it. read more

Finding a good bra is like finding a good friend--they won't let you (or your boobs, in this case) down. A little over a year ago, a friend said to me, "Girl, you gotta ditch this Victoria's Secret nonsense. Trust me, you won't like how your boobs look in two years. You need some real bras." In the past, my mom has urged me to go to Nordstrom, Macy's, Bloomingdale's etc. for D+ size bras where there's usually a large selection of bras that even my grandmother would have found dowdy in the 1950's, and of course a small smattering of beautiful bras in the $150-$200 price range. As much as I'd like to drop $500 on a couple of bras, it's just not in my financial plan. So, in my hunt for young, fabulous, and trendy D+ bras I turned to Yelp. And voila! Yelp stood and delivered yet again. Enter Jenette Bras: the happiest place on earth for D+ girls. I went into the Pasadena store one Friday night after work last summer. Jenette measured me and told me that I was (unsurprisingly) wearing the wrong size. The last few times I'd been measured at department or VS stores, I was put into a 36D and I noticed the band in the back kept riding up... Apparently because it was too big. Lovely. So as it turns out I'm a 34DD/E. Jenette was super helpful and pulled a variety of things for me to try on. She also introduced me to what is now my absolute favorite brand, Marlies Dekkers. Best part: they have these handy dandy information cards with your size (and styles!) that you like. Especially helpful if you're like me and want EVERYTHING you try on in this store. They'll add brand name/style to your card so that you can come back and pick it up another time. They even have SWIMSUITS! Ladies, if you're DD+ you know how very difficult it is to find a swimsuit that looks and feels good, and isn't a "wardrobe malfunction" waiting to happen. Jenette, thanks for making my boobs look great. read more

I walked in for the first time and the fitter took one look at me and said, "I don't think you'll fit." I know "the alphabet starts at D," but wow, there has got to be a better way to say that - especially as professional fitters have put me into (admittedly small-numbered) D's and this fitter ended up putting me into an E in one brand. So we go back to try things on and she makes it clear that she's having a hard time finding something that will fit me because I'm "a shallow D." Again, you're talking about women's boobs here, a subject most women are a tad sensitive about - tact is important, and there's probably a better way to say/handle that. I also didn't think she had a great sense of what fit. At least one left me spilling over the top in ways that would leave a line in anything but a thick sweater - not the best look, but she defined the bra as "a good fit." Another bra left me spilling over the top with huge poufs (for lack of a better term) at the side. The fitter said the bra fit well. "What do you call these?" I asked, pointing at the poufs. "Your underarm," she replied. What?? We finally found one that worked (an F, if the truth must be known - what was that about not fitting?) and I bought it. And this is where my dissatisfaction is my own fault: I am old enough to know two things about bra shopping: 1) Never buy a bra without trying it on with the top you want it for, and 2) Never buy a bra when you're desperate - and I broke both rules. Turns out this bra, which is strapless, is so very very full coverage that it actually peeks over the top of pretty much every shirt I need it for. I can't really understand why the bra manufacturer would even make a strapless bra like that. Ironically, this very difficult bra is still a better fit than the one I was sold at another famous local bra store. Sometimes I think it's easier to have really enormous boobs, because at least manufacturers/stores realize that those girls need something special. The small-numbered high-lettered girls... there's ironically even less out there for us. Long story short... this store is probably great if you're one of those really obviously big-boobed girls, but I'll try somewhere else next time. read more

Absolutely love this place! Had the best first experience here today as I tried on all the bras I wanted to find the right one for myself. The ladies were very helpful and made me feel comfortable and I left a happy lady with two new bras that are amazing. read more

Jenette Bras - Left excited with my purchase, definitely coming back. - Lingerie Near Me - Pasadena, California

I give this place 5 stars because I love the concept and I actually once had a really great experience here. However, the last time I shopped at this location the service was just okay. I showed up about 30 minutes before closing and the associate made sure to let me know this (the reason I couldn't get in earlier is that I'm a stay at home mother to a 1 year old with a husband who is currently working 7 days a week and this was the only time I could get a sitter.) Anyway, I had the same issue another yelper had with the associate telling me I was probably a 38C. She Had me try on a couple of uncomfortable fitting 36D bras (I ended up purchasing 1 at $92) and then she suggested i go elsewhere for that 38C. So off to nordstrom I went where I figured out on my own that I was a 32E. So basically this place is hit or miss. My first visit was AMAZING. The woman assisting me took her time, understood what i wanted, and taught me how a bra should really fit, which eventually helped me out for my nordstrom trip. She recognized when something was pinching or just not fitting quite right and didn't let me leave without being 100% happy. She emphasized their no return policy and made sure I would be completely happy and comfortable with everything I took home. I left feeling comfortable and confident and so happy with this cute little shop. For that i give this place 5 stars and will try one more time hoping to get that type of service again. read more

It's a shame I can't remember the name of the person who took care of me. I'd already been taught about correct bra size by another upscale bra place that's more on the East coast and was looking for another place who had my size and could help me explore my options. She was great, nailed my size after a once over and brought me endless bras to try. At the end of the day, I ended up with new versions of what I already had; but, it was a great experience never the less. Remember, you get what you pay for. A good bra is a good investment. read more

For a store specializing in fitting you well, I'm actually shocked that they didn't bother to measure me. The brought me a variety of different sizes and only one fit well. They even brought me a "C" cup bra and tried to convince me that it fit - guess what - not close! The prices are generally very high and the selection quite limited. Also returns are forbidden. Since I already know what size I am in Olga bras, I'm going online to shop from now on. read more

I had a really wonderful experience here. Jenette helped me and I found a strapless bra that was actually comfortable - something I thought might be an impossibility. She was very friend, knowledgeable, and helpful. The only reason I didn't give them 5 stars is because they didn't have any bustiers for me to try since their selection in that product was very small (though they are a boutique store so you can't expect they'll have everything. I definitely recommend Jenette Bras if your a busty lady. read more

My boyfriend decided to surprise me with a gift certificate for my birthday. He didn't realize (at the time) that they specialized in D cups and larger. I'm a B (usually) but gained a few lbs during Covid and maybe a C? He was frantic with worry after he purchased the gift certificate for my birthday. They provided the most helpful customer service and assured him I'd be assisted at the Pasadena location and there would be a variety for me to choose from in sizes A-C. I went for my fitting today and Jessica was so helpful. I actually purchased the first 2 bras she brought out. They were stunning and gorgeous and perfect. I had such a hard time limiting myself to only 2 bras. What a gorgeous assortment. I literally had to select from 10 options that were incredible. I've honestly dreaded bra fittings my entire life. This was a great experience. Thank you. I highly recommend the Jenette experience. read more

Michelle helped me so much today! Normally I would go to Victoria's Secret, but I decided to try a more one on one experience. I finally got my correct size, which is an E, instead of a DD, which was suffocating my chest for years. I had the best experience here and found a strapless nude bra and also Gel Petal covers. Thank you!!!!! read more

These stars are for the customer service as The gal who helped me was great. Very friendly and attentive and listened to what I was looking for. However, they didn't have that many choices in my size (a 32 DD isn't an odd a size for a specialty shop) and they were expensive. And I wasn't expecting Victoria's Secret prices or non-sale Nordstrom's prices, but I was pretty shocked when the simple bra I ended up choosing was about $120 before tax. I have bought things from many lingerie boutique shops and this place was by far, the most expensive and with the least variety of stock. Will not be returning. read more

Love this place. They are super helpful and don't make you feel uncomfortable! They have SO many sizes which makes it nice for those of us who don't work in Victoria's Secret. They're a little pricey but so far I have gotten what I've paid for! Worth a visit. read more

It's so hard to find sexy, good fitting bras for a bigger bust. Everywhere I go it's only granny bras or maternity bras. But Jenette's saved my life and my confidence. I've only bought 2 bras so far (balcanette style) but they are the most comfortable bras I own. The pricing a little high but totally worth every single last penny. They know your size just by looking at you, if you don't know what your looking for or what you like they will find it. I'm going back for a bathing suit soon. read more

Good customer service, not a huge selection if you're looking for basic nude "everyday" bras--the ones they had had embellished straps which meant they weren't fully adjustable which is a necessity for a petite woman like myself. That said, the saleswoman educated me on molded cups vs seamed cups and took the time time to show me what they were going to have in stock soon. It's not cheap, but really, there's an unfortunate learning curve to buying bras and it's just part of the territory for someone who cant just go to VS and buy off the rack. As a 30D, Jeanette didn't have a ton in my size bc many companies dont have it. Go figure. But they had a nice selection of lingerie, some swimsuits, and even sports bras. Check out the store but dont expect it to be a cure-all, especially if you don't know what you want and you're expecting to find a miracle in a small store. read more

I went to get fitted and buy a bra. The store is cute but the options they had in my size were super limited to 2 bras and neither fit well. The lady helping me was nice but I told her one was too big and one was way to small but she expected I was okay with an ill fitting bra. I will keep with my store bought bras because they fit way better for a fraction of the price (the bra at jenette that was too small was $140). read more

Excellent place; pricey but beautiful over the top lingerie for the lady who is well endowed; excellent fitting; lovely panties and swimsuits-way better than other stores. read more

The most amazing store ever!!! It's very hard to find bras that fit my size! Been coming here for years for both my bras and swimsuits. Always amazing quality and employees are so friendly and knowledgable. Never buying another bra from anywhere else. read more

Why did I wait so long to come here?! I've been wanting to get a proper bra fitting and check out a store that is especially for us well endowed girls, but was slightly nervous about standing in front of someone without a shirt on. Once I walked in I was greeted and asked to fill out an identifier card, then taken to the back to start trying on bras. The selection is fabulous - colors and styles that are everything but the typical black, white and nude selections that other stores offer in D+ bras. The experience turned out to not be intimidating after all. In fact, I was made to feel right at home. Thanks to Jane and Lindsay, my "girls" (and my back!) are already thanking me. If you want a great bra shopping experience, come here! read more

Had my weird sizes in absolutely adorable styles, all same day! They are a little pricey but that's what you get for quality. The girl who helped me didn't even have to look at me twice before handing me the perfect fit. read more

I love love love this store!!! This was the most amazing shopping experience I've ever had. The girls were soo sweet and helpful and made me feel so comfortable and welcomed. I will never go anywhere else for a bra ever again! Tons of options for us big busted gals!!! read more

The overall idea of the store was nice, but they didn't have much to offer. I recently went there to make a purchase and get fitted. Unfortunately their selection was extremely limited. I went for a black bra and ended up with a bright pink color that didn't feel quite right. The woman who was helping me had me trying on several different sizes, I know they vary depending on the style and brand, but she had my sizing all over the place. After a few weeks I still needed a black bra, the bra I bought also comes in black but they said it didn't. Since I was able to find it online at Nordstrom, I went there. The first thing the girl at Nordstrom said was "that bra doesn't fit you!" No wonder it felt terrible and loose!!! How is it that I was able to get better service and the correct size at a department store vs a specialty bra shop when that is all they do and specialize in??? This store is nice, but it doesn't offer the service or expertise you should receive when paying nearly $100 per bra. I should have been able to walk out with not only a bra in a basic color, but a bra that fit. I'm glad I checked it out, but I will not be making a return trip. read more